Aastra Pro 160 User's Guide Page 1

41-001134-05Rev. 00AastraLink Pro 160Release 1.1May 2008AastraLink Pro 160IP Phone User Guide

x 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAppendix B Troubleshooting SolutionsWhy is my display blank? ...

Viewing IP Phone and AastraLink System Information2-80 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideViewing Firmware Informati

Administrator Menu41-001134-05, Rev 00, Rel. 1.1 2-81Operating Your Aastra IP Phone Using the Phone UIAdministrator MenuThe IP Phone has an administra

Administrator Menu2-82 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideSetting Your Phone To Factory Default SettingsNote: If you

Restarting your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-83Operating Your Aastra IP Phone Using the Phone UIRestarting your IP PhoneYou may want to re

Phone Lock2-84 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuidePhone LockYou can lock a phone to prevent it from being used or co

Using Other IP Phone Features41-001134-05, Rev 00, Rel. 1.1 2-85Operating Your Aastra IP Phone Using the Phone UIUsing Other IP Phone FeaturesUsing St

Using Other IP Phone Features2-86 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideUsing the Intercom Use the following procedure

Using Other IP Phone Features41-001134-05, Rev 00, Rel. 1.1 2-87Operating Your Aastra IP Phone Using the Phone UIUsing Overhead Paging If your AastraL

Using Other IP Phone Features2-88 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideUsing the Emergency Dial PlanPublic telephone n

About this Chapter41-001134-05, Rev 00, Rel. 1.1 3-1Operating Your Aastra IP Phone Using the Web UIChapter 3Operating Your Aastra IP PhoneUsing the We

41-001134-05, Rev 00, Rel. 1.1 ixPrefaceAbout This Guide Introduction This guide describes how to use your Aastra IP phone when it is installed in an

Accessing the AastraLink Web UI3-2 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAccessing the AastraLink Web UIThere are two w

Accessing the AastraLink Web UI41-001134-05, Rev 00, Rel. 1.1 3-3Operating Your Aastra IP Phone Using the Web UIFigure 3-1. AastraLink Web UI Login Me

Accessing the AastraLink Web UI3-4 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideUsing Windows Explorer to Access the AastraLin

Accessing the AastraLink Web UI41-001134-05, Rev 00, Rel. 1.1 3-5Operating Your Aastra IP Phone Using the Web UIFigure 3-2. My Network Places Window

AastraLink Web UI Menu Options3-6 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAastraLink Web UI Menu OptionsThe Aastralink We

AastraLink Web UI Menu Options41-001134-05, Rev 00, Rel. 1.1 3-7Operating Your Aastra IP Phone Using the Web UI The Home menu displays the current par

AastraLink Web UI Menu Options3-8 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide The Voicemail Menu allows you to perform the f

AastraLink Web UI Menu Options41-001134-05, Rev 00, Rel. 1.1 3-9Operating Your Aastra IP Phone Using the Web UIThe Softkeys menu allows you to perform

AastraLink Web UI Menu Options3-10 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideVoicemailThe Voicemail tab allows you to set y

Making Calls Using the Web UI41-001134-05, Rev 00, Rel. 1.1 3-11Operating Your Aastra IP Phone Using the Web UIMaking Calls Using the Web UIThere are

About This Guidex 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide• AastraLink Pro 160 Administrator’s Guide - Explains how to us

Making Calls Using the Web UI3-12 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideDialing From the Phone DirectoryUse the followi

Managing Calls41-001134-05, Rev 00, Rel. 1.1 3-13Operating Your Aastra IP Phone Using the Web UIManaging CallsTo keep track of your caller history, yo

Managing Calls3-14 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAdding a Recent Caller to Your DirectoryUse the following proc

Managing Calls41-001134-05, Rev 00, Rel. 1.1 3-15Operating Your Aastra IP Phone Using the Web UIEnabling Call Forwarding Call Forwarding is disabled b

Managing Calls3-16 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideEnabling Find-Me Follow-MeFind-Me Follow-Me is disabled by def

