Aastra 7433ip for MX-ONE User Guide EN User Manual Page 1

USER GUIDEUSER GUIDE6/1553-DBC 433 01D20120222Aastra 7433ipIP Phone for MX-ONE™T WulfftwulffHFAastra Telecom Sweden ABXXXXXXXHFEABKCM/DP

6/1553-DBC 433 01 Uen D 2012-02-22 10AASTRA 7433IP DESCRIPTIONTable 1 Phone ConnectionsType of ConnectionDescriptionPower inlet The phone is powered b

6/1553-DBC 433 01 Uen D 2012-02-22 100WEB INTERFACE14.3.2.2 Deleting All Names And NumbersTo delete all names and numbers from the call list, do the

IP PHONE FOR MX-ONE™101 6/1553-DBC 433 01 Uen D 2012-02-2215 TroubleshootingThis section contains information on how to solve common operational pro

6/1553-DBC 433 01 Uen D 2012-02-22 102LIST OF FEATURES AND PROCEDURES16 List of Features and ProceduresTable 5 Features and Procedures summarizes th

IP PHONE FOR MX-ONE™103 6/1553-DBC 433 01 Uen D 2012-02-22CALL PICK UP- individual Press key 8- group *8#CALL WAITING- not applicableCOMMON SPEED DIAL

6/1553-DBC 433 01 Uen D 2012-02-22 104LIST OF FEATURES AND PROCEDURES- to order from another extension*21*extensionnumber to divert * number offollow-

IP PHONE FOR MX-ONE™105 6/1553-DBC 433 01 Uen D 2012-02-22TRANSFER Press soft key

6/1553-DBC 433 01 Uen D 2012-02-22 106SUFFIX DIGITS AND FEATURE CODES17 Suffix Digits and Feature CodesThis section describes the country specific s

IP PHONE FOR MX-ONE™107 6/1553-DBC 433 01 Uen D 2012-02-22Choice of Language 08Ordering or Cancellation of Active List (Personal Number)10Follow Me 21

6/1553-DBC 433 01 Uen D 2012-02-22 108SUFFIX DIGITS AND FEATURE CODESCustomer Identity Storage 77Answer on Group Call Pick-up, and Answer on Night Tim

IP PHONE FOR MX-ONE™11 6/1553-DBC 433 01 Uen D 2012-02-22Note: The phone does not work during power failure, unless powered through a PoE.The phone c

6/1553-DBC 433 01 Uen D 2012-02-22 12AASTRA 7433IP DESCRIPTION2. Press until you hear a click sound.Note: If you wish to remove the foot console, pul

IP PHONE FOR MX-ONE™13 6/1553-DBC 433 01 Uen D 2012-02-222.3 Function KeysThe phone is equipped with a standard alpha numeric keypad and a set of func

6/1553-DBC 433 01 Uen D 2012-02-22 14AASTRA 7433IP DESCRIPTION2.4 DisplayThe phone display consists of three rows, each with 24 characters. The two up

IP PHONE FOR MX-ONE™15 6/1553-DBC 433 01 Uen D 2012-02-22If you have unanswered calls, these are indicated in the idle phone display.If follow-me is a

6/1553-DBC 433 01 Uen D 2012-02-22 16AASTRA 7433IP DESCRIPTIONNew missed call(s) Indicates new missed and not checked incoming call(s). The number bes

IP PHONE FOR MX-ONE™17 6/1553-DBC 433 01 Uen D 2012-02-222.5 Display Menu StructureIn the sections below, the phone menus are described in brief. For

6/1553-DBC 433 01 Uen D 2012-02-22 18AASTRA 7433IP DESCRIPTIONFigure 5: Settings menu structure

IP PHONE FOR MX-ONE™19 6/1553-DBC 433 01 Uen D 2012-02-222.5.3 ContactsPressing the key activates the Contacts menu. See figure below for a descript

6/1553-DBC 433 01 Uen D 2012-02-22 2Copyright© Copyright Aastra Telecom Sweden AB 2012. All rights reserved.No parts of this publication may be reprod

