Aastra 4220 Lite for BusinessPhone User Guide EN User Manual

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Dialog 4220 Lite / Dialog 3210
BusinessPhone Communication Platform
User Guide
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Summary of Contents

Page 1 - User Guide

Cover Page GraphicPlace the graphic directly on the page, do not care about putting it in the text flow. Select Graphics > Properties and make the

Page 2 - EN/LZTBS 160 1320 R2A

DescriptionBusinessPhone – Dialog 4220 Lite / Dialog 321010Phone keys Dialog 4220 / Dialog 3210This table gives you an overview of the different key d

Page 3 - Table of Contents

Subject to alteration without prior noticeFor questions regarding the product,please contact your Aastra Certified Sales Partner.Also visit us on www.

Page 4

11BusinessPhone – Dialog 4220 Lite / Dialog 3210DescriptionÔExtinguished lamp The function is not active.ÕÔSteady light The function is active.ÖÔSlowl

Page 5 - Declaration of Conformity

DescriptionBusinessPhone – Dialog 4220 Lite / Dialog 321012Ton esTones are audible in the handset.Dial tone (System ready to accept digits)Special dia

Page 6

13BusinessPhone – Dialog 4220 Lite / Dialog 3210DescriptionSignalsRinging signals are emitted from the phone.Note: The tones and ringing signals in th

Page 7

Incoming CallsBusinessPhone – Dialog 4220 Lite / Dialog 321014Incoming CallsA ringing signal and a flashing lamp indicate an incoming internal or exte

Page 8 - Dialog 3210 Basic

15BusinessPhone – Dialog 4220 Lite / Dialog 3210Incoming CallsAnswer a second callNote: Dialog 4220 Lite only.You are on the phone, when a muted ringi

Page 9

Incoming CallsBusinessPhone – Dialog 4220 Lite / Dialog 321016Save and redial incoming callsWhen you receive an incoming external call, you can save t

Page 10 - Lamp indications

17BusinessPhone – Dialog 4220 Lite / Dialog 3210Outgoing CallsOutgoing CallsSometimes you make a call but the person is not available. These functions

Page 11 - Description

Outgoing CallsBusinessPhone – Dialog 4220 Lite / Dialog 321018Last External Number RedialWhen you initiate an external call the system automatically s

Page 12

19BusinessPhone – Dialog 4220 Lite / Dialog 3210Outgoing CallsDialog 3210Save numberBefore you quit the call:Save/Redial g Press to save the dialled n

Page 13

BusinessPhone – Dialog 4220 Lite / Dialog 32102EN/LZTBS 160 1320 R2A© Aastra Telecom Sweden AB 2008. All rights reserved.

Page 14

Outgoing CallsBusinessPhone – Dialog 4220 Lite / Dialog 321020Automatic RedialIf you call an external number and receive busy tone or get no answer, y

Page 15 - Silent ringing

21BusinessPhone – Dialog 4220 Lite / Dialog 3210Outgoing CallsCancelAutomatic Redial1 ÕÔ Press the relevant programmable key to cancel the Automatic R

Page 16 - Incoming Calls

Outgoing CallsBusinessPhone – Dialog 4220 Lite / Dialog 321022Busy extensionYou call an extension and receive busy tone.Camp-onYou can notify a busy e

Page 17

23BusinessPhone – Dialog 4220 Lite / Dialog 3210Outgoing CallsThe number for Intrusion may differ from country to country.Diverted extensionBypass Cal

Page 18 - Save external number

Outgoing CallsBusinessPhone – Dialog 4220 Lite / Dialog 321024Common Abbreviated NumbersExternal numbers are stored centrally in your BusinessPhone Co

Page 19 - 5 Press

25BusinessPhone – Dialog 4220 Lite / Dialog 3210Outgoing CallsIndividual Abbreviated Numbers via the keypadYou can program and activate your most freq

