Aastra DT390 User's Guide

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1424_EN_LZT103087 Rev B1 2009-05-20
DT390 Cordless Phone for MX-ONE™
User Guide
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Summary of Contents

Page 1 - User Guide

1424_EN_LZT103087 Rev B1 2009-05-20 DT390 Cordless Phone for MX-ONE™User Guide

Page 2

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to ra

Page 3 - Contents

will disable alarm equipment, consult your telephone company or qualified installer. Electrical Safety Advisory Electrical surges, typically lightnin

Page 4

• To avoid hearing impairment, accept the call before holding your product (or portable handsfree device) to your ear. Warning! The handset may reta

Page 5

Single chargers shall only be connected with power adapters supplied by the manufacturer, see list above. Precautions: Please read carefully the foll

Page 6

• Do not cover the product while being charged. Do not charge the phone in a closed cabinet or drawer. The charging of the battery is a chemical pro

Page 7

• Moving the equipment rapidly between warm and cold temperatures may cause condensation (water droplets) to form on its internal and external surfa

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2.5 Software Version To view the phone’s software version: 1. Enter *#34# in idle mode mode. 2. Select Software. 2.6 Accessibility and Voice Qual

Page 9 - 1 Welcome

3 Description This section describes the DT390 cordless phone and its display information, menu structure, and tones. A picture of the phone is show

Page 10 - All rights reserved

7. Navigation key Navigation key with left, right, up and down. 8. On-hook key and power on and off Combined button; to end a call, to return to id

Page 11 - 2.1 Safety Instructions

Table 2 Accessories Desk Charger Desk PDM Charger Rack PDM Charger Carry Case Standard Clip Security (swivel) Clip Security chain Headset with microp

Page 12 - Warning!

DT390 Cordless Phone for MX-ONE™ Copyright © Copyright Aastra Telecom Sweden, 2009. All rights reserved. Disclaimer No part of this mater

Page 13

3.2 Display Information The icons and text in the display indicate functions and settings available to the user. The display gives visual feedback o

Page 14

Depending on the state and setting of your phone, different information can be shown, see the following list: • Idle phone o Normal. The display sho

Page 15 - 2.4 IPEI and IPDI Code

No access Access Indication Your phone has contact with a system, calling is not allowed. No Subscription System Indication The phone is not in c

Page 16 - 2.5 Software Version

Voice mail message Displayed in the header bar when there are voice mails. The icon remains until voice mail has been listened to. Keys locked Indi

Page 17 - 3 Description

Calls Contains call lists, call time, and call services (2). Settings Contains personal phone settings such as changing the ringer volume, selectin

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Figure 5 Calls structure Note: Call services functions are system dependent. Parameters are set up in the CPDM or WinPDM. Contact your system admi

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3.3.2 Contacts Tab An overview of the Contacts tab is presented in Figure 6. Figure 6 Contacts structure 1424_EN_LZT103087 Rev B1 2009-05-20 ©

Page 20 - 3.2 Display Information

3.3.3 Settings Tab An overview of the Connection tab is presented in Figure 7. Figure 7 Settings structure 1424_EN_LZT103087 Rev B1 2009-05-20

Page 21

3.3.4 In Call Functions from the In call menu, see overview in Figure 8, are reached during a call from the soft key More. Note: The displayed opti

Page 22 - 3.2.2 Display Icons

3.4 Tones The following different tones are sent from the exchange to your phone. 3.5 Indicators 3.5.1 Phone Indicator The following indications

Page 23 - 3.2.3 Menu Tabs

DT390 Cordless Phone for MX-ONE™ Contents 1 Welcome...

Page 24 - 3.3 Menu Structure

Table 4 Desk PDm Charger Indicator Indicator Description None Not connected to power. Green, fixed Logged on to CPDM or WinPDM. Orange, fixed N

Page 25 - Figure 5 Calls structure

4 Switching On and Off In this section, switching on and off the phone is described. Note: If the message No System is displayed you cannot make or

Page 26 - 3.3.2 Contacts Tab

5.1 Logging on To log on, do the following: 1. Press *11*. 2. Enter the Authorization Code and press *. 3. Enter your extension number, press # an

Page 27 - 3.3.3 Settings Tab

8. Press the answering button on the headset. Note: Calls can be answered at any time even during programming, or while keying in a number. When th

Page 28 - 3.3.4 In Call

6.1.5 End the call To end a call: • Press .The display shows the duration of the call. The total time of the call can also be retrieved from the cal

Page 29 - 3.5 Indicators

1. Press #21# and . Wait for the call timer to start in the display. Note: U.K., press #2#. 2. Press to finish the procedure. Note: If you want t

Page 30

7.1.1 Dialing a Number from the Call List The 25 last received, dialed and missed phone numbers are stored in the call list. If Clock and Date funct