Managing Calls41-001134-05, Rev 00, Rel. 1.1 3-17Operating Your Aastra IP Phone Using the Web UINote: For instructions on how to assign Find-Me Follow

Using Visual Voicemail3-18 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideUsing Visual VoicemailWhen your IP phone receives a ne

Using Visual Voicemail41-001134-05, Rev 00, Rel. 1.1 3-19Operating Your Aastra IP Phone Using the Web UIPlaying Voicemail MessagesUse the following pr

Using Visual Voicemail3-20 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideSaving Voicemail MessagesUse the following procedure t

Using Visual Voicemail41-001134-05, Rev 00, Rel. 1.1 3-21Operating Your Aastra IP Phone Using the Web UIDeleting Voicemail MessagesUse the following p

About This Guide41-001134-05, Rev 00, Rel. 1.1 xiPrefaceMaking Emergency Calls: Important Information!NOTE: Remote IP phone users should never make em

Using IP Phone Directories3-22 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideUsing IP Phone DirectoriesPhone directories contai

Using IP Phone Directories41-001134-05, Rev 00, Rel. 1.1 3-23Operating Your Aastra IP Phone Using the Web UIEditing Contact Information Use the follow

Using IP Phone Directories3-24 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideSearching For A Contact Use the following procedur

Configuring SoftKeys For Your IP Phone41-001134-05, Rev 00, Rel. 1.1 3-25Operating Your Aastra IP Phone Using the Web UIConfiguring SoftKeys For Your

Configuring SoftKeys For Your IP Phone3-26 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideThe softkeys that appear on your IP ph

Configuring SoftKeys For Your IP Phone41-001134-05, Rev 00, Rel. 1.1 3-27Operating Your Aastra IP Phone Using the Web UIThe following tables describe

Configuring SoftKeys For Your IP Phone3-28 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideDirected Call PickupAllows you to inte

Configuring SoftKeys For Your IP Phone41-001134-05, Rev 00, Rel. 1.1 3-29Operating Your Aastra IP Phone Using the Web UITransfer Allows you to transfe

Configuring SoftKeys For Your IP Phone3-30 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideApplication SoftkeysThe following tabl

Configuring SoftKeys For Your IP Phone41-001134-05, Rev 00, Rel. 1.1 3-31Operating Your Aastra IP Phone Using the Web UIIntercom Allows you to connect

Configuring SoftKeys For Your IP Phone3-32 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideOperator SoftkeysThe following table d

Configuring SoftKeys For Your IP Phone41-001134-05, Rev 00, Rel. 1.1 3-33Operating Your Aastra IP Phone Using the Web UIEditing a Softkey Use the foll

Configuring SoftKeys For Your IP Phone3-34 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideConfiguring Softkeys For Expansion Mod

Editing Your User Preferences41-001134-05, Rev 00, Rel. 1.1 3-35Operating Your Aastra IP Phone Using the Web UIEditing Your User PreferencesYou edit y

Editing Your User Preferences3-36 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideEditing Your Profile InformationUse the followi

Editing Your User Preferences41-001134-05, Rev 00, Rel. 1.1 3-37Operating Your Aastra IP Phone Using the Web UIRing Tone PatternsIn IP Telephony, diff

Editing Your User Preferences3-38 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideThe following table identifies the different Be

Editing Your User Preferences41-001134-05, Rev 00, Rel. 1.1 3-39Operating Your Aastra IP Phone Using the Web UISpecifying Your Visual Voicemail Prefer

Editing Your User Preferences3-40 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideChanging Your PasswordUse the following procedu

41-001134-05, Rev 00, Rel. 1.1 A-1Aastra IP Phone Model ReferenceAppendix AAastra IP Phone Model ReferenceAbout This AppendixThis appendix explains th

41-001134-05, Rev 00, Rel. 1.1 1-1Getting StartedChapter 1Getting StartedYour system administrator has installed an AastraLink Pro 160 on your IP phon

