Aastra Dialog 4223 Professiona User's Guide

Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the

DescriptionBusinessPhone — Dialog 4223 Professional / Dialog 3213101Display3x40 characters. See section “Display info” on page 14.2 Menu Function key

SettingsBusinessPhone — Dialog 4223 Professional / Dialog 3213100SettingsIf you require frequent use of certain functions, you may program them on the

101BusinessPhone — Dialog 4223 Professional / Dialog 3213SettingsProgram a functionHow to program a function on key A.Note: Some functions can also be

SettingsBusinessPhone — Dialog 4223 Professional / Dialog 3213102Select ringing characterz Select ringing character (0 — 4).See section “Function code

103BusinessPhone — Dialog 4223 Professional / Dialog 3213SettingsFunction codes and required dataNote: Accessible functions depend on the programming

SettingsBusinessPhone — Dialog 4223 Professional / Dialog 3213104Alternative programming for Automatic Callback, Camp-on, IntrusionThe associated numb

105BusinessPhone — Dialog 4223 Professional / Dialog 3213SettingsHandset and loudspeaker volumeUse the volume keys. You can set different volume level

SettingsBusinessPhone — Dialog 4223 Professional / Dialog 3213106Ringing signalBy programming, you can adjust ringing type (2 types), ringing volume (

107BusinessPhone — Dialog 4223 Professional / Dialog 3213SettingsRinging charactercharacter Press (see display).You will hear the selected character.n

SettingsBusinessPhone — Dialog 4223 Professional / Dialog 3213108Programming mode2nd Ô Press to enter Programming mode.Select the call type you want t

109BusinessPhone — Dialog 4223 Professional / Dialog 3213SettingsInsert a pause:* Press to insert a short pause.Hold the key to get a long pause.Chang

11BusinessPhone — Dialog 4223 Professional / Dialog 3213Description12 MuteTo switch the microphone on or off. See section “During Calls” on page 35.13

SettingsBusinessPhone — Dialog 4223 Professional / Dialog 3213110Display contrastYou can adjust the contrast for the display. í*5 Press and hold simul

111BusinessPhone — Dialog 4223 Professional / Dialog 3213AccessoriesAccessoriesThis chapter describes optional features that can be used together with

AccessoriesBusinessPhone — Dialog 4223 Professional / Dialog 3213112Option unitDialog 4223 ProfessionalThe Option unit DBY 420 01/1 is an optional acc

113BusinessPhone — Dialog 4223 Professional / Dialog 3213AccessoriesDialog 3213The Option unit DBY 410 02 is an optional accessory, to be installed on

AccessoriesBusinessPhone — Dialog 4223 Professional / Dialog 3213114Headset - Dialog 4223 ProfessionalHow to install the headset, see section “Install

115BusinessPhone — Dialog 4223 Professional / Dialog 3213AccessoriesHeadset with Group Listening Press to toggle between headset with or without Grou

AccessoriesBusinessPhone — Dialog 4223 Professional / Dialog 3213116Headset - Dialog 3213The following Headset functions are available.Note: To use th

117BusinessPhone — Dialog 4223 Professional / Dialog 3213AccessoriesHeadset with Group Listenings Press to toggle between headset with or without Grou

Useful HintsBusinessPhone — Dialog 4223 Professional / Dialog 3213118Useful HintsConnections between external linesWith your BusinessPhone PBX, you ca

119BusinessPhone — Dialog 4223 Professional / Dialog 3213InstallationInstallationDialog 4223 ProfessionalInstall cablesYou can put the cable to the ha

DescriptionBusinessPhone — Dialog 4223 Professional / Dialog 321312Phone keys Dialog 4223 / Dialog 3213This table gives you an overview of the differe

InstallationBusinessPhone — Dialog 4223 Professional / Dialog 3213120Install stands and adapt telephonePosition high Position lowTiltable displayAdjus

121BusinessPhone — Dialog 4223 Professional / Dialog 3213InstallationInstall key panels1 Remove the small plastic plate, marked DSS, i.e. with a screw

InstallationBusinessPhone — Dialog 4223 Professional / Dialog 3213122Stand positioning (1-4 key panels)Install cardUse the Designation Card Manager to

123BusinessPhone — Dialog 4223 Professional / Dialog 3213InstallationInstall pullout leaf1 Remove the protective film from the guiding rails.2 Attach

