Aastra 470 User's Guide download pdf (Page 100)

Operator console

100 eud-1282/1.0 – R1.0 – 12.2010

Information on the operator console

The operator console is your company's phone nerve centre. Incoming external

calls as well as internal calls are routed to this phone via several physical lines.

Thus, several calls can arrive simultaneously. The calls are placed on the Line

keys and usually processed in the sequence in which they arrived.

Once your system administrator has configured the first Line key on your

Aastra M535 your phone acts as an operator console. You can then configure fur-

ther line keys at any time. Use your Aastra 5380/5380ip as normal phone and the

Aastra M535 as operator console with its specific features.

Aastra M535

The Aastra M535 contains all information of your operator console. A Line key is

stored on level 1 but all 3 levels are used as information display. Use the shift key to

scroll through the levels to display all call information. Keys that are not used as oper-

ator console Line keys can be configured on all 3 levels in the usual way.

Operator console Line keys

External and internal calls are stored dynamically on the Line keys (see chapter

"Queue", page 101). Line keys have the following functions:

• to pick up external and internal calls and put them through,

• to make external calls,

• to switch exchange lines.

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Aastra 470 User's Guide Page 100