A-2 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide

Aastra IP Phone Model 9143i41-001134-05, Rev 00, Rel. 1.1 A-3Aastra IP Phone Model ReferenceAastra IP Phone Model 9143i9143i IP Phone Features• 3-line

Aastra IP Phone Model 9143iA-4 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide9143i Key PadOptionsDirectoryDeleteSaveMuteXferCon

Aastra IP Phone Model 9143i41-001134-05, Rev 00, Rel. 1.1 A-5Aastra IP Phone Model Reference9143i Key DescriptionKeys Key DescriptionNavigation keys

Aastra IP Phone Model 9143iA-6 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideRedial key - Redials a previously dialed number. T

Aastra IP Phone Model 9143i41-001134-05, Rev 00, Rel. 1.1 A-7Aastra IP Phone Model ReferenceProgrammable keys - Allows you to use the feature configur

Aastra IP Phone Model 9480iA-8 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAastra IP Phone Model 9480i9480i IP Phone Features

Aastra IP Phone Model 9480i41-001134-05, Rev 00, Rel. 1.1 A-9Aastra IP Phone Model Reference9480i Key PadConfSer v i cesXferIcomHoldRedialGoodbyeOptio

Aastra IP Phone Model 9480iA-10 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide9480i Key Description Keys Key DescriptionGoodby

Aastra IP Phone Model 9480i41-001134-05, Rev 00, Rel. 1.1 A-11Aastra IP Phone Model ReferenceNavigation keys - Pressing the UP and DOWN arrow keys let

What Does the AastraLink Pro 160 Allow Me To Do?1-2 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideWhat Does the AastraLink Pro

Aastra IP Phone Model 9480iA-12 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideSoftkeys - 6 multi-functional, state-based softke

Aastra IP Phone Model 9480i CT41-001134-05, Rev 00, Rel. 1.1 A-13Aastra IP Phone Model ReferenceAastra IP Phone Model 9480i CT9480i CT IP Phone Featur

Aastra IP Phone Model 9480i CTA-14 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide9480i CT and Handset Safety Information Prior

Aastra IP Phone Model 9480i CT41-001134-05, Rev 00, Rel. 1.1 A-15Aastra IP Phone Model ReferenceBattery Guidelines• Never tamper with or dismantle the

Aastra IP Phone Model 9480i CTA-16 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide9480i CT Key PanelConfSer v i cesXferIcomHoldR

Aastra IP Phone Model 9480i CT41-001134-05, Rev 00, Rel. 1.1 A-17Aastra IP Phone Model Reference9480i CT Key Description Keys Key DescriptionGoodbye

Aastra IP Phone Model 9480i CTA-18 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideNavigation keys - Pressing the UP and DOWN arr

Aastra IP Phone Model 9480i CT41-001134-05, Rev 00, Rel. 1.1 A-19Aastra IP Phone Model ReferenceSoftkeys - 6 multi-functional, state-based softkeys (u

Aastra IP Phone Model 9480i CTA-20 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide9480i CT Cordless Handset 9480i CT Handset Key

Aastra IP Phone Model 9480i CT41-001134-05, Rev 00, Rel. 1.1 A-21Aastra IP Phone Model Reference9480i CT Cordless Handset Installation and SetupThere

What Should I Do First?41-001134-05, Rev 00, Rel. 1.1 1-3Getting StartedWhat Should I Do First?To get started using your IP phone on the AastraLink Pr

Aastra IP Phone Model 9480i CTA-22 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideCharging CradleThe charging cradle is designed

Aastra IP Phone Model 9480i CT41-001134-05, Rev 00, Rel. 1.1 A-23Aastra IP Phone Model Reference3. Slide the cover of the battery compartment from the

Aastra IP Phone Model 9480i CTA-24 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideInstalling the Belt ClipTo install the belt cl

Aastra IP Phone Model 51i (Symbol Keys)41-001134-05, Rev 00, Rel. 1.1 A-25Aastra IP Phone Model ReferenceAastra IP Phone Model 51i (Symbol Keys)51i IP