InstallationBusinessPhone — Dialog 4223 Professional / Dialog 3213124Wall mounting handset hookThe phone can be wall mounted without using a special c

125BusinessPhone — Dialog 4223 Professional / Dialog 3213InstallationInstall cardUse the Designation Card Manager to make and print your own designati

InstallationBusinessPhone — Dialog 4223 Professional / Dialog 3213126Dialog 3213 ExecutiveInstall cables1Cable to handset 2 Cable to exchange 3 Space

127BusinessPhone — Dialog 4223 Professional / Dialog 3213InstallationWall mounting handset hookWhen mounting on a wall, you have to pull out and turn

InstallationBusinessPhone — Dialog 4223 Professional / Dialog 3213128Install key panel1 Connect cable 2 Attach key panel unit 3 Secure with screws 4In

129BusinessPhone — Dialog 4223 Professional / Dialog 3213InstallationPlacing the telephone• Do not place your telephone on sensitive surfaces. Use a n

13BusinessPhone — Dialog 4223 Professional / Dialog 3213DescriptionLamp indicationsThe key lamps on your telephone indicate with different signals the

GlossaryBusinessPhone — Dialog 4223 Professional / Dialog 3213130GlossaryAbbreviated Number DiallingInitiating a call to a pre-programmed number by di

131BusinessPhone — Dialog 4223 Professional / Dialog 3213GlossaryExtensionAll telephones connected to the PBX have a unique internal number (up to 8 d

GlossaryBusinessPhone — Dialog 4223 Professional / Dialog 3213132Third partyA third connection (person), which can be included in an ongoing two perso

133BusinessPhone — Dialog 4223 Professional / Dialog 3213IndexIndexAAbbreviated Numbers 27Common 28Individual 29Absence Information 57Change 60Diversi

IndexBusinessPhone — Dialog 4223 Professional / Dialog 3213134Conference 38Handsfree 35Inquiry 36Loudspeaker 35Mute 36Park call 39Refer Back 37Transfe

135BusinessPhone — Dialog 4223 Professional / Dialog 3213IndexNumber Identification 85Number Secrecy 89KKey panel 111Key system 80LLamp indications 13

IndexBusinessPhone — Dialog 4223 Professional / Dialog 3213136SSave and redial incoming calls 20Save external number 22Security 77Send Message 71Setti

137BusinessPhone — Dialog 4223 Professional / Dialog 3213

Ericsson Enterprise ABSubject to alteration without prior notice.please contact your Aastra Certified Sales Partner.Also visit us on www.aastra.com© A

DescriptionBusinessPhone — Dialog 4223 Professional / Dialog 321314Display infoThe display assists your actions on the phone with step-by-step instruc

15BusinessPhone — Dialog 4223 Professional / Dialog 3213DescriptionThe provisioning of external calling numbers is network dependent. If it is not pro

DescriptionBusinessPhone — Dialog 4223 Professional / Dialog 321316Tone sTones are audible in the handset.Dial tone(System ready to accept digits)Spec

17BusinessPhone — Dialog 4223 Professional / Dialog 3213DescriptionSignalsRinging signals are emitted from the phone.Note: The tones and ringing signa

Incoming CallsBusinessPhone — Dialog 4223 Professional / Dialog 321318Incoming CallsInternal callsA ringing signal and a flashing lamp indicate an inc

19BusinessPhone — Dialog 4223 Professional / Dialog 3213Incoming CallsTo a nother extension (Call pick-up)You can answer a call to another extension f

BusinessPhone — Dialog 4223 Professional / Dialog 32132EN/LZTBS 170 322 R2B© Aastra Telecom Sweden AB 2010. All rights reserved.