Page 20 - Automatic Redial

Outgoing CallsBusinessPhone – Dialog 4220 Lite / Dialog 321026Dial-by-NameYou can program and activate directory numbers (extensions and Common Abbrev

Page 21 - Pause Auto

27BusinessPhone – Dialog 4220 Lite / Dialog 3210During CallsDuring CallsThe BusinessPhone Communication Platform allows you to handle calls in many di

Page 22 - 8 Press to intrude

During CallsBusinessPhone – Dialog 4220 Lite / Dialog 321028MonitoringNote: Dialog 3210 only.You have an ongoing conversation via the handset.s Press

Page 23 - # Press

29BusinessPhone – Dialog 4220 Lite / Dialog 3210During CallsInquiryDuring an ongoing conversation you wish to make an inquiry to an internal or extern

Page 24 - Ô Press

3BusinessPhone – Dialog 4220 Lite / Dialog 3210Table of ContentsTable of ContentspageWelcome ...

Page 25 - Outgoing Calls

During CallsBusinessPhone – Dialog 4220 Lite / Dialog 321030Refer BackYou have an ongoing conversation and want to refer back to the call that is put

Page 26

31BusinessPhone – Dialog 4220 Lite / Dialog 3210During CallsTransferYou have an ongoing internal or external conversation and you want to transfer the

Page 27 - During Calls

During CallsBusinessPhone – Dialog 4220 Lite / Dialog 321032Transfer to a busy extensionYou can even transfer calls to busy extensions. The other part

Page 28 - Monitoring

33BusinessPhone – Dialog 4220 Lite / Dialog 3210During CallsConferenceYou have an ongoing conversation and you want to establish a telephone Conferenc

Page 29 - Dialog 3210

During CallsBusinessPhone – Dialog 4220 Lite / Dialog 321034Dialog 3210Inquiry g Press.z Call the third party.Messageg Press to establish a three part

Page 30 - Refer Back

35BusinessPhone – Dialog 4220 Lite / Dialog 3210During CallsCommon HoldHold Ô Press (pre-programmed).The Line key lamp flashes slowly. The call can be

Page 31 - Transfer

Call ForwardingBusinessPhone – Dialog 4220 Lite / Dialog 321036Call ForwardingWhen you are not available to take calls or decide to answer your calls

Page 32 - Call Waiting

37BusinessPhone – Dialog 4220 Lite / Dialog 3210Call ForwardingFixed DiversionThis function directs your calls to a pre-programmed answering position

Page 33

Call ForwardingBusinessPhone – Dialog 4220 Lite / Dialog 321038Individual DiversionThis feature gives you the possibility to divert your calls to inte

Page 34 - ÕÔ Press the Line key

39BusinessPhone – Dialog 4220 Lite / Dialog 3210Call ForwardingDialog 3210Program and activate Internal DiversionDivert your calls to an internal posi

Page 35 - 6 Press

WelcomeBusinessPhone – Dialog 4220 Lite / Dialog 32104WelcomeWelcome to the User Guide for the Dialog 4220 Lite / Dialog 3210 in the BusinessPhone Com

Page 36 - Call Forwarding

Call ForwardingBusinessPhone – Dialog 4220 Lite / Dialog 321040Program and activate a new External Diversion addressTo set a new Individual External D

Page 37 - Fixed Diversion

41BusinessPhone – Dialog 4220 Lite / Dialog 3210Call ForwardingFollow-meIf you are in another room, you can still answer your calls by forwarding them

Page 38 - Individual Diversion

Absence InformationBusinessPhone – Dialog 4220 Lite / Dialog 321042Absence InformationIf you are not in the office for a certain period of time (e.g.

Page 39 - Cancel Internal Diversion

43BusinessPhone – Dialog 4220 Lite / Dialog 3210Absence InformationEnter information - Dialog 4220 LiteTo store Text or Voice information.2nd Ô Press.