Aastra IP Phone Model 51i (Symbol Keys)A-26 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideGoodbye keyServices keyHold keyRedial

Aastra IP Phone Model 51i (Symbol Keys)41-001134-05, Rev 00, Rel. 1.1 A-27Aastra IP Phone Model Reference51i Symbol Key Descriptions. Keys Key Descri

Aastra IP Phone Model 51i (Symbol Keys)A-28 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideMute key - Mutes the microphone so th

Aastra IP Phone Model 51i (Text Keys)41-001134-05, Rev 00, Rel. 1.1 A-29Aastra IP Phone Model ReferenceAastra IP Phone Model 51i (Text Keys)51i IP Pho

Aastra IP Phone Model 51i (Text Keys)A-30 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideGoodbye keyServices keyHold keyRedial K

Aastra IP Phone Model 51i (Text Keys)41-001134-05, Rev 00, Rel. 1.1 A-31Aastra IP Phone Model Reference51i Text Key Descriptions Keys Key DescriptionG

What Information Do I Need To Use the AastraLink Pro 160 Web UI?1-4 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideWhat Informat

Aastra IP Phone Model 51i (Text Keys)A-32 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideMute key - Mutes the microphone so that

Aastra IP Phone Model 53i41-001134-05, Rev 00, Rel. 1.1 A-33Aastra IP Phone Model ReferenceAastra IP Phone Model 53i53i IP Phone Features• 3-line LCD

Aastra IP Phone Model 53iA-34 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide53i Key Panel6 programmable keys with LEDsHigh qual

Aastra IP Phone Model 53i41-001134-05, Rev 00, Rel. 1.1 A-35Aastra IP Phone Model Reference53i Key DescriptionKeys Key DescriptionGoodbye key - Ends

Aastra IP Phone Model 53iA-36 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideNavigation keys - Pressing the UP and DOWN arrow ke

Aastra IP Phone Model 53i41-001134-05, Rev 00, Rel. 1.1 A-37Aastra IP Phone Model ReferenceProgrammable Keys- 6 Top Keys (up to 4 programmable functio

Aastra IP Phone Model 55iA-38 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAastra IP Phone Model 55i 55i IP Phone Features• 8

Aastra IP Phone Model 55i41-001134-05, Rev 00, Rel. 1.1 A-39Aastra IP Phone Model Reference55i Key Panel6 programmable keys with LEDsHigh quality spea

Aastra IP Phone Model 55iA-40 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide55i Key Description Keys Key DescriptionGoodbye ke

Aastra IP Phone Model 55i41-001134-05, Rev 00, Rel. 1.1 A-41Aastra IP Phone Model ReferenceNavigation keys - Pressing the UP and DOWN arrow keys lets

What Information Do I Need To Use the AastraLink Pro 160 Web UI?41-001134-05, Rev 00, Rel. 1.1 1-5Getting Started Step Action1 Press Options key on

Aastra IP Phone Model 57iA-42 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAastra IP Phone Model 57i57i IP Phone Features• 11

Aastra IP Phone Model 57i41-001134-05, Rev 00, Rel. 1.1 A-43Aastra IP Phone Model Reference57i Key PanelGoodbye keyOptions keyHold keyRedial KeyVolume

Aastra IP Phone Model 57iA-44 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide57i Key Description Keys Key DescriptionGoodbye ke

Aastra IP Phone Model 57i41-001134-05, Rev 00, Rel. 1.1 A-45Aastra IP Phone Model ReferenceNavigation keys - Pressing the UP and DOWN arrow keys lets

Aastra IP Phone Model 57i CTA-46 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAastra IP Phone Model 57i CT57i CT Features - Ba

Aastra IP Phone Model 57i CT41-001134-05, Rev 00, Rel. 1.1 A-47Aastra IP Phone Model Reference57i CT and Handset Safety Information Prior to installin

Aastra IP Phone Model 57i CTA-48 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideBattery Guidelines• Never tamper with or dismant

