Aastra 4223 Professional for MD Evolution User Guide User Manual

Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the

Introduction to Your ExtensionMD Evolution – Dialog 4223 Professional10Í 10 Headset KeyPressing this key toggles between the handset calling mode and

More Features of Your ExtensionMD Evolution – Dialog 4223 Professional100Conversation RecordingIf your telephone system is equipped with “Integrated V

101MD Evolution – Dialog 4223 ProfessionalMore Features of Your ExtensionControlling Your External Call ChargesDuring any type of communication, your

More Features of Your ExtensionMD Evolution – Dialog 4223 Professional102This accumulation of charges is iterated in the number of charges received fr

103MD Evolution – Dialog 4223 ProfessionalMore Features of Your ExtensionACCOUNT C. z Then, directly dial the account code to which your external cal

Programming Your ExtensionMD Evolution – Dialog 4223 Professional104Programming Your ExtensionYou also have options for personalising the configuratio

105MD Evolution – Dialog 4223 ProfessionalProgramming Your Extension• The Cost consultation service that allows you to verify the cumulative costs for

Programming Your ExtensionMD Evolution – Dialog 4223 Professional106Programming Your Extension’s Line KeysTo program internal numbers, external number

107MD Evolution – Dialog 4223 ProfessionalProgramming Your ExtensionProgramming a line key assigns a saved number or service to this key. Practically

Programming Your ExtensionMD Evolution – Dialog 4223 Professional108Notes:You may program repertory keys one after another using the “NEXT” function,

109MD Evolution – Dialog 4223 ProfessionalProgramming Your ExtensionNODISTURB To pre-define a Do not disturb call forward (after having pressed the Ne

11MD Evolution – Dialog 4223 ProfessionalIntroduction to Your ExtensionExtension LEDsMost of your telephone’s fixed function keys, and line keys featu

Programming Your ExtensionMD Evolution – Dialog 4223 Professional110To program your extension’s melody or ring volume, or to adjust the listening volu

111MD Evolution – Dialog 4223 ProfessionalProgramming Your ExtensionìNotes: You may also adjust your extension’s melody and ring volume when an incomi

Programming Your ExtensionMD Evolution – Dialog 4223 Professional112To set the unidirectional or bidirectional characteristic of voice pages played on

113MD Evolution – Dialog 4223 ProfessionalProgramming Your ExtensionTo do this, after lifting the handset or in handsfree mode:79 z Dial the prefix a

Programming Your ExtensionMD Evolution – Dialog 4223 Professional114To do this, once you have accessed programming mode:PREFIXES Press the dynamic fun

115MD Evolution – Dialog 4223 ProfessionalProgramming Your ExtensionThe following table lists the services that require an access prefix to be dialled

Attendant-Based ServicesMD Evolution – Dialog 4223 Professional116Attendant-Based ServicesBesides the services that are accessible or that may be assi

117MD Evolution – Dialog 4223 ProfessionalAttendant-Based ServicesCall Offer or IntrusionThe call offer or intrusion service is usually reserved for y

Attendant-Based ServicesMD Evolution – Dialog 4223 Professional118Do Not Disturb Override ServiceThe Do not disturb override service is usually reserv

119MD Evolution – Dialog 4223 ProfessionalAttendant-Based ServicesWhen you activate this general calls acceptance service on your extension, not only

Introduction to Your ExtensionMD Evolution – Dialog 4223 Professional12Display InformationThe step-by-step instructions displayed on your extension’s

Attendant-Based ServicesMD Evolution – Dialog 4223 Professional120You will hear a specific voice announcement each time you lift your handset or attem

121MD Evolution – Dialog 4223 ProfessionalAttendant-Based ServicesCall Pick-up for General Calls That Are RingingYour telephone installation may featu

Attendant-Based ServicesMD Evolution – Dialog 4223 Professional122Complete Third Party Call Forward ServiceYou have access to the Follow me or third p

123MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsServices Reserved for AttendantsYou may be an attendant for your MD Evolutio

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional124Operations for General Calls in Day ModeAs an attendant, your role is to pro

125MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsAt any time, you may then return to this camped-on call by pressing the asso

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional126Notes:As an attendant, you may also receive personal calls dialled to your o

127MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsNotes: Your facility may also be equipped with an automated attendant that i

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional128When your position’s general calls acceptance status is active, this will al

129MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsWhen your position’s general calls acceptance status is inactive, this will

13MD Evolution – Dialog 4223 ProfessionalIntroduction to Your ExtensionCONGESTED The line you are calling is congested, therefore it is not possible t

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional130In comparison, the previously described night call forward, to which your fa

131MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsThis change in status will be indicated on your idle attendant position scre

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional132Managing the Use of the Common Bell ServiceYour telephone facility may featu

133MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsAccessing the General Programming ServicesAs an attendant, you have access t

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional134XXXXX Next, press the dynamic function key that corresponds to the desired s

135MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsManaging the System’s Date and TimeYour telephone system’s date and time are

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional136• According to the system’s programming, there may be from 0 to 36 personal

137MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsABBR. NAME z Using the keypad, enter the name identifying the abbreviated n

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional138Consulting the Quality of the Facility’s GreetingYour attendant position als

139MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsThe number of incoming calls received from the external network identified b

Introduction to Your ExtensionMD Evolution – Dialog 4223 Professional14Tones, Voice Announcements, and Ring Ton e sOver and above visual information d

Services Reserved for AttendantsMD Evolution – Dialog 4223 Professional140This accumulation of charges here is iterated in the number of charges recei

141MD Evolution – Dialog 4223 ProfessionalServices Reserved for AttendantsFrom an idle position with an active general calls acceptance mode, you are

QSIG-MD Private Network ServicesMD Evolution – Dialog 4223 Professional142QSIG-MD Private Network ServicesDepending on the configuration of your telep

143MD Evolution – Dialog 4223 ProfessionalQSIG-MD Private Network ServicesAvailable QSIG-MD Private Network ServicesIf your MD Evolution telephone sys

QSIG-MD Private Network ServicesMD Evolution – Dialog 4223 Professional144Operations during a private callEnquiry call during a private call conversat

145MD Evolution – Dialog 4223 ProfessionalQSIG-MD Private Network ServicesNotes: The voice message services are available only if an integrated voice

147MD Evolution – Dialog 4223 ProfessionalInstalling Your ExtensionInstalling Your ExtensionYour Dialog 4223 Professional is usually installed by your

Installing Your ExtensionMD Evolution – Dialog 4223 Professional148Installing Your Extension’s Support Feet, and Adjusting the AngleYour extension is

149MD Evolution – Dialog 4223 ProfessionalInstalling Your ExtensionAdjusting the Screen AngleYour extension’s screen is also adjustable, allowing you

Installing Your ExtensionMD Evolution – Dialog 4223 Professional150Miscellaneous Tips for Installing and Maintaining Your ExtensionMost often, your ex

15MD Evolution – Dialog 4223 ProfessionalIntroduction to Your ExtensionThe voice announcements (or voice guides) are normally provided under the follo

151MD Evolution – Dialog 4223 ProfessionalInstalling Your ExtensionUsing a screwdriver, remove the plastic covers from the two holes located on the un

Your Extension’s AccessoriesMD Evolution – Dialog 4223 Professional152Your Extension’s AccessoriesYou may also add the following optional accessories

153MD Evolution – Dialog 4223 ProfessionalYour Extension’s AccessoriesInstalling Add-on Key PanelsYou can install your add-on key panel without any pa

Your Extension’s AccessoriesMD Evolution – Dialog 4223 Professional154Depending on the number of satellites connected to your extension, it is suggest

155MD Evolution – Dialog 4223 ProfessionalYour Extension’s AccessoriesTo insert or remove the label, lift the protective cover as illustrated below.No

Your Extension’s AccessoriesMD Evolution – Dialog 4223 Professional156Connecting a HeadsetA headset is connected with a cord inserted into the RJ12 fe

157MD Evolution – Dialog 4223 ProfessionalYour Extension’s AccessoriesOperation in Headset ModeOnce the headset connection has been validated, you may

Your Extension’s AccessoriesMD Evolution – Dialog 4223 Professional158

159MD Evolution – Dialog 4223 ProfessionalIndexIndexAAbbreviated DiallingAbbreviated Dialling – Management 136Abbreviated Dialling Turned off 22Abbrev

IndexMD Evolution – Dialog 4223 Professional160Call Transfer on Ringing Status 39Caller IdentificationPresentation of an External Call 16Presentation

Operations for Incoming CallsMD Evolution – Dialog 4223 Professional16Operations for Incoming CallsReceiving an Internal CallYou are informed that the

161MD Evolution – Dialog 4223 ProfessionalIndexAmplified Listening over Loudspeaker 34Loudspeaker Listening Volume – Adjusting 36Loudspeaker Listening

IndexMD Evolution – Dialog 4223 Professional162MMaintaining Your Extension and Tips 150Malicious Calls – Tracing 100Mini-Message in Call Log File 46Mo