Page 40 - Cancel External Diversion

Absence InformationBusinessPhone – Dialog 4220 Lite / Dialog 321044Voice information2nd Ô Press.Info Ô Press.9 Press and speak.* Press to play-back an

Page 41 - Follow-me

45BusinessPhone – Dialog 4220 Lite / Dialog 3210Absence InformationChange informationNote: Dialog 4220 Lite only.Erase information2nd Ô Press.Info Ô P

Page 42 - Absence Information

Absence InformationBusinessPhone – Dialog 4220 Lite / Dialog 321046Enter information - Dialog 3210To store Text or Voice information.*23* Dial to ente

Page 43 - Pre-defined texts

47BusinessPhone – Dialog 4220 Lite / Dialog 3210Absence InformationVoice information*23* Press to enter information mode.9 Press and speak.* Press to

Page 44 - Voice information

Absence InformationBusinessPhone – Dialog 4220 Lite / Dialog 321048Change informationNote: Dialog 3210 only.Erase#23# Press to erase info. X Press to

Page 45 - Change information

49BusinessPhone – Dialog 4220 Lite / Dialog 3210MessagesMessagesBy using the Message system you can send, receive, forward and store different kind of

Page 46

5BusinessPhone – Dialog 4220 Lite / Dialog 3210WelcomeCopyrightAll rights reserved. No parts of this publication may be reproduced, stored in retrieva

Page 47

MessagesBusinessPhone – Dialog 4220 Lite / Dialog 321050Individual Mailbox systemCallers are able to leave messages in your Individual Mailbox.Dialog

Page 48

51BusinessPhone – Dialog 4220 Lite / Dialog 3210MessagesDialog 3210ActivateDivert your extension to the Mailbox system.*21* Dial.z Dial the number to

Page 49 - Messages

MessagesBusinessPhone – Dialog 4220 Lite / Dialog 3210522 Press to configure your Personal Greeting.zEnter diversion code.Select an option below and f

Page 50 - Individual Mailbox system

53BusinessPhone – Dialog 4220 Lite / Dialog 3210MessagesThe following Mailbox functions can also be used from an external position:• Change Password•

Page 51 - Personal Greeting

MessagesBusinessPhone – Dialog 4220 Lite / Dialog 321054ProgrammingMessage Ô Press to view the Mailbox.Note: Depending on the configuration, you might

Page 52

55BusinessPhone – Dialog 4220 Lite / Dialog 3210Messagesí Press to finish the procedure.Forward a Voice messageYour received Voice messages (in the In

Page 53

MessagesBusinessPhone – Dialog 4220 Lite / Dialog 321056Common Mailbox systemIf you divert your telephone to a Common Mailbox, the callers are able to

Page 54 - ÖÔ Press to view the Mailbox

57BusinessPhone – Dialog 4220 Lite / Dialog 3210MessagesDialog 3210ActivateDivert your extension to the Mailbox system.*21* Dial.z Dial the Common Mai

Page 55

MessagesBusinessPhone – Dialog 4220 Lite / Dialog 321058Retrieve messages - externallyTo retrieve your messages from an external position:z Dial your

Page 56 - Common Mailbox system

59BusinessPhone – Dialog 4220 Lite / Dialog 3210MessagesSend MessageTo send a message to an extension when you receive busy tone or get no answer.Call

Page 57

DescriptionBusinessPhone – Dialog 4220 Lite / Dialog 32106DescriptionDialog 4220 Lite14567823910111213

Page 58

MessagesBusinessPhone – Dialog 4220 Lite / Dialog 321060Dictaphone functionIf you want to record and retrieve personal Voice messages you can use the

Page 59

61BusinessPhone – Dialog 4220 Lite / Dialog 3210MessagesConversation RecordingThe Conversation Recording function makes it possible to store the ongoi

Page 60 - * Press to play-back

SecurityBusinessPhone – Dialog 4220 Lite / Dialog 321062SecurityYou can use your four-digit Password for blocking your phone from unauthorized use, fo