Aastra IP Phone Model 57i CT41-001134-05, Rev 00, Rel. 1.1 A-49Aastra IP Phone Model Reference57i CT Key PanelGoodbye keyOptions keyHold keyRedial Key

Aastra IP Phone Model 57i CTA-50 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide57i CT Key Description Keys Key DescriptionGood

Aastra IP Phone Model 57i CT41-001134-05, Rev 00, Rel. 1.1 A-51Aastra IP Phone Model ReferenceNavigation keys - Pressing the UP and DOWN arrow keys le

*Aastra, Aastra Telecom, and the Aastra Telecom corporate logo are registered trademarks of Aastra Technologies, Limited. AastraLink, AastraLink Pro,

Can I Still Use My Phone UI?1-6 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideCan I Still Use My Phone UI?Yes! The table below

57i CT Cordless Handset 57i CT Handset Key DescriptionFunction # Function Description1 Receiver2 Volume key• During Ringing: Adjusts ringer volume• Du

Aastra IP Phone Model 57i CT41-001134-05, Rev 00, Rel. 1.1 A-53Aastra IP Phone Model Reference57i CT Cordless Handset Installation and SetupThere are

Aastra IP Phone Model 57i CTA-54 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideCharging CradleThe charging cradle is designed t

Aastra IP Phone Model 57i CT41-001134-05, Rev 00, Rel. 1.1 A-55Aastra IP Phone Model Reference3. Slide the cover of the battery compartment from the b

Aastra IP Phone Model 57i CTA-56 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideInstalling the Belt ClipTo install the belt clip

Aastra IP Phone Model 536M and 560M Expansion Modules41-001134-05, Rev 00, Rel. 1.1 A-57Aastra IP Phone Model ReferenceAastra IP Phone Model 536M and

Aastra IP Phone Model 536M and 560M Expansion ModulesA-58 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide536M and 560M Key Panel

Aastra IP Phone Model 536M and 560M Expansion Modules41-001134-05, Rev 00, Rel. 1.1 A-59Aastra IP Phone Model Reference536M and 560M Installation and

Aastra IP Phone Model 536M and 560M Expansion ModulesA-60 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideConnecting the Expansio

41-001134-05, Rev 00, Rel. 1.1 B-1Troubleshooting SolutionsAppendix BTroubleshooting SolutionsAbout This AppendixThis Appendix describes solutions to

About this Chapter41-001134-05, Rev 00, Rel. 1.1 2-1Operating Your Aastra IP Phone Using the Phone UIChapter 2Operating Your Aastra IP PhoneUsing the

B-2 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideWhy doesn’t my phone ring?Check the ring volume on your phone. It may be turn

41-001134-05, Rev 00, Rel. 1.1 C-1Remote Office Installation and Configuration of the Phone (Phone -Side)Appendix CRemote OfficeInstallation and Confi

Configuring Your IP Phone for Remote Office SetupC-2 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideConfiguring Your IP Phone fo

Configuring Your IP Phone for Remote Office Setup41-001134-05, Rev 00, Rel. 1.1 C-3Remote Office Installation and Configuration of the Phone (Phone -S

Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote OfficeC-4 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Gui

Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote Office41-001134-05, Rev 00, Rel. 1.1 C-5Remote Office Installation and Config

Connecting Your IP Phone to the AastraLink Pro 160 Network From a Remote OfficeC-6 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Gui

Manually Configuring Port-Forwarding41-001134-05, Rev 00, Rel. 1.1 C-7Remote Office Installation and Configuration of the Phone (Phone -Side)Manually

Manually Configuring Port-ForwardingC-8 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideStep Action2 Specify the public IP addres

Manually Configuring Port-Forwarding41-001134-05, Rev 00, Rel. 1.1 C-9Remote Office Installation and Configuration of the Phone (Phone -Side)Step Acti

About this Chapter2-2 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideRestarting your IP Phone page 2-83Phone Lock page 2-84Using

Manually Configuring Port-ForwardingC-10 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideRemote Phone Installation and Port-Forwa