6/1553-DBC 433 01 Uen D 2012-02-22 20AASTRA 7433IP DESCRIPTION2.5.5 MessagePressing the key activates the Message menu. See figure below for a descr

IP PHONE FOR MX-ONE™21 6/1553-DBC 433 01 Uen D 2012-02-222.7 Tones and SignalsIt is possible to set different ring signals on the phone. For a descrip

6/1553-DBC 433 01 Uen D 2012-02-22 22AASTRA 7433IP DESCRIPTIONNote: The volume will return to the default level in case of a power failure.2.7.1.2 Mu

IP PHONE FOR MX-ONE™23 6/1553-DBC 433 01 Uen D 2012-02-22Busy toneCongestion toneVacant number toneCall waiting tone or verification toneIntrusion ton

6/1553-DBC 433 01 Uen D 2012-02-22 24AASTRA 7433IP DESCRIPTIONbased on the handset mode, but it is possible also to make and answer calls in handsfree

IP PHONE FOR MX-ONE™25 6/1553-DBC 433 01 Uen D 2012-02-22• Busy Signal. The busy signal is activated in off-hook mode. Can be used to control a Do-not

6/1553-DBC 433 01 Uen D 2012-02-22 26AASTRA 7433IP DESCRIPTIONNote: Unless the LAN cable is connected to the port marked Net on the option unit, the

IP PHONE FOR MX-ONE™27 6/1553-DBC 433 01 Uen D 2012-02-222.11 Wall MountingThe phone can be wall mounted. For detailed information on how to do this,

6/1553-DBC 433 01 Uen D 2012-02-22 28STARTING THE PHONE3 Starting the PhoneThis chapter describes how to start the phone, and how to log on and off.

IP PHONE FOR MX-ONE™29 6/1553-DBC 433 01 Uen D 2012-02-225. If a new software version is available, you will be notified via a display message.3.1.2

IP PHONE FOR MX-ONE™3 6/1553-DBC 433 01 Uen D 2012-02-221 Important User InformationTRADEMARKAastra is a registered trademark of Aastra Technologies

6/1553-DBC 433 01 Uen D 2012-02-22 30STARTING THE PHONE3.2 User Type ModesThere are three user type modes:Free User: You need to log on to the teleph

IP PHONE FOR MX-ONE™31 6/1553-DBC 433 01 Uen D 2012-02-22• If a password (or PIN code) is required, enter your password (or PIN code) and press Log On

6/1553-DBC 433 01 Uen D 2012-02-22 32STARTING THE PHONE3. Press Yes to confirm. Press No to cancel.• If the logged off user was a temporary user, the

IP PHONE FOR MX-ONE™33 6/1553-DBC 433 01 Uen D 2012-02-22Note: It is important that you do not disconnect the phone power supply while the new softwa

6/1553-DBC 433 01 Uen D 2012-02-22 34STARTING THE PHONE3.7 Software VersionTo view which software version is installed currently, do the following:1.

IP PHONE FOR MX-ONE™35 6/1553-DBC 433 01 Uen D 2012-02-224 Incoming CallsThis chapter describes how to answer and reject incoming calls, how to pick

6/1553-DBC 433 01 Uen D 2012-02-22 36INCOMING CALLSNote: France and New Zealand, press 4; Sweden, press 6.Note: Some phones can be protected against

IP PHONE FOR MX-ONE™37 6/1553-DBC 433 01 Uen D 2012-02-224.5 Answering a Second Incoming CallYou have three access lines ( , , ) for incoming and o

6/1553-DBC 433 01 Uen D 2012-02-22 38INCOMING CALLSTo answer a parallel ringing call, lift the handset on any of the ringing extensions.4.6.1 Disablin

IP PHONE FOR MX-ONE™39 6/1553-DBC 433 01 Uen D 2012-02-225 Outgoing CallsThis chapter describes how to make outgoing calls, and lists the options av

6/1553-DBC 433 01 Uen D 2012-02-22 4IMPORTANT USER INFORMATIONFCC StatementThis equipment has been tested and found to comply with the limits for a Cl

6/1553-DBC 433 01 Uen D 2012-02-22 40OUTGOING CALLS• If the internal number you have called is busy or does not answer. You can have several callbacks

IP PHONE FOR MX-ONE™41 6/1553-DBC 433 01 Uen D 2012-02-22To answer a callback call, do the following:1. Lift the handset. You will hear the ring tone.

