Aastra 7446ip (5446ip) for MD Evolution User Guide EN User Manual

Dialog 5446 IP PremiumIP Phone for MD EvolutionUSER GUIDE

Dialog 5446 IP PremiumDo not make any changes or modifications to equipment without seekingapproval from the party responsible for compliance. Unautho

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Troubleshooting17 TroubleshootingThis section describes common operational problems and warnings, andsuggests actions to solve the problems.Trouble: T

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Telephony Service Prefixes18 Telephony Service PrefixesThis section describes the country specific service prefixes that are relevant forthe Dialog 54

Dialog 5446 IP PremiumCall Forward Immediate61Austria: *21Italy: *21#Norway: #61U.K. and EBN: *21*North America: *2*Denmark: *211Sweden: *211Call Forw

Telephony Service PrefixesFollow-me Activate65Austria: *25Italy: *25#Norway: #65U.K. and EBN: *5*North America: *25Denmark: *215Sweden: *215Follow-me

Dialog 5446 IP PremiumCall Temporary Protection74Austria: *74Italy: *74#Norway: #74North America: *74Denmark: *74Sweden: *74General Call Acceptance St

Dialog 5446 Description2 Dialog 5446 DescriptionThe Dialog 5446 IP phone (also known as DBC 446) has a backlit display with a478 x 270 pixel color tou

Dialog 5446 IP PremiumFigure 2 Dialog 5446 IP: Back ViewAll connections at the back of the phone are marked for easier identification.The tiltable sta

Dialog 5446 DescriptionIf the telephone is equipped with a gigabitEthernet unit (DBY 412 02) and connectedto a 1 gigabit LAN, it can be powered by apo

Dialog 5446 IP Premium2.1 KeypadThe phone is equipped with a standard alpha numeric keypad and 7 functionkeys used for the most basic telephony functi

Dialog 5446 DescriptionHighlight and select the item by tapping it with the stylus or with your finger.Highlight the item using the navigation key and

Dialog 5446 IP PremiumFigure 4 Display LayoutThe top of the display contains a menu bar with tabs that each open a pagewhere you can access a number o

Dialog 5446 Description2.3.1 Menu TabsThe menu tabs appear in the menu bar at the top of the display window. Toopen a page, tap the tab icon.Table 3Ta

Dialog 5446 IP PremiumTap the contacts tab to open the Contacts page. For moreinformation on contacts, see Section 8 Managing Contactson page 45.Tap t

Dialog 5446 DescriptionMessage. Indicates that you have one or more unreadmessages waiting. You can retrieve the messages bytapping the message tab in

Copyright© Copyright Aastra Telecom Sweden AB 2008. All rights reserved.DisclaimerNo parts of this publication may be reproduced, stored in retrieval

Dialog 5446 IP PremiumHeard when you call an extension that is free.424 Hz, 1.5 sec. On / 3.5 sec. OffCall on hold or Call camp-on toneHeard when you

Dialog 5446 Descriptionflashing. The silent ringing mode remains active until you press any key. Thesilent ringing mode is indicated by the mute icon,

Dialog 5446 IP PremiumSwitch fromheadset tospeakerphonePress.2.7 Headset2.7.1 Using the HeadsetUsing a headset enables you to make and receive calls w

Dialog 5446 DescriptionNote: The headset preset mode can only be activated and deactivated whenthe phone is in idle mode. When you lift the handset to

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Starting the Phone3 Starting the Phone3.1 Starting and Logging OnAll the system settings for your IP phone must be set by the systemadministrator befo

Dialog 5446 IP PremiumAfter you have logged on successfully, the display shows the logon progress.When the self test, has been successfully completed,

Starting the PhonePermit Individual Log On: The phone is always logged on with a defaultnumber, as in option 2 above, but you can log on with your own

Dialog 5446 IP PremiumNote: You can enter the password from the keypad on the phone, or fromthe soft keyboard in the display.5. Tap Log on again. The

Starting the Phone1. Tap the Erase button. The extension number for the last user who loggedon to the set is deleted.2. Dial your own extension number

ContentsContents1 Important User Information 12 Dialog 5446 Description 52.1 Keypad 82.2 Navigation 82.3 Display 92.4 Indicator Lights 132.5 Tones And

Dialog 5446 IP Premium1. Tapto open the Applications and Settings page.2. Select Administrator Settings and Information.ProtocolCan be either H.323 or

Incoming Calls4 Incoming CallsIncoming calls are indicated by a ring signal and a presentation of name ornumber or both on either line button.The ring

Dialog 5446 IP Premium4.3 Call Pick Up IndividualWhen your extension is idle, you can answer a call to another extension.This feature is known as Call

Outgoing Calls5 Outgoing Calls5.1 Making Calls5.1.1 Calling an ExtensionTo make a call to another extension, do the following:H.323 Phones1 Lift the h