163MD Evolution – Dialog 4223 ProfessionalIndexDirectory Label Information 154Programming a Variable Call Forward 50Programming Line Keys 107Programmi

Quick Reference GuideMD Evolution – Dialog 4223 Professional164Quick Reference GuideThis Quick Reference Guide for your Dialog 4223 Professional exten

165MD Evolution – Dialog 4223 ProfessionalQuick Reference GuideNotes

Subject to alteration without prior notice.For questions regarding the product, please contact your Aastra Certified Sales Partner.Also visit us on ht

17MD Evolution – Dialog 4223 ProfessionalOperations for Incoming CallsAnswering a CallTo take an incoming call:u Lift the handset.You may now communic

Operations for Incoming CallsMD Evolution – Dialog 4223 Professional18When a new call comes in, the identity of your new calling party will also be di

19MD Evolution – Dialog 4223 ProfessionalOperations for Incoming CallsCall Pick-UpWhen your extension is idle, you may also answer a call that is ring

EN/LZTBS 102 1950 R81A© Aastra Telecom Sweden AB 2008. All rights reserved.

Operations for Incoming CallsMD Evolution – Dialog 4223 Professional20STATION NO z Next, dial the extension number that is ringing.The information co

21MD Evolution – Dialog 4223 ProfessionalOperations for Outgoing CallsOperations for Outgoing CallsManually Dialling a CallThe first way to place inte

Operations for Outgoing CallsMD Evolution – Dialog 4223 Professional22Calling with Abbreviated Dialling (Speed Dialling)You may also place your extern

23MD Evolution – Dialog 4223 ProfessionalOperations for Outgoing CallsPlacing a Call Using Programmable Line or Repertory KeysAnother option for quick

Operations for Outgoing CallsMD Evolution – Dialog 4223 Professional24Last External Number RedialWhen you place an external call, the system automatic

25MD Evolution – Dialog 4223 ProfessionalOperations for Outgoing CallsMonitoring Your Internal Calls and Subsequent ServicesWhen you establish an inte

Operations for Outgoing CallsMD Evolution – Dialog 4223 Professional26Automatic Call-Back on Busy ConditionWhen placing a call to an internal party wh

27MD Evolution – Dialog 4223 ProfessionalOperations for Outgoing CallsAutomatic Call-Back on No-Answer ConditionWhen placing a call to an internal par

Operations for Outgoing CallsMD Evolution – Dialog 4223 Professional28Voice Paging over a Free Extension’s LoudspeakerWhen you call an internal extens

29MD Evolution – Dialog 4223 ProfessionalOperations for Outgoing CallsCall with Temporary ProtectionWhen you place either an internal or external call

3MD Evolution – Dialog 4223 ProfessionalTable of ContentsTable of ContentsWelcome ... 5Importan

Operations for Outgoing CallsMD Evolution – Dialog 4223 Professional30Call in Substitution or with SignatureYou can also place an external call in sub

31MD Evolution – Dialog 4223 ProfessionalOperations for Outgoing CallsYou may now proceed with placing your external call in substitution from the pre

Operations for Outgoing CallsMD Evolution – Dialog 4223 Professional32Once you have finished:STOP Press the dynamic function key shown on the left to

33MD Evolution – Dialog 4223 ProfessionalOperations for Outgoing CallsDiscrimination and Routing of External CallsUsually, you have access rights to t

Operations during a CallMD Evolution – Dialog 4223 Professional34Operations during a CallWhen a call is established, your extension offers you the opt

35MD Evolution – Dialog 4223 ProfessionalOperations during a CallTo deactivate the loudspeaker function:Â Simply press this key once again.The LED ass

Operations during a CallMD Evolution – Dialog 4223 Professional36Muting during a ConversationWhen you participate in an incoming or outgoing conversat

37MD Evolution – Dialog 4223 ProfessionalOperations during a CallEnquiry Call during a ConversationPerhaps during a conversation with a first party, y

Operations during a CallMD Evolution – Dialog 4223 Professional38Supposing that your first call is an internal call, you also have the same services a

39MD Evolution – Dialog 4223 ProfessionalOperations during a CallTo return to your second conversation:L2 ÖÔ Press the second line key that is flashi

Operations during a CallMD Evolution – Dialog 4223 Professional40In every case, the procedure is the same:Transfer Press the Transfer key to transfer

41MD Evolution – Dialog 4223 ProfessionalOperations during a CallNext, you may repeat the entire enquiry and conference call procedure to include anot

Operations during a CallMD Evolution – Dialog 4223 Professional42Call HoldWhen you are carrying on a single conversation, you may also temporarily pla

