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Handling Calls
2-34 41-001134-05, Rev 00, Rel. 1.1
AastraLink Pro 160 IP Phone User Guide
Handling Calls
Placing a Call on Hold
Use the following procedure to place a call on hold.
Aastra IP Phone UI
Step Action
1 Connect to the call (if not already connected).
2 Press the key.
The line/call appearance light will begin to flash slowly. After a short time the phone beeps softly to
remind you that you still have a call on hold. The screen displays “Call Held” icon, and the caller’s
name and number.
The phone will not beep to remind you that you still have a call on hold if you are connected to
another call.
To let your caller know that they are still on hold, music plays softly (if this has been set up for your
system). The call/line appearance light for the line you are on remains solid to indicate that you are
still connected.
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- AastraLink Pro 160 1
- Contents 3
- About This Guide 11
- Chapters in This Guide 12
- Chapter 1 15
- Getting Started 15
- What Should I Do First? 17
- Pro 160 Web UI? 18
- AastraLink Info 19
- Server Local IP: 19
- 10.50.20.104 19
- Can I Still Use My Phone UI? 20
- Chapter 2 21
- Using the Phone UI 21
- About this Chapter 22
- Read Me First 23
- Aastra IP Phone Dialplan 26
- Aastra IP Phone 27
- Downloading Configuration 28
- Downloading Language Packs 28
- How to Use the IP Phone UI 29
- Screen 1 32
- Screen 2 32
- Options Screen 33
- How To Use IP Phone Softkeys 46
- Making Calls 49
- Nto end the call 50
- Redialing 51
- Muting a Call 51
- Receiving Calls 52
- Ignoring an Incoming Call 53
- Handling Calls 54
- N to disconnect the call 55
- Setting Up A Conference Call 58
- Picking Up Calls 62
- Ending Calls 63
- Enabling Find-Me, Follow-Me 70
- Managing Your Voicemail 73
- Checking For New Messages 75
- Operators 76
- Configuring Voicemail Options 80
- Deleting a Contact 84
- Searching for a Contact 85
- Dialing From A Directory 86
- (if Operator 87
- Setting Duty Status 88
- Setting Schedule Override 88
- Setting Display 90
- Information 97
- Aastra IP Phone UI 100
- Administrator Menu 101
- Restarting your IP Phone 103
- Phone Lock 104
- Using Other IP Phone Features 105
- Nor the Cancel softkey 106
- Using Overhead Paging 107
- Activating a Relay Switch 107
- Using the Emergency Dial Plan 108
- Chapter 3 109
- Using the Web UI 109
- AastraLink Web UI 110
- Recent Calls 114
- Home Menu 115
- Voicemail Menu 116
- Directory Menu 116
- Softkey Menu 117
- Preferences Menu 117
- Making Calls Using the Web UI 119
- Managing Calls 121
- Enabling Do Not Disturb 122
- Enabling Call Forwarding 123
- Enabling Find-Me Follow-Me 124
- Using Visual Voicemail 126
- Playing Voicemail Messages 127
- Saving Voicemail Messages 128
- Forwarding Voicemail Messages 128
- Deleting Voicemail Messages 129
- Using IP Phone Directories 130
- Editing Contact Information 131
- Deleting A Contact 131
- Searching For A Contact 132
- Figure 3-5. SoftKeys Menu 133
- Softkey Types 134
- Call Settings Softkeys 135
- Application Softkeys 138
- Aastra IP phone 138
- Adding a Softkey 140
- Editing a Softkey 141
- Deleting a Softkey 141
- Editing Your User Preferences 143
- Changing Your Password 148
- Appendix A 149
- Aastra IP Phone Model 9143i 151
- 9143i Key Pad 152
- 9143i Key Description 153
- Director 154
- Aastra IP Phone Model 9480i 156
- 9480i Key Pad 157
- 9480i Key Description 158
- 9480i CT Key Panel 164
- 9480i CT Key Description 165
- 9480i CT Cordless Handset 168
- Non-switche 170
- AC Outlet 170
- (face down) 171
- (Symbol Keys) 173
- 51i Symbol Key Descriptions 175
- (Text Keys) 177
- 51i Text Key Descriptions 179
- Aastra IP Phone Model 53i 181
- 53i Key Panel 182
- 53i Key Description 183
- Aastra IP Phone Model 55i 186
- 55i Key Panel 187
- 55i Key Description 188
- Aastra IP Phone Model 57i 190
- 57i Key Panel 191
- 57i Key Description 192
- Aastra IP Phone Model 57i CT 194
- 57i CT Key Panel 197
- 57i CT Key Description 198
- 57i CT Cordless Handset 200
- Modules 205
- 536M and 560M Key Panel 206
- 536M 560M 207
- Appendix B 209
- Troubleshooting Solutions 209
- Why doesn’t my phone ring? 210
- Appendix C 211
- Remote Office 211
- Overview 212
- Configuring the remote phone 212
- Auto Discovery 214
- 65.215.35.80 215
- UPnP Device Not Found 217
- Step Action 218
- For example: 65.96.171.130 218
- Column Descriptions 222
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