Dialog 5446 IP Premium5.2 When You Receive a Busy Tone or No AnswerWhen the number you have called is busy or does not answer, you can tryagain later,

Outgoing Calls5.3 Emergency Calls (SOS Calls)(Available in H.323 phones only)An SOS call is directly placed to the specified internal or external numb

Dialog 5446 IP Premium1 Lift the handset and wait for a dial tone.2 Dial 11 (while in idle state or with dial tone) and tap the Call button.The last d

Outgoing Calls5.6.1 Calling Using Name KeysTo call using the name keys, do the following:H.323 Phones1 Lift the handset and wait for a dial tone.2 Tap

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During Calls6 During Calls6.1 InquiryWhen you have an ongoing call on Line 1, you can make an inquiry to anotherextension or to an external line.6.1.1

Dialog 5446 IP Premium6.4 Parking 356.5 DTMF End-to-End Dialing 356.6 Conversation Recording 357 Call Forwarding 377.1 Variable Call Forwarding 397.2

Dialog 5446 IP PremiumH.323 Phones1 Tap Inquiry and wait for a dial tone.2 Dial the desired extension or external number.3 Tap Transfer before or afte

During Calls5 Replace the handset or press C to leave the conference.Note: A tone is heard each time a participant enters or leaves the conference.Whe

Dialog 5446 IP PremiumThe recorded conversation is then processed just as any voice message leftin your mailbox.To record a conversation, do the follo

Call Forwarding7 Call ForwardingYour extension also offers you various call forwarding services that enable youto direct incoming calls to another int

Dialog 5446 IP PremiumIt may also consist of an external number containing up to 18 digits, includingthe network access prefix. This may be an externa

Call ForwardingNote: When any type of call forward is defined on your extension, you stillhave the option of placing calls and activating any type of

Dialog 5446 IP Premium3. Press # to dial only in case of an external directory number.This is needed to mark the end of an external directory number.S

Call Forwarding7.2 Call Forwarding CancellationTo cancel call forwarding, do the following:H.323 Phones1. Dial the prefix 60.Note: Austria: #21, Italy

Dialog 5446 IP PremiumFrom the KeypadTo order Follow-me from the keypad, do the following:H.323 Phones1 Dial the activation prefix 61 and the extensio

Call Forwarding2. Dial your own extension number.3. Enter your user password, and tap the Call button.Note: By default, your user password is 1234. Se

Dialog 5446 IP Premium12.1 Group Hunting 7112.2 Group Call pick-up 7212.3 Standby Status in Hunt Group 7312.4 Hunt Group Opening / Closing 7412.5 Pers

Dialog 5446 IP Premium7.3.5 Activating Follow-me From a Phone To Which the Calls Are NotForwardedTo activate Follow-me from a phone that calls are not

Managing Contacts8 Managing ContactsFrom the Contacts page you can add, edit, and search contacts.• You can add and edit contacts either by pressing t

Dialog 5446 IP Premium8.2 My Dialog Contacts8.2.1 Retrieving ContactsTo retrieve a contact using the display, do the following:From the Display1 Tapto

Managing ContactsNote: Numbers beginning with the digit 0 are preceded by the digit or digitsrequired to reach an external line. The digits can also b

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Corporate Directory9 Corporate DirectoryTo access the Corporate Directory, the Corporate Directory feature has to beactivated by the system. Contact t

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Presence Information10 Presence InformationThe presence information feature allows you to specify an absence reason.Callers will then be informed of y

Dialog 5446 IP Premium8Busy – Return time HH MM (hour, minute)9Absent - Return date MM DD (month, day)Note: The table lists the Mini-Messages provided

Presence InformationIf required, enter the numerical information (such as the hour and minutes,date and time, or telephone number) to complete the mes

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Dialog 5446 IP Premium3. Tap OK. The Follow-me indicator icon is turned on.10.3 Canceling AbsenceTo cancel the absence feature from your phone, tap to

Voice Mailbox11 Voice MailboxYou may be connected to a Voice Mail application. The Voice Mail applicationallows you to leave a voice message to the ca

Dialog 5446 IP Premium•Inrecording mode: Your mailbox plays a greeting that you may manageyourself. Then, calling parties who are directed to your mai

Voice MailboxFor Call Forwarding to your Voice Mailbox when your extension is idle, dothe following:H.323 Phones1. Dial the prefix that corresponds to

Dialog 5446 IP PremiumThe default greeting message is “Welcome in the called extension mailbox”.If the call forward is busy, the message is preceded b

Voice MailboxIf you do not answer within a certain time-frame (normally 30 seconds), theautomatic call process will be repeated up to 5 times, at inte

Dialog 5446 IP PremiumYou are then connected to the voice mail system and are prompted to dialthe mailbox number you wish to access.3. Dial your exten

Voice MailboxThe voice mail system distinguishes new messages that have not beenheard from those that have already been heard and that were subsequent