43MD Evolution – Dialog 4223 ProfessionalOperations during a Calld or í Replace the handset, or press the “C” key to end this service in handsfree m

Directory, and Call List ServicesMD Evolution – Dialog 4223 Professional44Directory, and Call List ServicesYour extension also offers two sophisticate

45MD Evolution – Dialog 4223 ProfessionalDirectory, and Call List ServicesNAME Press the dynamic function key shown on the left.You then have access t

Directory, and Call List ServicesMD Evolution – Dialog 4223 Professional46Call Log FileWith the Call log file service, your extension automatically sa

47MD Evolution – Dialog 4223 ProfessionalDirectory, and Call List ServicesOr,CALL Press the dynamic function key shown on the left to call the party.T

Call Forwarding ServicesMD Evolution – Dialog 4223 Professional48Call Forwarding ServicesYour extension also offers you various call forwarding servic

49MD Evolution – Dialog 4223 ProfessionalCall Forwarding ServicesIt may also consist of an external number containing up to 18 digits, including the n

5MD Evolution – Dialog 4223 ProfessionalWelcomeWelcomeWelcome to the User’s Guide for the Dialog 4223 Professional telephone used with the MD Evolutio

Call Forwarding ServicesMD Evolution – Dialog 4223 Professional50Notes: When any type of call forward is defined on your extension, you still have the

51MD Evolution – Dialog 4223 ProfessionalCall Forwarding ServicesCALL_FWD Press the dynamic function key shown on the left.The following screen is dis

Call Forwarding ServicesMD Evolution – Dialog 4223 Professional52í Press the C key on your extension to exit the programming mode.Call-Fwd ÖÔ The var

53MD Evolution – Dialog 4223 ProfessionalCall Forwarding ServicesActivating a Call Forward Pre-Defined on the Call-Fwd KeyYou may also pre-define and

Call Forwarding ServicesMD Evolution – Dialog 4223 Professional54Follow Me or Third Party (or Remote) Call Forward ServiceIn the event that you may ha

55MD Evolution – Dialog 4223 ProfessionalCall Forwarding ServicesIMMEDIATE Press the dynamic function key shown on the left to define an immediate cal

Call Forwarding ServicesMD Evolution – Dialog 4223 Professional56You may also repeat the procedure from a new recipient extension, in which case, your

57MD Evolution – Dialog 4223 ProfessionalCall Forwarding Services** z Dial the prefix to access the call deflection service.By default, the prefix is

Call Forwarding ServicesMD Evolution – Dialog 4223 Professional58Call Forwarding InformationWhen you attempt to contact an internal party who has acti

59MD Evolution – Dialog 4223 ProfessionalMessage ServicesMessage ServicesYour extension also offers text message services that enable you to exchange

WelcomeMD Evolution – Dialog 4223 Professional6CopyrightAll rights reserved. No parts of this publication may be reproduced, stored in retrieval syste

Message ServicesMD Evolution – Dialog 4223 Professional60Sending a Mini-MessageSuppose you attempt to contact someone who either does not answer his/h

61MD Evolution – Dialog 4223 ProfessionalMessage Servicesd Replace the handset.Your extension returns to idle status. (This occurs automatically in h

Message ServicesMD Evolution – Dialog 4223 Professional62Call Forward on Mini-Message or AbsenceAs an alternative to all other available variable call

63MD Evolution – Dialog 4223 ProfessionalMessage ServicesSELECT Press the dynamic function key shown on the left to select the mini-message on absence

Voice Mail ServicesMD Evolution – Dialog 4223 Professional64Voice Mail ServicesDepending on its configuration, your facility may have an integrated vo

65MD Evolution – Dialog 4223 ProfessionalVoice Mail ServicesNote: This is also true, of course, of all the other extensions in your facility. Everyone

Voice Mail ServicesMD Evolution – Dialog 4223 Professional66This may consist of a fixed call forward on no-answer condition, on busy condition, or a c

67MD Evolution – Dialog 4223 ProfessionalVoice Mail ServicesYou may personalise this greeting as you wish. Until you have personalised the greeting, t

Voice Mail ServicesMD Evolution – Dialog 4223 Professional68External Notification of Messages Left in Your MailboxYou may also program your extension

69MD Evolution – Dialog 4223 ProfessionalVoice Mail ServicesIn either case, a system message will prompt you to enter your user password.PASSWORD z E

7MD Evolution – Dialog 4223 ProfessionalImportant User InformationImportant User InformationSafety instructionsSave these instructions.Read these safe

Voice Mail ServicesMD Evolution – Dialog 4223 Professional70As with internal consultation, a system message prompts you to enter your user password.PA