6/1553-DBC 433 01 Uen D 2012-02-22 42OUTGOING CALLSthe Call Waiting function key, you can order automatic Callback, see 5.2.1 Callback on page 39.5.2.

IP PHONE FOR MX-ONE™43 6/1553-DBC 433 01 Uen D 2012-02-225.2.3 IntrusionYou can intrude on an ongoing call on a busy extension. If intrusion is not al

6/1553-DBC 433 01 Uen D 2012-02-22 44OUTGOING CALLSThis section describes how to make emergency calls in different phone modes.5.3.1 The Phone Is Log

IP PHONE FOR MX-ONE™45 6/1553-DBC 433 01 Uen D 2012-02-225.4 Redial CallsWhen you initiate an external call, the system automatically stores all the d

6/1553-DBC 433 01 Uen D 2012-02-22 46OUTGOING CALLS5.5.1 Speed Dialing NumbersTo speed dial a number, do the following:1) Lift the handset and wait fo

IP PHONE FOR MX-ONE™47 6/1553-DBC 433 01 Uen D 2012-02-22for the current call, which means that the procedure has to be repeated the next time you wan

6/1553-DBC 433 01 Uen D 2012-02-22 48DURING CALLS6 During CallsThis chapter describes a number of features that you can activate during an ongoing c

IP PHONE FOR MX-ONE™49 6/1553-DBC 433 01 Uen D 2012-02-226.2.2 Switching Between CallsDuring inquiry you can switch between the ongoing call and the c

IP PHONE FOR MX-ONE™5 6/1553-DBC 433 01 Uen D 2012-02-22IMPORTANT SAFETY INSTRUCTIONS (ENGLISH)When using your telephone equipment, basic safety preca

6/1553-DBC 433 01 Uen D 2012-02-22 50DURING CALLS6.3.2 Transfer to Your Mobile PhoneTo transfer an ongoing call to your mobile phone, do the following

IP PHONE FOR MX-ONE™51 6/1553-DBC 433 01 Uen D 2012-02-22To leave the conference, replace the handset or press .6.5 Suffix Dialing (DTMF)When commun

6/1553-DBC 433 01 Uen D 2012-02-22 52CALL FORWARDING7 Call ForwardingCall forwarding is useful when, for example, you are working temporarily from a

IP PHONE FOR MX-ONE™53 6/1553-DBC 433 01 Uen D 2012-02-222. Press more... and select Deactivate Follow-me7.1.3 Ordering Follow-me From Another PhoneY

6/1553-DBC 433 01 Uen D 2012-02-22 54CALL FORWARDING1. Lift the handset and wait for dial tone.2. Dial *21*extension number to divert * extension numb

IP PHONE FOR MX-ONE™55 6/1553-DBC 433 01 Uen D 2012-02-222. Select Disable all diversions, and press Select.Note: Using this procedure will also disa

6/1553-DBC 433 01 Uen D 2012-02-22 56CALL FORWARDINGA search profile can be designed to fit the situation (in the office, trav-eling, at home, and so

IP PHONE FOR MX-ONE™57 6/1553-DBC 433 01 Uen D 2012-02-225. Replace the handset.Note: If VoiceMail is included in the activated profile, make sure to

6/1553-DBC 433 01 Uen D 2012-02-22 58CALL FORWARDING• Make sure you use as few answering positions as possible for each profile. Profile examples:–In

IP PHONE FOR MX-ONE™59 6/1553-DBC 433 01 Uen D 2012-02-228 ContactsThis chapter describes how to manage contacts.When pressing the Contacts key , y

