Aastra Venture User's Guide download pdf (Page 42)

Venture 3-Line Telephone User Guide 37

T

roubleshooting is designed to

help you overcome difficulties that

may occur when installing and using

a new Venture 3-line phone.

Blank display

Your display is blank and the lights

on your phone are not working.

1. Check that the power adapter is

plugged into a working power

outlet and that proper

connections have been made to

the CAM.

2. Be certain that you have an 8-

wire cord connected from the

CAM to your Venture phone.

Display language error

1. Press

¥.

2. Press 28.

3. Press

¥

.

4. Press

’

repeatedly until your

display shows the language you

want.

5. Press

¥

.

No dial tone

1. Check the connections of line

cords from the phone jack to the

CAM and from the CAM to your

Venture phone.

2. Ensure that working telephone

lines are connected to the wall

jack(s).

3. If you have a dial tone on the

handset but not when you are

using the Handsfree speaker,

turn off the headset using option

05. If

Headset

is on, the

Handsfree speaker is disabled.

4. If you have dial tone on the

Handsfree speaker but not when

you are using the handset, ensure

that the handset cord is firmly

plugged into the handset and the

handset jack on the back of your

phone.

Communication problems

You have more than one Venture

phone linked together, and you

experience any of the following:

• Other phones do not appear on

your phone list.

• Your display shows

...

as the

status of other phones in your

system.

• Public directory information is

not shared.

• You experience difficulty

calling other Venture phones.

Your display shows Phone not

responding when you try to

place an intercom call or page

other phones.

• You hear clicking noises when

calling other Venture phones.

Troubleshooting

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