Aastra 4187 Plus for BusinessPhone User Guide EN User Manual

Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the

DescriptionBusinessPhone – Dialog 4187 Plus1014 Headset keySee section “Headset” on page 88. 15 R-keyTo make an inquiry, to transfer a call or to esta

IndexBusinessPhone – Dialog 4187 Plus100Call Timer 34Call Waiting 32Conference 31From handset to handsfree 28From handsfree to handset 28Group Listeni

101BusinessPhone – Dialog 4187 PlusIndexDirect Inward System Access (DISA) 62Doorphone 60DTMF Tones 65IP Calls 64Networking 64Tandem Configuration 63O

NotesBusinessPhone – Dialog 4187 Plus102Notes

103BusinessPhone – Dialog 4187 PlusNotes

Subject to alteration without prior notice.For questions regarding the product,please contact your Aastra Certified Sales Partner.Also visit us on www

11BusinessPhone – Dialog 4187 PlusDescriptionDisplay InformationThe display gives you visual feedback on all actions that you perform. When your phone

DescriptionBusinessPhone – Dialog 4187 Plus12Tones & SignalsTones are audible in the handset.Ringing signals are emitted from the phone.Note: The

13BusinessPhone – Dialog 4187 PlusSafety InstructionsSafety InstructionsWhen using your telephone equipment, basic safety precautions should always be

Incoming CallsBusinessPhone – Dialog 4187 Plus14Incoming CallsA ringing signal indicates an incoming internal or external call.Answer Callsu Lift the

15BusinessPhone – Dialog 4187 PlusIncoming CallsTo another extension (Call pick-up)You can answer a call to another extension from any phone in your o

Outgoing CallsBusinessPhone – Dialog 4187 Plus16Outgoing CallsMake CallsTo make internal and external calls:u Lift the handset:z Dial either a directo

17BusinessPhone – Dialog 4187 PlusOutgoing CallsHandsfreeYou can also make calls handsfree. Press without lifting the handset.z Dial the number.You a

Outgoing CallsBusinessPhone – Dialog 4187 Plus18Call ListThe Call List includes a complete history of recently made calls. Itoffers access to previous

19BusinessPhone – Dialog 4187 PlusOutgoing CallsExample 1: Incoming callExample 2: Outgoing callNote: Repeated outgoing calls to the same number are o

BusinessPhone – Dialog 4187 Plus2EN/LZTBS 180 301 R2A © Aastra Telecom Sweden AB 2008. All rights reserved.

Outgoing CallsBusinessPhone – Dialog 4187 Plus20u Lift the handset to call the entryThe number is shown in the display while dialling and during the c

21BusinessPhone – Dialog 4187 PlusOutgoing CallsPhonebookYour phone is equipped with a Phonebook where you can store up to 50 entries (names and numbe

Outgoing CallsBusinessPhone – Dialog 4187 Plus22Automatic CallbackYou call an extension and receive busy tone or get no answer. Automatic Callback can

23BusinessPhone – Dialog 4187 PlusOutgoing CallsBusy ExtensionYou call an extension and receive busy tone.Camp-onYou can notify a busy extension of yo

Outgoing CallsBusinessPhone – Dialog 4187 Plus24Abbreviated NumbersBy using Abbreviated Numbers, you can make calls simply by pressing a few keys. Fre

25BusinessPhone – Dialog 4187 PlusOutgoing CallsProgram Individual Abbreviated NumbersTo program external numbers on the digit keys 0 to 9.u Lift the

Outgoing CallsBusinessPhone – Dialog 4187 Plus26Dial-by-NameIf you frequently use certain functions or call certain numbers, you may program them on t

27BusinessPhone – Dialog 4187 PlusDuring CallsDuring CallsThe BusinessPhone Communication Platform allows you to handle calls in many different ways.