6/1553-DBC 433 01 Uen D 2012-02-22 6IMPORTANT USER INFORMATIONINTRODUCTIONThese directions for use describe the user procedures to handle the features

6/1553-DBC 433 01 Uen D 2012-02-22 60CONTACTS8.2 Adding a ContactThere are three ways to add a contact:• Manually add a new contact.• Add a number fr

IP PHONE FOR MX-ONE™61 6/1553-DBC 433 01 Uen D 2012-02-22country code number after a plus sign, for example +46 8 719 0000.8.3 Editing a ContactThis

6/1553-DBC 433 01 Uen D 2012-02-22 62CONTACTS3. Select Erase to erase one letter at the time, or Erase all to erase the whole entry.4. Make the change

IP PHONE FOR MX-ONE™63 6/1553-DBC 433 01 Uen D 2012-02-228.4 Deleting a ContactIt is possible to delete a selected contact, or all contacts at once.8

6/1553-DBC 433 01 Uen D 2012-02-22 64CONTACTSTo search a name, enter the last name first, then the first name, adding a space between the last and fir

IP PHONE FOR MX-ONE™65 6/1553-DBC 433 01 Uen D 2012-02-228.6 Microsoft® Outlook® ContactsYou can copy your Microsoft® Outlook® Contacts to the contac

6/1553-DBC 433 01 Uen D 2012-02-22 66CONTACTSThe contacts are now available under in your phone.

IP PHONE FOR MX-ONE™67 6/1553-DBC 433 01 Uen D 2012-02-229 Presence InformationPresence Information is used to inform callers if you are present or

6/1553-DBC 433 01 Uen D 2012-02-22 68PRESENCE INFORMATION9.2 Canceling AbsenceTo remove an absence reason, do the following:1. Press more...2. Select

IP PHONE FOR MX-ONE™69 6/1553-DBC 433 01 Uen D 2012-02-2210 MessagesWhen you receive a message, the message key on your phone is flashing, and “Me

IP PHONE FOR MX-ONE™7 6/1553-DBC 433 01 Uen D 2012-02-22thorized changes or modifications could void the user authority to operate the equipment.• Do

6/1553-DBC 433 01 Uen D 2012-02-22 70MESSAGES2. Select My VoiceMail, and press Call.If the following message is displayed, the voice mail number shoul

IP PHONE FOR MX-ONE™71 6/1553-DBC 433 01 Uen D 2012-02-2210.2 Manual Message Waiting (MMW)The Manual Message Waiting (MMW) feature enables you to sen

6/1553-DBC 433 01 Uen D 2012-02-22 72MESSAGES3) Replace the handset.10.2.3 Canceling an MMW IndicationTo cancel a MMW indication that you have sent t

IP PHONE FOR MX-ONE™73 6/1553-DBC 433 01 Uen D 2012-02-2211 Group FeaturesMost of the time, you will be working in a team, for example within a depa

6/1553-DBC 433 01 Uen D 2012-02-22 74GROUP FEATURES11.2 Group HuntingAn internal hunt group number is a common directory number for a group of extensi

IP PHONE FOR MX-ONE™75 6/1553-DBC 433 01 Uen D 2012-02-2211.3.1 To Order Group Do Not DisturbA categorized extension can activate group do not distur

6/1553-DBC 433 01 Uen D 2012-02-22 76OTHER USEFUL FEATURES12 Other Useful Features12.1 Account CodeThe account code feature is used to charge a call

IP PHONE FOR MX-ONE™77 6/1553-DBC 433 01 Uen D 2012-02-2212.2 Authorization CodeAuthorization codes are used to control or limit the access to an exte

6/1553-DBC 433 01 Uen D 2012-02-22 78OTHER USEFUL FEATURES12.2.1.2 Locking ExtensionTo lock an extension with a common authorization code, do the foll

IP PHONE FOR MX-ONE™79 6/1553-DBC 433 01 Uen D 2012-02-2212.2.2.1 Dialing From Own ExtensionTo make an authorization code call from your own extension