Page 31 - 5 Free Seating

1. Press . 2. You are connected to the call via the loudspeaker and microphone. 7.3 End the call To end a call, do the following: • Press . The di

Page 32 - 6 Incoming Calls

• Callback • Activate Call Waiting • Intrusion on a busy extension Note: These functions need to be programmed via the WinPDM or CPDM. Please cont

Page 33 - 6.1.4 Rejecct a call

3. Press . The system calls the external number. Note: Only one callback can be activated on a busy external line. 7.6.2 Cancel any single Callbac

Page 34 - 6.2 Parallel Ringing

DT390 Cordless Phone for MX-ONE™ 6.1.4 Rejecct a call ... 33 6

Page 35 - 7 Outgoing Calls

4. When the called extension or the external line becomes free, it will be called automatically. Note: If Call Waiting is not programmed and shown

Page 36 - 7.1.2 Dialing from Contacts

1. Dial the common Speed Dialing number. Please refer to your phone directory. 2. Press to make the call. 7.9 Authority There are two types of aut

Page 37 - 7.3 End the call

3. Press to finish the procedure. 7.9.2 Individual authorization code If you are assigned to an individual Authorization Code (1 to 7 digits, assi

Page 38 - 7.6.1 Callback

4. Dial the digit or digits to get an external line and the external number. To change your individual Authorization Code, do the following: 1. Pres

Page 39 - 7.6.4 Activate Call Waiting

2. Select Call contact, and press Select. A name list is shown. 3. Select the a contact from the list, or search a name or number by enter charact

Page 40 - 7.8 Speed Dialing

8.3.2 Search by Name To search for a contact by name in the central phonebook, do the following: 1. Press Menu, select Contacts, and press Select.

Page 41 - 7.9 Authority

b. Mark Name, Work number, Mobile number, or Other number, and press Add. c. Enter number and press OK. d. Press Save. If From call list is chosen:

Page 42

OR • Enter the first character(s) in the name and press Search. 3. Press Delete and select Yes to delete the entry. 8.7 Write Text and Numbers This

Page 43 - 8 Contacts

Figure 9 Available characters Note: Depending on the selected menu language, other characters can be available. This means that the character order

Page 44 - (Optional)

2. is displayed. This means that the other part in an ongoing call with you will not here you. To switch the microphone back on, do the following:

Page 45 - 8.4 Add a Name and a Number

DT390 Cordless Phone for MX-ONE™ 9.8.1 Resume a Call ... 51 9.8.

Page 46

3. Do one of the following: • Enter the third party's phone number and press . OR • Press the soft key, select a contact, press Select, and t

Page 47 - 8.7 Write Text and Numbers

2. Dial the third party and press . You can dial the number, or use the phonebook or the call list to make the call. 3. Press More, select Transfe

Page 48 - 9 During Calls

9.8.2 Resume on Another Extension To resume the call on another extension: 1. Call the extension where the call was put on hold and press . 2. Pres

Page 49 - 9.5 Inquiry

Note: This feature needs to be configured in the WinPDM or CPDM by your system administrator. When having an ongoing conversation and wanting to est

Page 50 - 9.6 Transfer

10.1 Diversion from Call Services Menu All calls to your extension can be diverted to an internal or external answering position of your choice. All

Page 51 - 9.8 Put a Call on Hold

10.2 Internal Follow-me All calls to your extension are diverted to an extension of your choice (within the private network). During Follow-me, the

Page 52 - 9.10 Conference

3. Press # and . Wait for the call timer to start in the display. 4. Press to finish the procedure. 10.3.2 Cancel To cancel external follow-me, d

Page 53 - 10 Call Forwarding

2. Press the search profile digit (1-5). 3. Press # and . Wait for the call timer to start in the display. 4. Press to finish the procedure. Note:

Page 54 - 10.1.1 Cancel Diversion

Note: When another party is included in the activated profile, for example a colleague or an operator, always remember to inform about your absence.

Page 55 - 10.3 External Follow-me

• If an answering machine, a fax or other answering device is used as an early answering position, it might interrupt the searching. Disconnect the a

Page 56 - 10.4 Personal Number

DT390 Cordless Phone for MX-ONE™ 14.4 Emergency Mode ... 69 14.5 Mal

Page 57

Search order Type of phone or Answering position 1)Phone number Ring time (seconds) 1 2 3 (1) Can be, for example, Desk, Cordless, Mob

Page 58

Table 8 Profile 2 – ____________ Search order Type of phone or Answering position 1)Phone number Ring time (seconds) 1 2 3 (1) Can be,

Page 59

3 (1) Can be, for example, Desk, Cordless, Mobile, External, Voice Mail, Operator, and so on. 11 Messages When receiving a message, the indica

Page 60

11.1.3 Cancel Manual Message Waiting to Another Extension To cancel manual message waiting, do the following: 1. Press #31* and enter the extension

Page 61

• Press Call from the popup message. OR • Press and hold 1, when in idle mode. In case the following message pops up: Voice mail number not define

Page 62 - 11 Messages

12.2 Cancel To cancel absence information, do the following: 1. Press Menu, select Calls, and press Select. 2. Select Call services, and press Sel

Page 63 - 11.2 Voice Mail (optional)

2. Dial the extension number, press # and . Wait for the call timer to start in the display. Note: If the special dial tone is received, the Autho

Page 64 - 12.1 Order

13.3.1 Leaving the Group Temporarily To leave the group temporarily, do the following: 1. Press *21* and enter your own extension number. Note: U.