Manually Configuring Port-Forwarding41-001134-05, Rev 00, Rel. 1.1 C-11Remote Office Installation and Configuration of the Phone (Phone -Side)The foll

Manually Configuring Port-ForwardingC-12 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideColumn DescriptionsAllow WAN, * LAN, 192

Manually Configuring Port-Forwarding41-001134-05, Rev 00, Rel. 1.1 C-13Remote Office Installation and Configuration of the Phone (Phone -Side)Destinat

41-001134-01, Rel.1.0, Rev. 03 Index-1IndexNumerics51i features (symbol keys) A-2551i features (text keys) A-29536M features A-5753i features A-3355i

Index-2 41-001134-01, Rel.1.0, Rev. 03Indexdisplay, changing 2-70Do Not Disturb, enabling 2-48EEmergency dial plan, using 2-88enablingcall forwarding

41-001134-01, Rel.1.0, Rev. 03 Index-3IndexOOperator, voicemail 2-56options key A-4, A-6PPage All, softkey 3-28paging, using 2-87parking calls 2-41pas

Read Me First41-001134-05, Rev 00, Rel. 1.1 2-3Operating Your Aastra IP Phone Using the Phone UIRead Me FirstThe IP phone examples (menus, key pads, e

AastraLink Pro 160IP Phone User’s GuidePublished in the USA41-001134-05, REV 00AastraLink Pro 160 Release 1.1May 2008

IP Phone Dial Plan and Star Codes2-4 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideIP Phone Dial Plan and Star CodesThe table b

IP Phone Dial Plan and Star Codes41-001134-05, Rev 00, Rel. 1.1 2-5Operating Your Aastra IP Phone Using the Phone UIThe table below describes the star

IP Phone Dial Plan and Star Codes2-6 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAastra IP Phone DialplanThe following are th

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-7Operating Your Aastra IP Phone Using the Phone UIPlugging in and Starting Your

Plugging in and Starting Your IP Phone2-8 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideNote: For a description of keys on othe

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-9Operating Your Aastra IP Phone Using the Phone UIHow to Use the IP Phone UIIdl

41-001134-05, Rev 00, Rel. 1.1 iiiContentsChapter 1 Getting StartedWhat Does the AastraLink Pro 160 Allow Me To Do? ...

Plugging in and Starting Your IP Phone2-10 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideIdle State Screen When You Pick Up The

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-11Operating Your Aastra IP Phone Using the Phone UIIdle State Screen with Voice

Plugging in and Starting Your IP Phone2-12 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuidePressing the More softkey allows you t

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-13Operating Your Aastra IP Phone Using the Phone UIOptions ScreenWhen you press

Plugging in and Starting Your IP Phone2-14 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideThe Options menu selections are shown

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-15Operating Your Aastra IP Phone Using the Phone UIUse the following procedure

Plugging in and Starting Your IP Phone2-16 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideServicesThe Services menu provides spe

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-17Operating Your Aastra IP Phone Using the Phone UIUse the following procedure

Plugging in and Starting Your IP Phone2-18 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuidePreferences The Preferences menu allow

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-19Operating Your Aastra IP Phone Using the Phone UI5 Press Done to save the cha

iv 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideDialing A Phone Number ...

Plugging in and Starting Your IP Phone2-20 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuidePhone StatusThe Phone Status menu allo

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-21Operating Your Aastra IP Phone Using the Phone UI5 Press Done to save the cha

Plugging in and Starting Your IP Phone2-22 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAdministrator MenuThe Administrator me

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-23Operating Your Aastra IP Phone Using the Phone UIRestart PhoneThe Restart Pho

Plugging in and Starting Your IP Phone2-24 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideHow to Use IP Phone Hard Keys Your IP

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-25Operating Your Aastra IP Phone Using the Phone UIHandsfree key - Activates Ha

Plugging in and Starting Your IP Phone2-26 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideHow To Use IP Phone SoftkeysSoftkeys f