Dialog 5446 IP Premiumconcerning when your message was left are transmitted vocally on yourextension (according to one of the forms described below),

Voice MailboxWhile listening to a message, do the following:Dial 0. The person who left the message is then automatically called and thecall is establ

Important User Information1 Important User InformationWARRANTYAASTRA MAKES NO WARRANTY OF ANY KIND WITH REGARD TOTHIS MATERIAL, INCLUDING, BUT NOT LIM

Dialog 5446 IP PremiumNote: The personalization menu is repeated up to 3 times if you do notexecute an action when it is being played. It is also auto

Voice Mailbox• Dial 2 to manage a possible external notification for messages left in yourmailbox. This especially applies if your mailbox is managed

Dialog 5446 IP PremiumNote: Each time something new is programmed, the system will provideconfirmation. If a service is activated or deactivated, the

Voice Mailboxintegrated voice mail system, even when an automated attendant’s functionsare not effectively used.To access the voice mailbox for mailin

Dialog 5446 IP Premium1. Dial the number for your company’s automated attendant (AA), and tapthe Call button.Usually, the internal number for the auto

Voice MailboxIts purpose is to receive - when the attendants are absent - call forwards ofgeneral calls that are ordinarily processed by the attendant

Dialog 5446 IP PremiumYou then have access to all of the methods available for personalizingyour use of Unified Messaging. Most notably, you may manag

Group Features12 Group FeaturesMost of the time, you will be working as a team - within a department, forexample. Your extension offers you different

Dialog 5446 IP PremiumIf you do not answer your hunt group call within a typical 30- second timeframe,it may be presented to a different extension in

Group FeaturesNote: Austria: 2, Italy: 2, Norway: #14, North America: 2, Denmark,Sweden: 6#You are now directly connected to the party calling the oth

Dialog 5446 IP Premium• Consult the dealer or an experienced radio/TV technician for help.HAC (Hearing Aid Compatible)IMPORTANT SAFETY INSTRUCTIONS (E

Dialog 5446 IP PremiumNote: Austria: *91, Italy: *91#, Norway: #68, North America: *91,Denmark, Sweden: *29#SIP Phones1. Dial 68 to proceed to standby

Group Features1. Dial the prefix to open/close hunt groups.This varies from one facility to another.2. Dial the internal number for the involved hunt

Dialog 5446 IP Premium12.6 Mobile Extension ServiceIf you frequently travel outside the office, you will generally have a GSM mobilephone in addition

Other Useful Features13 Other Useful Features13.1 Appointment ReminderThe appointment reminder service enables you to ask the system toautomatically r

Dialog 5446 IP PremiumA confirmation voice message is then heard. The default message is: It’stime for your appointment.Note: You have 30 seconds to a

Other Useful FeaturesNote: Austria: *329, Italy: *32#9, Norway: #719, North America: *329,Denmark, Sweden: *719SIP Phones1. Dial the prefix 719 assign

Dialog 5446 IP Premium13.5 Secondary Attendant ServicesBesides the services that are accessible or that may be assigned to a Dialog5446 extension, add

Other Useful FeaturesWhen you activate this general calls acceptance service on your extension, notonly will you receive your personal calls, but also

Dialog 5446 IP Premium13.7 Door PhoneYour telephone facility may be equipped with a door phone, the calls fromwhich are usually processed by the atten

Other Useful FeaturesNote: If several general calls are ringing simultaneously, the oldest call willbe automatically selected.13.9 Other Secondary Att

Important User InformationNot all exchanges are equipped with all features. By categorization, it ispossible to vary the number of features assigned t

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Settings14 Settings14.1 Presence SettingsThe page My Presence includes a number of presence settings that you canadjust according to your preferences.

Dialog 5446 IP Premium14.2.1 Programmable Keys(Available in H.323 phones only)The Programmable Keys page includes three keys that are predefined: Line

Settings1. From the My Settings page, select Time & Date.2. Select Date Format.3. Select a date format. Example: ww dd mmm yyyy can be expressed a

Dialog 5446 IP Premium• Drag the bar to the right to increase the backlight level.• Drag the bar to the left to decrease the backlight level.3. Tap Sa

Settings3. Select a setting. Available options are No (which means that a password isnot required at logon) and Yes (which means that a password is re

Dialog 5446 IP PremiumTo open the Network page, tap theicon at the top menu bar, selectAdministrator Settings and then Network. The Network page is di

Web Browser15 Web BrowserThe Dialog 5446 IP phone has a built-in web browser which can be accessedfrom the menu bar at the top of the display window.1

Dialog 5446 IP PremiumThe go/exit button. Tap to go to the web address you haveentered in the address field at the top of the Internet page.The bookma

Web Interface16 Web InterfaceYou can access your IP telephone from the web browser in your PC, andmanage your telephone remotely.Before you can access