Page 65 - 12.2 Cancel

14 Other Useful Features In this section, other useful features with the cordless phone and MX-ONE are presented. 14.1 Account Code The Account Cod

Page 66 - 13 Group Features

14.2 General Deactivation The following features can be simultaneously cancelled: • Callback (all Callbacks are cancelled). • Internal and External

Page 67 - 13.3.2 Reentering the Group

DT390 Cordless Phone for MX-ONE™ 1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved. VII 17 Troubl

Page 68 - 14 Other Useful Features

14.5 Malicious Call Tracing If being disturbed by bothersome or malicious external incoming calls, it is possible to request number tracing from the

Page 69 - 14.4 Emergency Mode

14.6.2 With Individual Authorization Code When using an individual authorization code, do the following: 1. Call the DISA function at your office.

Page 70 - 14.5 Malicious Call Tracing

2. Select Sound & Alerts, and press Select. 3. Select Ring Signals, and press Select. Different signals for internal calls, external calls and

Page 71 - 15 Settings

2. Select Mic on boom or Mic on cable, and press Select. If the preconfigured headset profiles do not match the headset in use, or the audio perform

Page 72 - 15.1.5 Headset Settings

15.3.2 Setting Date Format To set the date, do the following: 1. Press Menu, select Settings, and press Select. 2. Select Time & Date, and pre

Page 73 - 15.3 Time and Date

Note: It is possible to answer or reject incoming calls while the keypad is locked. If configured in the WinPDM or CPDM, it is also possible to make

Page 74 - 15.4 Phone Locks

When the phone is locked, is shown in the display. Note: If configured in the WinPDM or CPDM, it is also possible to make an emergency call while

Page 75

2. Mark Owner ID, and press Select. 3. Enter a name and press Save to save the setting. 15.6 Changing Answering Method The phone can be set to ans

Page 76 - 15.5 Changing Owner ID

To remove the setting, press Change. Note: You can also set the answering behavior to automatically connect incoming call in loudspeaker, see Sectio

Page 77 - 15.6.2 Automatic Answer

15.8 Connections Your DT390 cordless phone supports GAP standard. This makes it possible to log on to any GAP compatible system with your phone. Onl

Page 79 - 15.8 Connections

5. Press Next. 6. Enter the PARK code. 7. Enter the AC code and press Next. Protection on? is displayed. 8. Select Yes, if the new system is to be

Page 80 - 15.8.2 In Charger

15.8.2.1 Redirecting Calls and Messages when Placed in Charger To divert calls or messages when the phone is placed in the charger, do the following

Page 81 - 16 Installation

16.2 Replacing the Battery If the standby time for the cordless phone becomes too low, replace the battery with a new one. Contact your system admin

Page 82 - 16.3 Desk Charger

16.4 Desk PDM Charger The Desk PDM charger is used for charging, but can also be used for software download, and synchronizing of parameters. The ch

Page 83 - 16.6 Headset

16.7 Belt Clip With the clip on the back of the phone you can fasten the phone to a belt or similar. To attach or remove the clip: spread the clip s

Page 84 - 16.8 WinPDM and CPDM

WinPDM is used together with the Desk PDM charger. The Desk PDM charger is connected to the PC with WinPDM software through the network or USB connec

Page 85

17 Troubleshooting This section contains information on how to solve common operational problems, see Table 12, and warnings, see Table 13, you may

Page 86 - 17 Troubleshooting

No system The phone beeps once a minute (during max 30 minutes) with a low tone followed by a high tone (if enabled, the vibrator also follows the b

Page 87

18 Glossary AC Authentication code. Abbreviated number Short number. Initiating a call to a preprogrammed number by dialing a code or pressing a k

Page 88 - 18 Glossary

IP call Internal call sent through an internal data network (LAN or WAN). IPEI International Portable part Equipment Identity, unique identity ass

Page 89

1 Welcome Welcome to the user guide for the DT390 cordless phone. This guide describes the available features of the phone when it is connected to

Page 90 - 19 Telephony Function Codes

19 Telephony Function Codes This section describes the country specific function codes used in MX-ONE that are relevant for the DT390 cordless phone

Page 91

1424_EN_LZT103087 Rev B1 2009-05-20 © Copyright Aastra Telecom Sweden, 2009. All rights reserved. 91 Ordering or Cancellation of Interception Mes

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