Incoming CallsBusinessPhone — Dialog 4223 Professional / Dialog 321320Silent RingingThis function is useful if you do not want to be disturbed by the

21BusinessPhone — Dialog 4223 Professional / Dialog 3213Outgoing CallsOutgoing CallsSometimes you make a call but the person is not available. These f

Outgoing CallsBusinessPhone — Dialog 4223 Professional / Dialog 321322Last External Number RedialWhen you initiate an external call the system automat

23BusinessPhone — Dialog 4223 Professional / Dialog 3213Outgoing CallsAutomatic CallbackYou call an extension and receive busy tone or get no answer.c

Outgoing CallsBusinessPhone — Dialog 4223 Professional / Dialog 321324Automatic RedialIf you call an external number and receive busy tone or get no a

25BusinessPhone — Dialog 4223 Professional / Dialog 3213Outgoing CallsNotes:It is not possible to do a new request on a key holding an already activat

Outgoing CallsBusinessPhone — Dialog 4223 Professional / Dialog 321326Busy extensionYou call an extension and receive busy tone.Camp-onYou can notify

27BusinessPhone — Dialog 4223 Professional / Dialog 3213Outgoing CallsDiverted extensionBypass Call Forwarding makes it possible to call a specific ex

Outgoing CallsBusinessPhone — Dialog 4223 Professional / Dialog 321328Option 2 - Via the keypadIf you are using the Dialog 4223 Professional without a

29BusinessPhone — Dialog 4223 Professional / Dialog 3213Outgoing CallsIndividual Abbreviated Numbers via a programmable keyYou can program and activat

3BusinessPhone — Dialog 4223 Professional / Dialog 3213Table of Con tentsTable of ContentspageWelcome ...

Outgoing CallsBusinessPhone — Dialog 4223 Professional / Dialog 321330Or:*z# Enter a dial code (maximum 4 digits).store Press to store the number or t

31BusinessPhone — Dialog 4223 Professional / Dialog 3213Outgoing CallsNote: Which digit to press for external line access depends on the configuration

Outgoing CallsBusinessPhone — Dialog 4223 Professional / Dialog 321332change Press (see display).Note: If programmed names already exist, press backwa

33BusinessPhone — Dialog 4223 Professional / Dialog 3213System PhonebookSystem PhonebookThe System Phonebook covers internal directory numbers as well

System PhonebookBusinessPhone — Dialog 4223 Professional / Dialog 321334Make a Call¿ Enter the first letter(s) of the name.Note: How to write text is

35BusinessPhone — Dialog 4223 Professional / Dialog 3213During CallsDuring CallsThe BusinessPhone Communication Platform allows you to handle calls in

During CallsBusinessPhone — Dialog 4223 Professional / Dialog 321336From handsfree to handsetYou have an ongoing handsfree conversation.u Lift the han

37BusinessPhone — Dialog 4223 Professional / Dialog 3213During CallsRefer BackYou have an ongoing conversation on e.g. Line 2 and want to refer back t

During CallsBusinessPhone — Dialog 4223 Professional / Dialog 321338CallbackYou are called back, if you have transferred an external call and the othe

39BusinessPhone — Dialog 4223 Professional / Dialog 3213During CallsRepeat the procedure to include other persons into the Conference.In this way, you

WelcomeBusinessPhone — Dialog 4223 Professional / Dialog 32134WelcomeWelcome to the User Guide for the Dialog 4223 Professional /Dialog 3213 in the Bu

Call ListBusinessPhone — Dialog 4223 Professional / Dialog 321340Call ListThe Call List includes a complete history of recently made calls. It offers

41BusinessPhone — Dialog 4223 Professional / Dialog 3213Call ListRetrieve callsTo see the first entry in the Call List:list Press (see display).The di

Call ListBusinessPhone — Dialog 4223 Professional / Dialog 321342Show date, time and call attempts for the selected callWhen you are retrieving calls

43BusinessPhone — Dialog 4223 Professional / Dialog 3213Call MeteringCall MeteringWhen the BusinessPhone Communication Platform is provided with meter

Call MeteringBusinessPhone — Dialog 4223 Professional / Dialog 321344Cost of the last callAfter finishing an outgoing external call, you have the poss

45BusinessPhone — Dialog 4223 Professional / Dialog 3213Call Meteringì In case of a typing error, press the Volume Down key to delete the latest enter

Call MeteringBusinessPhone — Dialog 4223 Professional / Dialog 321346display Press to show the counter on the display (see display).In this menu you h

47BusinessPhone — Dialog 4223 Professional / Dialog 3213Call MeteringPrintoutThe printout covers the following information:Example:Call Metering Infor

Call MeteringBusinessPhone — Dialog 4223 Professional / Dialog 321348Printout contentsDate: Shows the date of the printout.Time: Shows the time of the

49BusinessPhone — Dialog 4223 Professional / Dialog 3213Call MeteringIntegrated System CheckTo avoid a loss of the counter values during re-configurat