Plugging in and Starting Your IP Phone41-001134-05, Rev 00, Rel. 1.1 2-27Operating Your Aastra IP Phone Using the Phone UIWhen you first began using y

Plugging in and Starting Your IP Phone2-28 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideHow to Use Multiple Line and Call Appe

Making Calls41-001134-05, Rev 00, Rel. 1.1 2-29Operating Your Aastra IP Phone Using the Phone UIMaking Calls Dialing A Phone NumberUse the following p

41-001134-05, Rev 00, Rel. 1.1 vRecording A Custom Voicemail Greeting ...2-59.Configuring

Making Calls2-30 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideDialing Using the Handsfree SpeakerphoneThe handsfree feature al

Making Calls41-001134-05, Rev 00, Rel. 1.1 2-31Operating Your Aastra IP Phone Using the Phone UIRedialingUse the following procedure to redial a numbe

Receiving Calls2-32 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideReceiving CallsWhen a call is ringing at your extension, you

Receiving Calls41-001134-05, Rev 00, Rel. 1.1 2-33Operating Your Aastra IP Phone Using the Phone UINote: The audio mode setting you have selected in t

Handling Calls2-34 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideHandling CallsPlacing a Call on HoldUse the following procedur

Handling Calls41-001134-05, Rev 00, Rel. 1.1 2-35Operating Your Aastra IP Phone Using the Phone UIRetrieving a Held CallWhen you place a call on hold,

Handling Calls2-36 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideThere are two ways to transfer calls using your Aastra IP phon

Handling Calls41-001134-05, Rev 00, Rel. 1.1 2-37Operating Your Aastra IP Phone Using the Phone UI3 Enter the extension number of the person to which

Handling Calls2-38 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideSetting Up A Conference CallWhen you lift the handset on the p

Handling Calls41-001134-05, Rev 00, Rel. 1.1 2-39Operating Your Aastra IP Phone Using the Phone UI5 Do one of the following actions:• If you do not wi

vi 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideUsing the Intercom ...

Handling Calls2-40 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideConferencing Two Active Calls TogetherUse the following proced

Handling Calls41-001134-05, Rev 00, Rel. 1.1 2-41Operating Your Aastra IP Phone Using the Phone UIParking/Picking Up An Incoming Call The Park Call/Pi

Handling Calls2-42 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideUse the following procedure to park an incoming call.Picking U

Handling Calls41-001134-05, Rev 00, Rel. 1.1 2-43Operating Your Aastra IP Phone Using the Phone UISending an Incoming Call Directly to VoicemailTo sen

Managing Calls2-44 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideManaging CallsTo help you keep track of your caller history, y

Managing Calls41-001134-05, Rev 00, Rel. 1.1 2-45Operating Your Aastra IP Phone Using the Phone UIUse the following procedure to access the Recent Cal

Managing Calls2-46 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideMonitoring Calls Using Busy Lamp Field (BLF)The BLF feature al

Managing Calls41-001134-05, Rev 00, Rel. 1.1 2-47Operating Your Aastra IP Phone Using the Phone UIIntercepting Calls Using Directed Call PickupYou can

Managing Calls2-48 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideEnabling Do Not DisturbDo Not Disturb (DND) is disabled by def

Managing Calls41-001134-05, Rev 00, Rel. 1.1 2-49Operating Your Aastra IP Phone Using the Phone UIEnabling Call ForwardingCall Forwarding is disabled

41-001134-05, Rev 00, Rel. 1.1 viiUsing Visual Voicemail ...