During CallsBusinessPhone – Dialog 4187 Plus28Handsfree SpeakingFrom handset to handsfreeYou have an ongoing conversation via the handset. Press to s

29BusinessPhone – Dialog 4187 PlusDuring CallsInquiryDuring an ongoing conversation you want to make an inquiry to an internal or external party.¸ Pre

3BusinessPhone – Dialog 4187 PlusTable of ContentsTable of ContentspageWelcome ... 4Description

During CallsBusinessPhone – Dialog 4187 Plus30TransferYou have an ongoing internal or external conversation and you want to transfer the ongoing call.

31BusinessPhone – Dialog 4187 PlusDuring CallsConferenceYou have an ongoing conversation and you want to establish a telephone conference.¸ Press.z Ca

During CallsBusinessPhone – Dialog 4187 Plus32Call WaitingIf you hear the Call Waiting tone during an ongoing conversation, another person is trying t

33BusinessPhone – Dialog 4187 PlusDuring CallsSend MessageTo send a message to an extension when you receive busy tone or get no answer.Callback messa

During CallsBusinessPhone – Dialog 4187 Plus34Call TimerYour phone displays the duration of incoming and outgoing calls. For turning the Call Timer on

35BusinessPhone – Dialog 4187 PlusCall ForwardingCall ForwardingWhen you are not available to take calls or decide to answer your calls on another ext

Call ForwardingBusinessPhone – Dialog 4187 Plus36Fixed DiversionThis function directs your calls to a pre-programmed answering position (e.g. mailbox

37BusinessPhone – Dialog 4187 PlusCall ForwardingIndividual DiversionThis feature allows you to divert your calls to internal and external positions,

Call ForwardingBusinessPhone – Dialog 4187 Plus38Program and activate a new External Diversion addressTo set a new Individual External Diversion addre

39BusinessPhone – Dialog 4187 PlusCall ForwardingRe-activate External DiversionDivert your calls to an external diversion address.u Lift the handset.*

WelcomeBusinessPhone – Dialog 4187 Plus4WelcomeWelcome to the User Guide for the Dialog 4187 Plus in the BusinessPhone Communication Platform from Aas

Call ForwardingBusinessPhone – Dialog 4187 Plus40Cancel Follow-meFollow-me and Individual Diversion can also be cancelled from the answering position.

41BusinessPhone – Dialog 4187 PlusAbsence InformationAbsence InformationIf you are not in the office for a certain period of time (e.g. meeting, vacat

Absence InformationBusinessPhone – Dialog 4187 Plus42Enter InformationTo store text or voice information.u Lift the handset.*23* Dial to enter the inf

43BusinessPhone – Dialog 4187 PlusAbsence InformationPre-defined text example: Vacation, back June 27 u Lift the handset.*23* Dial.5 Enter Info Code.0

Absence InformationBusinessPhone – Dialog 4187 Plus44Change InformationSave informationu Lift the handset.*23*# Dial to deactivate and save for later

45BusinessPhone – Dialog 4187 PlusMailbox SystemMailbox SystemWhile you are away from the office, callers can leave messages in your mailbox. You are

Mailbox SystemBusinessPhone – Dialog 4187 Plus46Note: For daily use, it is recommended to ask your system administrator to define the mailbox system a

47BusinessPhone – Dialog 4187 PlusMailbox SystemAccess the MailboxThe following mailbox functions can be accessed from your own extension, any other i

Mailbox SystemBusinessPhone – Dialog 4187 Plus48Listen to your MessagesA received message is indicated by a flashing Message Waiting lamp and a specia

49BusinessPhone – Dialog 4187 PlusMailbox SystemForward a voice messageA copy of your received voice messages (in the individual mailbox) can be forwa

5BusinessPhone – Dialog 4187 PlusWelcomeCopyrightAll rights reserved. No parts of this publication may be reproduced, stored in retrieval systems, or

Mailbox SystemBusinessPhone – Dialog 4187 Plus50Send Messages via your MailboxWith this function, the mailbox system allows you to record and send mes

51BusinessPhone – Dialog 4187 PlusMailbox SystemNote: If you do not acknowledge the notification within the pre-programmed time, the connection is can

Mailbox SystemBusinessPhone – Dialog 4187 Plus52Change PasswordChange the password via your mailboxAccess the mailbox.(See chapter “Access the Mailbox