5BusinessPhone — Dialog 4223 Professional / Dialog 3213WelcomeCopyrightAll rights reserved. No parts of this publication may be reproduced, stored in

Call ForwardingBusinessPhone — Dialog 4223 Professional / Dialog 321350Call ForwardingWhen you are not available to take calls or decide to answer you

51BusinessPhone — Dialog 4223 Professional / Dialog 3213Call ForwardingFixed DiversionThis function directs your calls to a pre-programmed answering p

Call ForwardingBusinessPhone — Dialog 4223 Professional / Dialog 321352Program Fixed Diversion addressIf you need to program a new diversion address:p

53BusinessPhone — Dialog 4223 Professional / Dialog 3213Call ForwardingIndividual DiversionThis feature gives you the possibility to divert your calls

Call ForwardingBusinessPhone — Dialog 4223 Professional / Dialog 321354Program and activate a new External Diversion addressTo set a new Individual Ex

55BusinessPhone — Dialog 4223 Professional / Dialog 3213Call ForwardingRe-activate External DiversionDivert your calls to an external position.*22*# D

Call ForwardingBusinessPhone — Dialog 4223 Professional / Dialog 321356Follow-meIf you are in another room, you can still answer your calls by forward

57BusinessPhone — Dialog 4223 Professional / Dialog 3213Absence InformationAbsence InformationIf you are not in the office for a certain period of tim

Absence InformationBusinessPhone — Dialog 4223 Professional / Dialog 321358Enter informationTo store Text or Voice information.2nd Ô Press.Info Ô Pres

59BusinessPhone — Dialog 4223 Professional / Dialog 3213Absence Informationactivate Press (see display).The programmed Absence Information will be sho

DescriptionBusinessPhone — Dialog 4223 Professional / Dialog 32136DescriptionDialog 4223 Professional1234567891011121314151616161718

Absence InformationBusinessPhone — Dialog 4223 Professional / Dialog 321360Change information2nd Ô Press.Info Ô Press.Eraseerase Press (see display).a

61BusinessPhone — Dialog 4223 Professional / Dialog 3213Absence InformationReceive info for diverted callsA colleague, Andersen, has programmed divers

MessagesBusinessPhone — Dialog 4223 Professional / Dialog 321362MessagesBy using the Message system you can send, receive, forward and store different

63BusinessPhone — Dialog 4223 Professional / Dialog 3213MessagesIndividual Mailbox systemCallers are able to leave messages in your Individual Mailbox

MessagesBusinessPhone — Dialog 4223 Professional / Dialog 321364greeting Press (see display).diversion Select type of diversion and use the menu keys

65BusinessPhone — Dialog 4223 Professional / Dialog 3213Messagesz Enter the number to the Mailbox system.During the procedure you will be asked for yo

MessagesBusinessPhone — Dialog 4223 Professional / Dialog 321366Note: If you do not acknowledge the Notification within the pre-programmed time, the c

67BusinessPhone — Dialog 4223 Professional / Dialog 3213MessagesOr:immediate Press if you want immediate Notification (see display).save Press to save

MessagesBusinessPhone — Dialog 4223 Professional / Dialog 321368MessageÖÔ Press to view the Mailbox.If the Mailbox contains heard messages only, the l

69BusinessPhone — Dialog 4223 Professional / Dialog 3213MessagesForward a Voice messageYour received Voice messages (in the Individual or Common Mailb

7BusinessPhone — Dialog 4223 Professional / Dialog 3213Description1Display3x40 characters. See section “Display info” on page 14.2 Menu Function keys

MessagesBusinessPhone — Dialog 4223 Professional / Dialog 321370Common Mailbox systemIf you divert your telephone to a Common Mailbox, the callers are

71BusinessPhone — Dialog 4223 Professional / Dialog 3213MessagesRetrieve messages - externallyTo retrieve your messages from an external position:z En

MessagesBusinessPhone — Dialog 4223 Professional / Dialog 321372During an unanswered callWhen you call an extension and receive busy tone or get no an

73BusinessPhone — Dialog 4223 Professional / Dialog 3213MessagesCheck sent messagesYou can check messages that you have sent, for instance if you want

MessagesBusinessPhone — Dialog 4223 Professional / Dialog 321374Returned messagesMessages that have been left unanswered for a long period are sent ba

