Aastra ITE-760 User's Guide download pdf (Page 107)

ITE-760 User Guide

Aastra - 2568-004 93

Appendix I

Glossary

Term Definition

Access Code A one or two digit number that must be dialed before an

outside call can be made.

Account Code A billing number for long distance calls that may be

assigned as a part of a user's dialing procedure.

Alphabetic Keypad A QWERTY keyboard located under the cover at the

bottom of the phone.

Authorization Code A unique number that may be assigned to a user or a

directory number which, when dialed, permits authorized

usage of system features.

Centergy Reporting

Centergy ® is a call center management tool that

integrates with the Pointspan system.

Code (Abbreviated Dial) The single or double-digit number that a user assigns to a

phone number when setting up Abbreviated Dial feature.

This code number is used in place of the complete phone

number.

Extension/Directory Number A number assigned to an individual telephone set which,

when dialed, allows access to that telephone set; an

internal phone number.

External (call or number) A call to a number that is outside of the phone system.

Feature Codes A combination of the star (*) or the pound (#) symbol

plus a single digit of the pad. Each code accesses a

specific system feature.

Example: Feature Code "*3" activates the Call Forward

feature. See Feature Codes in Chapter 4.

A Numeric Feature Code (two to four digits) is used to

access features on rotary phones that do not have a * or a

# symbol.

Features Capabilities of a phone other than placing and receiving

calls. For example, Hold, Transfer, Call Forward, Call

Back Queuing, etc.

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Aastra ITE-760 User's Guide Page 107