71MD Evolution – Dialog 4223 ProfessionalVoice Mail ServicesThe voice mail system distinguishes new messages that have not been heard from those that

Voice Mail ServicesMD Evolution – Dialog 4223 Professional72You may also request the date and time stamping for the message to which you are currently

73MD Evolution – Dialog 4223 ProfessionalVoice Mail ServicesAutomatic Call-Back to the Party Who Left a Message When you are consulting a voice messag

Voice Mail ServicesMD Evolution – Dialog 4223 Professional74Personalisation Services for your MailboxWhether you consult your voice mail from your own

75MD Evolution – Dialog 4223 ProfessionalVoice Mail ServicesA new menu is therefore played, which prompts you to:• Dial “1” to hear the number current

Voice Mail ServicesMD Evolution – Dialog 4223 Professional76This is only applicable if your facility is equipped with an automated attendant that enab

77MD Evolution – Dialog 4223 ProfessionalVoice Mail ServicesA voice message left for a group is automatically un-notified on your extension, as soon a

Voice Mail ServicesMD Evolution – Dialog 4223 Professional78As with a message addressed to a hunt group, this message will then be distributed and not

79MD Evolution – Dialog 4223 ProfessionalVoice Mail ServicesIntegrated Web Server and Unified MessagingAccording to the configuration of your telephon

Introduction to Your ExtensionMD Evolution – Dialog 4223 Professional8Introduction to Your ExtensionDialog 4223 Extension Features1DisplayYour extensi

Voice Mail ServicesMD Evolution – Dialog 4223 Professional80You may also use your PC to control your telephone extension to process each voice message

81MD Evolution – Dialog 4223 ProfessionalGroup ServicesGroup ServicesMost of the time, you will be working as a team – within a depart-ment, for examp

Group ServicesMD Evolution – Dialog 4223 Professional82Extension Supervision and Associated ServicesAs already indicated (see the “Operations for Outg

83MD Evolution – Dialog 4223 ProfessionalGroup ServicesThe presentation of an incoming call for your group is therefore carried out just as it would f

Group ServicesMD Evolution – Dialog 4223 Professional84Simplified Call Pick-Up within a Hunt GroupWhen you belong to one or several hunt group(s), you

85MD Evolution – Dialog 4223 ProfessionalGroup ServicesIn the second case:L1 Ô Press the flashing line key corresponding to pick up the call.Notes: T

Group ServicesMD Evolution – Dialog 4223 Professional86On the other hand, if your extension is on standby – shown by the “disabled” status above the f

87MD Evolution – Dialog 4223 ProfessionalGroup ServicesOpening/Closing a Hunt GroupYou may be designated as a supervisor for one or several hunt group

Group ServicesMD Evolution – Dialog 4223 Professional88Managing a possible variable call forward for a hunt group when it is closed is carried out acc

89MD Evolution – Dialog 4223 ProfessionalGroup ServicesBroadcast GroupsIndependent of any hunt groups to which you belong, you may belong to one or se

9MD Evolution – Dialog 4223 ProfessionalIntroduction to Your Extension>> 3 >> or Next KeyThis fixed function key allows you to scroll thro

Group ServicesMD Evolution – Dialog 4223 Professional90Notes: Typically, the time limit for this service is 20 seconds. After this time limit expires,

91MD Evolution – Dialog 4223 ProfessionalGroup ServicesNotes: It is your system administrator’s responsibility to define your personal group. Contact

Group ServicesMD Evolution – Dialog 4223 Professional92Mobile Extension ServiceIf you frequently travel outside the office, you will generally have a

93MD Evolution – Dialog 4223 ProfessionalMore Features of Your ExtensionMore Features of Your ExtensionYour extension may also offer you, depending on

More Features of Your ExtensionMD Evolution – Dialog 4223 Professional94To lock your extension, when it is idle:Menu Press the Menu key.The following

95MD Evolution – Dialog 4223 ProfessionalMore Features of Your Extensioní Press the “C” key to end the programming.If your extension was initially “en

More Features of Your ExtensionMD Evolution – Dialog 4223 Professional96At the set time for your reminder, your extension will automatically ring.u o

97MD Evolution – Dialog 4223 ProfessionalMore Features of Your ExtensionTo activate or deactivate the broadcast of background music on your extension,

More Features of Your ExtensionMD Evolution – Dialog 4223 Professional98Protection against External Calls Being Re-Routed to AttendantsUsually, your e

99MD Evolution – Dialog 4223 ProfessionalMore Features of Your ExtensionSecret of IdentityWhen your facility is connected to the ISDN network, your id