53BusinessPhone – Dialog 4187 PlusMailbox SystemDictaphone FunctionIf you want to record and retrieve personal voice messages, you can use the Dictaph

Group FeaturesBusinessPhone – Dialog 4187 Plus54Group FeaturesWhen you are working together in a team, the following Group Features can be very useful

55BusinessPhone – Dialog 4187 PlusGroup FeaturesLog inBefore you can answer group hunting calls, you must log in.To log in to one specific hunt group:

Group FeaturesBusinessPhone – Dialog 4187 Plus56To log out from all hunt groups:u#28* Lift the handset and dial.*# Press.Verification tone.d Replace t

57BusinessPhone – Dialog 4187 PlusOther Useful FeaturesOther Useful FeaturesBy using these features your productivity will be increased, e.g. you can

Other Useful FeaturesBusinessPhone – Dialog 4187 Plus58Check alarm statusIn idle state:¹ Press.The display shows the date and time for the current ala

59BusinessPhone – Dialog 4187 PlusOther Useful FeaturesProgram an alarmIn idle state:² Press.¹ Press.The display shows the current alarm setting, for

WelcomeBusinessPhone – Dialog 4187 Plus6Important User InformationSafety instructionsRead these safety instructions before use!Note: When using your t

Other Useful FeaturesBusinessPhone – Dialog 4187 Plus60Cancel an alarm settingIn idle state:¹ Press.® Press.Your phone will automatically return to id

61BusinessPhone – Dialog 4187 PlusOther Useful FeaturesAccount NumberAn Account Number can be entered to debit telephone costs to different accounts.

Other Useful FeaturesBusinessPhone – Dialog 4187 Plus62Direct Inward System Access (DISA)If you are working externally and you have the need to make b

63BusinessPhone – Dialog 4187 PlusOther Useful FeaturesTandem ConfigurationThe Tandem configuration is a unit, consisting of two telephones using the

Other Useful FeaturesBusinessPhone – Dialog 4187 Plus64Transferring a call between members of a Tandem unit¸z Press and dial your own directory number

65BusinessPhone – Dialog 4187 PlusOther Useful FeaturesDTMF TonesThe DTMF function – also known as Suffix Dialling – is used to control answering mach

SecurityBusinessPhone – Dialog 4187 Plus66SecurityYou can use your four-digit password for blocking your phone from unauthorized use, for making exter

67BusinessPhone – Dialog 4187 PlusSecurityBypass Blocked ExtensionIn order to make a call, you can temporarily bypass a blocked extension.Bypass own e

Least Cost RoutingBusinessPhone – Dialog 4187 Plus68Least Cost RoutingLeast Cost Routing (LCR) automatically selects the cheapest way to establish the

69BusinessPhone – Dialog 4187 PlusSettingsSettingsThe Dialog 4187 Plus is equipped with several options for settings such as a personal volume and rin

7BusinessPhone – Dialog 4187 PlusWelcome• Do not insert any object into equipment slots that is not part of the product or auxiliary product.• Do not

SettingsBusinessPhone – Dialog 4187 Plus70Handset, Loudspeaker and Headset VolumeUse the volume keys. The volume controls affect the handset, the head

71BusinessPhone – Dialog 4187 PlusSettingsu Lift the handset.¯ or · Select A (AUTO), L (LOW), M (MEDIUM) or H (HIGH).After selecting, the phone rings

SettingsBusinessPhone – Dialog 4187 Plus72Date and TimeYour telephone has a built-in clock, which is displayed when the handset is on-hook (idle phone

73BusinessPhone – Dialog 4187 PlusSettingsSet date and time² Press.¯ or · Press to navigate to the CLOCK menu.´² Press to enter the menu.The display s

SettingsBusinessPhone – Dialog 4187 Plus74Telephone IDYou can program your phone with your extension number and/or your name. This information is call

75BusinessPhone – Dialog 4187 PlusSettingsNumber of Dial-by-Name KeysYour phone can store 10 or 20 numbers on the programmable keys. If you set up you