Page 61 - Conversation Recording

63BusinessPhone – Dialog 4220 Lite / Dialog 3210SecurityBypass blocked extensionIn order to make a call, you can temporarily bypass a blocked extensio

Page 62 - Security

SecurityBusinessPhone – Dialog 4220 Lite / Dialog 321064Block extension*72# Dial to block your extension.Verification tone.í Press to finish the proce

Page 63 - Bypass blocked extension

65BusinessPhone – Dialog 4220 Lite / Dialog 3210Group FeaturesGroup FeaturesWhen you are working together in a team the following Group features can b

Page 64 - Block extension

Group FeaturesBusinessPhone – Dialog 4220 Lite / Dialog 321066Make an external callTo initiate an external call, just press the External Line key.The

Page 65 - ÖÔ Press (pre-programmed)

67BusinessPhone – Dialog 4220 Lite / Dialog 3210Group FeaturesCall a group-memberu Lift the handset.Michael Ô Press to make a call (pre-programmed).No

Page 66 - Pick-up calls for the group

Group FeaturesBusinessPhone – Dialog 4220 Lite / Dialog 321068Answer PagingA short signal and a flashing Paging key will inform you when a Loudspeaker

Page 67 - Loudspeaker Paging

69BusinessPhone – Dialog 4220 Lite / Dialog 3210Group FeaturesGroup HuntingYour telephone can be included in one or several hunt groups. In a hunt gro

Page 68

7BusinessPhone – Dialog 4220 Lite / Dialog 3210Description12ndKey for access to secondary key functions.2 Transfer / Diversiona. Transfer an ongoing c

Page 69 - *28* Dial

Group FeaturesBusinessPhone – Dialog 4220 Lite / Dialog 321070*28* Dial.*# Press.Answer callsAnswer Group Hunting calls in the normal way.Log outTo lo

Page 70

71BusinessPhone – Dialog 4220 Lite / Dialog 3210Other Useful FeaturesOther Useful FeaturesBy using these features your productivity will be increased,

Page 71

Other Useful FeaturesBusinessPhone – Dialog 4220 Lite / Dialog 321072To deactivate the Tandem configurationSecondary on/off ÕÔ Press (pre-programmed).

Page 72 - ÕÔ Press (pre-programmed)

73BusinessPhone – Dialog 4220 Lite / Dialog 3210Other Useful FeaturesReminderThe phone can be set to remind you at any time within the next 24 hours (

Page 73 - Reminder

Other Useful FeaturesBusinessPhone – Dialog 4220 Lite / Dialog 321074Background MusicYou can listen to Background Music over the loudspeaker on your p

Page 74

75BusinessPhone – Dialog 4220 Lite / Dialog 3210Other Useful Featuresu Lift the handset.Ô Press to establish an Intercom call (pre-programmed). í Pres

Page 75 - Night Switching

Other Useful FeaturesBusinessPhone – Dialog 4220 Lite / Dialog 321076Direct Inward System Access (DISA)If you are working externally and you have the

Page 76 - Other Useful Features

77BusinessPhone – Dialog 4220 Lite / Dialog 3210Other Useful FeaturesAccount NumberAn Account Number can be entered to debit telephone cost to differe

Page 77

Other Useful FeaturesBusinessPhone – Dialog 4220 Lite / Dialog 321078DTMF TonesThe DTMF function is used to control answering machines or any other te

Page 78 - *61* Dial

79BusinessPhone – Dialog 4220 Lite / Dialog 3210Other Useful FeaturesLeast Cost RoutingLeast Cost Routing (LCR) automatically selects the cheapest way

Page 79 - Least Cost Routing

DescriptionBusinessPhone – Dialog 4220 Lite / Dialog 32108Dialog 3210 Basic1234567891011