75BusinessPhone — Dialog 4223 Professional / Dialog 3213MessagesDictaphone functionIf you want to record and retrieve personal Voice messages you can

MessagesBusinessPhone — Dialog 4223 Professional / Dialog 321376Conversation RecordingThe Conversation Recording function makes it possible to store t

77BusinessPhone — Dialog 4223 Professional / Dialog 3213SecuritySecurityYou can use your four-digit Password for blocking your phone from unauthorized

SecurityBusinessPhone — Dialog 4223 Professional / Dialog 321378Bypass blocked extensionIn order to make a call, you can temporarily bypass a blocked

79BusinessPhone — Dialog 4223 Professional / Dialog 3213SecurityBlock extension*72# Enter to block your extension.Verification tone.í Press to finish

DescriptionBusinessPhone — Dialog 4223 Professional / Dialog 3213812 HeadsetSee section “Headset - Dialog 4223 Professional” on page 114.13 Volume con

Group FeaturesBusinessPhone — Dialog 4223 Professional / Dialog 321380Group FeaturesWhen you are working together in a team the following group featur

81BusinessPhone — Dialog 4223 Professional / Dialog 3213Group FeaturesSupervision/Telephone AttendanceA Function key can also be programmed for Superv

Group FeaturesBusinessPhone — Dialog 4223 Professional / Dialog 321382Loudspeaker PagingYou can page all extensions in a group and give a Voice messag

83BusinessPhone — Dialog 4223 Professional / Dialog 3213Group FeaturesGroup HuntingYour telephone can be included in one or several hunt groups. In a

Group FeaturesBusinessPhone — Dialog 4223 Professional / Dialog 321384Answer callsAs system default the hunt group number is shown in the display. If

85BusinessPhone — Dialog 4223 Professional / Dialog 3213ISDN FacilitiesISDN FacilitiesThis chapter is only relevant when your system is connected to a

ISDN FacilitiesBusinessPhone — Dialog 4223 Professional / Dialog 321386Answer an incoming call from an ISDN-lineA ringing signal and a flashing lamp i

87BusinessPhone — Dialog 4223 Professional / Dialog 3213ISDN FacilitiesMake an external call on an ISDN-lineEstablish an external call in the normal w

ISDN FacilitiesBusinessPhone — Dialog 4223 Professional / Dialog 321388Malicious Call IdentificationIf you are disturbed by malicious external incomin

89BusinessPhone — Dialog 4223 Professional / Dialog 3213ISDN FacilitiesNumber SecrecyBy pressing a pre-programmed Number Secrecy key you can choose no

9BusinessPhone — Dialog 4223 Professional / Dialog 3213DescriptionDialog 3213 Executive12345678910111213 141516 16181755

Other Useful FeaturesBusinessPhone — Dialog 4223 Professional / Dialog 321390Other Useful FeaturesBy using these features your productivity will be in

91BusinessPhone — Dialog 4223 Professional / Dialog 3213Other Useful FeaturesTo deactivate the Tandem configurationSecondary on/off ÕÔ Press (pre-prog

Other Useful FeaturesBusinessPhone — Dialog 4223 Professional / Dialog 321392activate Press to activate (see display).í Press to finish programming.Wh

93BusinessPhone — Dialog 4223 Professional / Dialog 3213Other Useful FeaturesOpening of the doorlockAfter you have answered the Doorphone, you can ope

Other Useful FeaturesBusinessPhone — Dialog 4223 Professional / Dialog 321394Direct Inward System Access (DISA)If you are working externally and you h

95BusinessPhone — Dialog 4223 Professional / Dialog 3213Other Useful FeaturesAccount NumberAn Account Number can be entered to debit telephone cost to

Other Useful FeaturesBusinessPhone — Dialog 4223 Professional / Dialog 321396DTMF TonesThe DTMF function is used to control answering machines or any

97BusinessPhone — Dialog 4223 Professional / Dialog 3213Other Useful FeaturesNetworkingNetworking is the connection of several premises within a compa

Other Useful FeaturesBusinessPhone — Dialog 4223 Professional / Dialog 321398Least Cost RoutingLeast Cost Routing (LCR) automatically selects the chea

99BusinessPhone — Dialog 4223 Professional / Dialog 3213Write TextWrite TextIt is necessary to write text, e.g. when you are typing Absence Informatio