SettingsBusinessPhone – Dialog 4187 Plus76Program Dial-by-Name KeysTo program a directory number on the programmable keys.Note: To store a number on t

77BusinessPhone – Dialog 4187 PlusSettingsChecking stored numbersTo display a programmed directory number.² Press.î Press the desired programmable key

SettingsBusinessPhone – Dialog 4187 Plus78Flash TimeSome systems require a different flash time for the R-key. You can set a flash time (timed break)

79BusinessPhone – Dialog 4187 PlusSettingsEnable/Disable the Call Duration TimerYou can turn the Call Duration Timer in the display on or off. ² Press

DescriptionBusinessPhone – Dialog 4187 Plus8Description(bottom side)22 18 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 19 20 21 1 17

SettingsBusinessPhone – Dialog 4187 Plus80Headset PresetThis function will automatically connect Dial-by-Name calls to the headset without pressing th

81BusinessPhone – Dialog 4187 PlusSettingsHeadset RingingNote: To use this function, an optional headset must be connected to your phone.If this funct

SettingsBusinessPhone – Dialog 4187 Plus82Message Waiting IndicationYour incoming messages can be indicated by a rapidly flashing Message key. There i

83BusinessPhone – Dialog 4187 PlusSettingsPhonebookAdd a name or a numberIn idle mode:² Press.± Press.The display shows:´² Press.The display is cleare

SettingsBusinessPhone – Dialog 4187 Plus84Change a name or a numberIn idle mode:² Press.± Press.· Press one time.The display shows:Note: You can toggl

85BusinessPhone – Dialog 4187 PlusSettingsDelete a name or a numberIn idle mode:² Press.± Press.· Press one time.The display shows:Note: You can toggl

SettingsBusinessPhone – Dialog 4187 Plus86Write TextUse the keypad for writing text, programming a new Phonebook entry or for searching for an entry.W

87BusinessPhone – Dialog 4187 PlusSettingsSpecial charactersSee the table below on how to find a special character.Example for special characters:8 To

AccessoriesBusinessPhone – Dialog 4187 Plus88AccessoriesThis chapter describes optional features that can be used together with your BusinessPhone tel

89BusinessPhone – Dialog 4187 PlusAccessoriesDuring calls:From headset to handsetu Lift the handset.From handset to headsetÍ Press the Headset key.d R

9BusinessPhone – Dialog 4187 PlusDescription1Display2x24 characters. See section “Display Information” on page 11.2AlarmTo set or view an alarm. See s

Useful HintsBusinessPhone – Dialog 4187 Plus90Useful HintsConnections between External LinesWith your BusinessPhone, you can establish an external cal

91BusinessPhone – Dialog 4187 PlusInstallationInstallationInstall CablesYou can put the cable to the handset in the notch underneath the telephone. Th

InstallationBusinessPhone – Dialog 4187 Plus92Install Stands and Adapt TelephonePosition high Position lowPress to fasten stand Release to remove stan

93BusinessPhone – Dialog 4187 PlusInstallationInstall CardUse the Designation Card Manager to make and print your own designation cards. The Designati

InstallationBusinessPhone – Dialog 4187 Plus943 Use a screwdriver to remove the two plastic covers.4 Drill wall holes according to measure.5 Mount scr

95BusinessPhone – Dialog 4187 PlusInstallationPlacing the Telephone• Do not place your telephone on sensitive surfaces. Use a non-slippery pad to prot

TroubleshootingBusinessPhone – Dialog 4187 Plus96TroubleshootingThis section contains information on how to solve common operational problems. Go thro

97BusinessPhone – Dialog 4187 PlusGlossaryGlossaryAbbreviated Number DiallingInitiating a call to a pre-programmed number by dialling a code or pressi

GlossaryBusinessPhone – Dialog 4187 Plus98InformationInternal callers are informed about absence and time of return. External callers are diverted to

99BusinessPhone – Dialog 4187 PlusIndexIndexAAbbreviated Numbers 24Absence Information 41Change 44Enter 42Erase 44Save 44Voice information 43Access th