Managing Calls2-50 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideEnabling Find-Me, Follow-MeFind-Me, Follow-Me (FMFM) is disabl

Managing Calls41-001134-05, Rev 00, Rel. 1.1 2-51Operating Your Aastra IP Phone Using the Phone UIUse the following procedure to enable/disable Find-M

Managing Calls2-52 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide8 Do one of the following actions:• To use your current phone

Managing Your Voicemail41-001134-05, Rev 00, Rel. 1.1 2-53Operating Your Aastra IP Phone Using the Phone UIManaging Your VoicemailTo connect to the Aa

Managing Your Voicemail2-54 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideTable 2-1. AastraLink Pro 160 Voicemail Options • 1

Managing Your Voicemail41-001134-05, Rev 00, Rel. 1.1 2-55Operating Your Aastra IP Phone Using the Phone UIChecking For New MessagesIf you have voicem

Managing Your Voicemail2-56 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideOperatorsIf you are an Operator, then when you receiv

Managing Your Voicemail41-001134-05, Rev 00, Rel. 1.1 2-57Operating Your Aastra IP Phone Using the Phone UIAccessing Messages Using “Visual Voicemail”

Managing Your Voicemail2-58 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide5 You can select any of the following softkeys and fo

Managing Your Voicemail41-001134-05, Rev 00, Rel. 1.1 2-59Operating Your Aastra IP Phone Using the Phone UIRecording A Custom Voicemail GreetingWhen a

viii 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideAppendix A Aastra IP Phone Model ReferenceAastra IP Phone Model 9143i ...

Managing Your Voicemail2-60 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideConfiguring Voicemail OptionsThe AastraLink voicemail

Managing Your Voicemail41-001134-05, Rev 00, Rel. 1.1 2-61Operating Your Aastra IP Phone Using the Phone UIConfiguring Number of Rings5Select Number o

Managing Your Voicemail2-62 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide12 To record a greeting, choose an option from the Gr

Using IP Phone Directories41-001134-05, Rev 00, Rel. 1.1 2-63Operating Your Aastra IP Phone Using the Phone UIUsing IP Phone DirectoriesPhone director

Using IP Phone Directories2-64 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideDeleting a Contact Use the following procedure to

Using IP Phone Directories41-001134-05, Rev 00, Rel. 1.1 2-65Operating Your Aastra IP Phone Using the Phone UISearching for a Contact Use the followin

Dialing From A Directory Use the following procedure to dial a contact listed in a directory. Aastra IP Phone UIStep Action1 Press the Dir softkeyor P

Enabling/Disabling Operator Schedule (if Operator enabled on the phone)41-001134-05, Rev 00, Rel. 1.1 2-67Operating Your Aastra IP Phone Using the Pho

Enabling/Disabling Operator Schedule (if Operator enabled on the phone)2-68 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideSetti

Enabling/Disabling Operator Schedule (if Operator enabled on the phone)41-001134-05, Rev 00, Rel. 1.1 2-69Operating Your Aastra IP Phone Using the Pho

41-001134-05, Rev 00, Rel. 1.1 ix ...

Specifying IP Phone Preferences2-70 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideSpecifying IP Phone PreferencesYou can set th

Specifying IP Phone Preferences41-001134-05, Rev 00, Rel. 1.1 2-71Operating Your Aastra IP Phone Using the Phone UIChanging the Backlight (for models

Specifying IP Phone Preferences2-72 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User Guide7 Using the keypad, enter the amount of secon

Specifying IP Phone Preferences41-001134-05, Rev 00, Rel. 1.1 2-73Operating Your Aastra IP Phone Using the Phone UISetting Audio (not available on 51i

Specifying IP Phone Preferences2-74 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideUse the following procedure to select an audi

Specifying IP Phone Preferences41-001134-05, Rev 00, Rel. 1.1 2-75Operating Your Aastra IP Phone Using the Phone UISetting the Headset Microphone Volu

Specifying IP Phone Preferences2-76 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideChanging the Handset Pairing (CT models only)

Viewing IP Phone and AastraLink System Information41-001134-05, Rev 00, Rel. 1.1 2-77Operating Your Aastra IP Phone Using the Phone UIViewing IP Phone

Viewing IP Phone and AastraLink System Information2-78 41-001134-05, Rev 00, Rel. 1.1 AastraLink Pro 160 IP Phone User GuideViewing the IP Address and

Viewing IP Phone and AastraLink System Information41-001134-05, Rev 00, Rel. 1.1 2-79Operating Your Aastra IP Phone Using the Phone UIViewing the LAN