Page 80 - Accessories

AccessoriesBusinessPhone – Dialog 4220 Lite / Dialog 321080AccessoriesThis chapter describes optional features that can be used together with your Bus

Page 81 - Tape recorder

81BusinessPhone – Dialog 4220 Lite / Dialog 3210AccessoriesDialog 3210The Option unit DBY 410 02 is an optional accessory, to be installed on the bott

Page 82 - Handset to headset

AccessoriesBusinessPhone – Dialog 4220 Lite / Dialog 321082HeadsetNote: The Headset function is only available for the Dialog 3210 Basic equipped with

Page 83 - Useful Hints

83BusinessPhone – Dialog 4220 Lite / Dialog 3210Useful HintsUseful HintsConnections between external linesWith your BusinessPhone PBX, you can establi

Page 84 - Installation

InstallationBusinessPhone – Dialog 4220 Lite / Dialog 321084InstallationDialog 4220 LiteInstall cablesYou can put the cable to the handset in the notc

Page 85 - Position high Position low

85BusinessPhone – Dialog 4220 Lite / Dialog 3210InstallationInstall stands and adapt telephonePosition high Position lowPress to fasten stand Release

Page 86 - Install pullout leaf

InstallationBusinessPhone – Dialog 4220 Lite / Dialog 321086Install pullout leaf1 Remove the protective film from the guiding rails.2 Attach the guidi

Page 87 - Wall mounting handset hook

87BusinessPhone – Dialog 4220 Lite / Dialog 3210InstallationWall mounting handset hookThe phone can be wall mounted without using a special console. U

Page 88 - Cleaning the telephone

InstallationBusinessPhone – Dialog 4220 Lite / Dialog 321088Install cardUse the Designation Card Manager to make and print your own designation cards.

Page 89 - Install cables

89BusinessPhone – Dialog 4220 Lite / Dialog 3210InstallationDialog 3210 BasicInstall cables1 Cable to handset 2 Cable to exchange 3 Space for perso

Page 90

9BusinessPhone – Dialog 4220 Lite / Dialog 3210Description1 Message / Conferencea. To send and receive messages. See section “Messages” on page 49.b.

Page 91 - Placing the telephone

InstallationBusinessPhone – Dialog 4220 Lite / Dialog 321090Wall mounting handset hookWhen mounting on a wall, you have to pull out and turn the hook.

Page 92 - Glossary

91BusinessPhone – Dialog 4220 Lite / Dialog 3210InstallationPlacing the telephone• Do not place your telephone on sensitive surfaces. Use a non-slippe

Page 93

GlossaryBusinessPhone – Dialog 4220 Lite / Dialog 321092GlossaryAbbreviated Number DiallingInitiating a call to a pre-programmed number by dialling a

Page 94

93BusinessPhone – Dialog 4220 Lite / Dialog 3210GlossaryExtensionAll telephones connected to the PBX have a unique internal number (up to 8 digits).Fu

Page 95

GlossaryBusinessPhone – Dialog 4220 Lite / Dialog 321094Third partyA third connection (person), which can be included in an ongoing two person convers

Page 96

95BusinessPhone – Dialog 4220 Lite / Dialog 3210IndexIndexAAbbreviated Numbers 23Common 24Individual 25Absence Information 42Change information 45, 48

Page 97

IndexBusinessPhone – Dialog 4220 Lite / Dialog 321096Group Call-pick-up 67Group Features 65Common Bell 68Key system 65Pick-up group 67Supervision 66Gr

Page 98

97BusinessPhone – Dialog 4220 Lite / Dialog 3210IndexIndividual Abbreviated Numbers via a programmable key 24Make calls 17PPassword 62Password protect

Page 99 - Quick Reference Guide

NotesBusinessPhone – Dialog 4220 Lite / Dialog 321098Notes

Page 100

Quick Reference GuideAnswer callsAnswer: Lift handset Answer on another extension:Lift handsetExt. No.6 Save external number: Please see Make calls -

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