6/1553-DBC 433 01 Uen D 2012-02-22 8AASTRA 7433IP DESCRIPTION2 Aastra 7433ip DescriptionThe Aastra 7433ip phone (see figure below) has a three line

6/1553-DBC 433 01 Uen D 2012-02-22 80OTHER USEFUL FEATURES12.2.2.4 Unlocking an ExtensionTo unlock an extension with an individual authorization code,

IP PHONE FOR MX-ONE™81 6/1553-DBC 433 01 Uen D 2012-02-2212.5 Emergency StateIn case of emergency, the operator is authorized to put the exchange into

6/1553-DBC 433 01 Uen D 2012-02-22 82OTHER USEFUL FEATURES1. Press Hold.2. Dial *39#.A text message indicate whether the request has been accepted or

IP PHONE FOR MX-ONE™83 6/1553-DBC 433 01 Uen D 2012-02-225. Dial the external number.12.9 Night ServiceWhen the telephony system is in night service m

6/1553-DBC 433 01 Uen D 2012-02-22 84OTHER USEFUL FEATURES12.9.3.2 Deactivating flexible night serviceTo deactivate flexible night service, do the fol

IP PHONE FOR MX-ONE™85 6/1553-DBC 433 01 Uen D 2012-02-2213 SettingsThis section describes how to change settings for the phone.13.1 My Availability

6/1553-DBC 433 01 Uen D 2012-02-22 86SETTINGS2. Select External Follow-me.3. Enter the external access code and the phone number and press Done.13.1.4

IP PHONE FOR MX-ONE™87 6/1553-DBC 433 01 Uen D 2012-02-2213.2.1 Changing Ring Signals for Incoming CallsA ring signal can be either a traditional rin

6/1553-DBC 433 01 Uen D 2012-02-22 88SETTINGS13.2.2 Alert TypeWith the Aastra 7433ip phone, it is possible to change the way the phone rings for incom

IP PHONE FOR MX-ONE™89 6/1553-DBC 433 01 Uen D 2012-02-222. Select Display and press Select.3. Scroll to Phone Contrast and press Select.4. Press the

IP PHONE FOR MX-ONE™9 6/1553-DBC 433 01 Uen D 2012-02-222.1 CablingAll connections at the back of the phone are marked for easier identifi-cation, see

6/1553-DBC 433 01 Uen D 2012-02-22 90SETTINGS13.4 LanguageThis section describes how to change language and character set on your phone.Note: There a

IP PHONE FOR MX-ONE™91 6/1553-DBC 433 01 Uen D 2012-02-2213.5 Time and DateThis section describes how to change the time and date format in the displ

6/1553-DBC 433 01 Uen D 2012-02-22 92SETTINGS13.6 Option UnitTo modify the option unit settings, do the following:1. Press .2. Select Option Unit, and

IP PHONE FOR MX-ONE™93 6/1553-DBC 433 01 Uen D 2012-02-2213.8 HelpYou can easily get information on which software version is installed on your phone,

6/1553-DBC 433 01 Uen D 2012-02-22 94WEB INTERFACE14 Web InterfaceYou can access your IP phone from a web interface. From the web, you can change th

IP PHONE FOR MX-ONE™95 6/1553-DBC 433 01 Uen D 2012-02-2214.2 Phone Web AddressWhether or not the Phone Web Address option is available in the Help m

6/1553-DBC 433 01 Uen D 2012-02-22 96WEB INTERFACE14.3 Using the Web InterfaceTo use the phone through the web interface, do the following:1. Enter t

IP PHONE FOR MX-ONE™97 6/1553-DBC 433 01 Uen D 2012-02-22

6/1553-DBC 433 01 Uen D 2012-02-22 98WEB INTERFACE3. Expand the folder(s) to start edit data. To exit the web interface of the phone, press Log off.14

IP PHONE FOR MX-ONE™99 6/1553-DBC 433 01 Uen D 2012-02-2214.3.1.2 Editing or Deleting a ContactTo edit or delete a name and number, do the following: