Aastra ITE-760 User's Guide

M M Proprietary Information and Contents x Aastra – 2568-004 Lock and Unlock a Meet-Me Conference ...

M M Chapter 6,Feature Codes 86 Aastra – 2568-004 Feature Action Feature Code Last Number Redial Or Press Transfer/3-Way Conference V

MM ITE-760 User Guide Aastra - 2568-004 87 Chapter 7 Telephone Tests Telephone Tests You can perform a number of tests on your phone, such as pho

M M Chapter 7,Telephone Tests 88 Aastra – 2568-004 Step Action Result 8. Press 1-beep 9. Press 2-beep confirmation tone and then sil

MM ITE-760 User Guide Aastra - 2568-004 89 Informational Tests The following tests can be run on the phone. Test Name Action Response Class of

M M Chapter 7,Telephone Tests 90 Aastra – 2568-004 System Tone Tests Action Result Press Silence Press Inside Dial Tone Press Ou

MM ITE-760 User Guide Aastra - 2568-004 91 Action Result Press "Voice Mail"

M M Chapter 7,Telephone Tests 92 Aastra – 2568-004

MM ITE-760 User Guide Aastra - 2568-004 93 Appendix I Glossary Glossary Term Definition Access Code A one or two digit number that must be dia

M M Appendix I,Glossary 94 Aastra – 2568-004 Term Definition Incoming Calls Calls that are made from outside of the system to an extension inside

MM ITE-760 User Guide Aastra - 2568-004 95 Term Definition Program The instructions that you give to the phone through number codes (feature cod

MM ITE-760 User Guide Aastra - 2568-004 xi Access the Private Directory...

M M Appendix I,Glossary 96 Aastra – 2568-004

MM ITE-760 User Guide Aastra - 2568-004 97 Appendix II Troubleshooting Troubleshooting The following table represents the more common problems fo

M M Proprietary Information and Contents xii Aastra – 2568-004 Chapter 6 Feature Codes...

MM ITE-760 User Guide Aastra - 2568-004 xiii About This Publication The ITE-760 User Guide describes the phone and its primary functions. Audie

M M About this Publication xiv Aastra – 2568-004 Convention Description Example Vertical Ellipses Vertical line omissions in a command sequence

MM ITE-760 User Guide Aastra - 2568-004 1 Chapter 1 Basic Information ITE-760 Description The ITE-760 digital telephone gives you access to all s

M M Chapter 1, Basic Information 2 Aastra – 2568-004 Using the ITE-760 The following are things to remember when using the ITE-760 phone: • The f

MM ITE-760 User Guide Aastra - 2568-004 3 Expansion Module Accessory An M710 Button Expansion Module adds 20 feature keys to the phone. Two expans

M M Chapter 1, Basic Information 4 Aastra – 2568-004 ITE-760 Connections ITE-760 ConnectionsITE Digital LineConnector at theback of the phoneNOT

MM ITE-760 User Guide Aastra - 2568-004 5 ITE-760 Diagram DisplayScreenRedial Dirctry10/31/02 04:44PMSoftkeysMessageLampNavigatorFeatureButtonsAl

M M Proprietary Information and Contents ii Aastra – 2568-004

M M Chapter 1, Basic Information 6 Aastra – 2568-004 Key Symbol Description And Used to display additional information about a record or car

MM ITE-760 User Guide Aastra - 2568-004 7 Description Icon Action Space Press the Space key one time for one space between characters. Shift to

M M Chapter 1, Basic Information 8 Aastra – 2568-004 Key Lamp Status Description Flash There is a message in your mailbox, and a new call in t

MM ITE-760 User Guide Aastra - 2568-004 9 Sound Tone Description Lone Ring+Beep Waiting Caller Tone You have called an extension that is busy L

M M Chapter 1, Basic Information 10 Aastra – 2568-004 Place an Internal Call • If you have more than one extension on your phone, press the exte

MM ITE-760 User Guide Aastra - 2568-004 11 Dial with the Incoming Calls Log See Incoming Calls Log. Answer a Call Condition: There is a call ring

M M Chapter 1, Basic Information 12 Aastra – 2568-004

MM ITE-760 User Guide Aastra - 2568-004 13 Chapter 2 Phone Settings Display Contrast You can adjust the display contrast to one of 8 levels. Ste

M M Chapter 2, Phone Settings 14 Aastra – 2568-004 Choose the Ring Melody and Volume Step Action Result 1. Press 2. Press 4 Times 3.

MM ITE-760 User Guide Aastra - 2568-004 15 Step Action Result 5. Press Or Each time a key is pressed, the corresponding melody is played T

MM ITE-760 User Guide Aastra - 2568-004 iii 4th Edition (May 5, 2005) © Copyright 2005 Aastra Intecom Inc. All rights reserved. Information in th

M M Chapter 2, Phone Settings 16 Aastra – 2568-004 Step Action Result 1. Press Or A new beep volume each time a key is pressed The last v

MM ITE-760 User Guide Aastra - 2568-004 17 Chapter 3 Modes of Operation Speaker The Speaker key allows you to converse using the speaker. Others

M M Chapter 3, Modes of Operation 18 Aastra – 2568-004 Step Action Result 1. Lift the handset The Speaker key lamp is off You are now conver

MM ITE-760 User Guide Aastra - 2568-004 19 When the HFA feature is activated, the phone should not be left unattended without first deactivating

M M Chapter 3, Modes of Operation 20 Aastra – 2568-004 Answer a Call with Hands Free Auto-Answer Activated Conditions: The handset remains onhoo

MM ITE-760 User Guide Aastra - 2568-004 21 Chapter 4 Features Abbreviated Dial The Abbreviated Dial feature allows you to store frequently-called

M M Chapter 4, Features 22 Aastra – 2568-004 Program an Abbreviated Dial Number Condition: The phone is on hook Step Action Result 1. Press

MM ITE-760 User Guide Aastra - 2568-004 23 Step Action Result 8. Press Or Press + Exits the programming function Other Softkeys Used w

M M Chapter 4, Features 24 Aastra – 2568-004 Use the Abbreviated Dial Feature Key Step Action Result 1. If you have more than one line: Press

MM ITE-760 User Guide Aastra - 2568-004 25 Step Action Result 4. Press Repeatedly The Abbreviated Dial numbers are displayed sequentially:

M M Proprietary Information and Contents iv Aastra – 2568-004 Revision History The following represents the revision history of this publication: R

M M Chapter 4, Features 26 Aastra – 2568-004 Auto Dial The Auto Dial feature allows you to store one number of up to 28 digits for each Auto Dial f

MM ITE-760 User Guide Aastra - 2568-004 27 Step Action Result 5. Press The number is saved 6. Press Or Press + Exits the Auto Dial

M M Chapter 4, Features 28 Aastra – 2568-004 Display an Auto Dial Number The Display feature key is used to display your Auto Dial numbers. Step

MM ITE-760 User Guide Aastra - 2568-004 29 • When your conversation is being overridden and you place the other party on hold or hang up, the ove

M M Chapter 4, Features 30 Aastra – 2568-004 • An option to the Buzz/Status talking connection is the Buzz/Status-Alert Only option. • In a grou

MM ITE-760 User Guide Aastra - 2568-004 31 Step Action Result 2. Lift the handset Or Press You are connected to the Status party Place a

M M Chapter 4, Features 32 Aastra – 2568-004 Call Forward The Call Forward feature allows you to temporarily redirect your incoming calls to anothe

MM ITE-760 User Guide Aastra - 2568-004 33 Step Action Result 4. Option: If number is already assigned and you want to change it: Press 5.

M M Chapter 4, Features 34 Aastra – 2568-004 Step Action Result 5. Press Or Press + Exits the Programming function Other Softkeys Used w

MM ITE-760 User Guide Aastra - 2568-004 35 Turn Off Call Forward with the Feature Key Step Action Result 1. If you have more than one line: P

MM ITE-760 User Guide Aastra - 2568-004 v Table of Contents 4th Edition (May 5, 2005) ...

M M Chapter 4, Features 36 Aastra – 2568-004 Call Park The Call Park feature allows you to temporarily place a call on hold for a pre-set time limi

MM ITE-760 User Guide Aastra - 2568-004 37 Call Pickup The Call Pickup feature allows you to answer another ringing line at your phone. There are

M M Chapter 4, Features 38 Aastra – 2568-004 Step Action Result 1. Lift the handset Or Press 2. Press 2-beep confirmation tone 3.

MM ITE-760 User Guide Aastra - 2568-004 39 Accept a Call Waiting Conditions: You are already on a call Call Waiting tone Extension key lamp fl

M M Chapter 4, Features 40 Aastra – 2568-004 Step Action Result 2. Repeat Step 1 to alternate between calls Return to the Holding Party when

MM ITE-760 User Guide Aastra - 2568-004 41 • A callback is left on the number that you originally dialed, even if it has been forwarded. • When

M M Chapter 4, Features 42 Aastra – 2568-004 Step Action Result 1. Lift the handset Or Press You have answered the returned callback Retu

MM ITE-760 User Guide Aastra - 2568-004 43 Step Action 2. Press Repeatedly to find the Callback to cancel Display and Cancel a Callback St

M M Chapter 4, Features 44 Aastra – 2568-004 • A member may leave a conference at any time by hanging up. If there are only 2 parties left, then

MM ITE-760 User Guide Aastra - 2568-004 45 Step Action Result 4. Press Or Press The conference is established Conference key lamp ON Lon

M M Proprietary Information and Contents vi Aastra – 2568-004 Other Keys...

M M Chapter 4, Features 46 Aastra – 2568-004 • Callback Queuing – See Queue for External Calls • Online Queuing - See Queue for External Calls Us

MM ITE-760 User Guide Aastra - 2568-004 47 Activate Do Not Disturb Step Action Result 1. Press You can also use the feature code * 6 Do N

M M Chapter 4, Features 48 Aastra – 2568-004 Group Listen The Group Listen feature allows any person in a conference to add up to ten parties, in a

MM ITE-760 User Guide Aastra - 2568-004 49 Rejoin the Conference Rejoin when a dialed number for Group Listen (internal or external) is busy or u

M M Chapter 4, Features 50 Aastra – 2568-004 Step Action 1. Press Or Press Or Press Retrieve a Party on Hold Condition: Caller 1 is o

MM ITE-760 User Guide Aastra - 2568-004 51 Step Action Result 2. Press Caller 2 is placed on hold Toggle between Held Calls The display s

M M Chapter 4, Features 52 Aastra – 2568-004 Accept a Hotline Conference Call If you place a party on hold to accept a Call Waiting that is a Hotl

MM ITE-760 User Guide Aastra - 2568-004 53 • An Intercom call is indicated by a flashing Intercom key lamp and one-ring normal ring or three-ring

M M Chapter 4, Features 54 Aastra – 2568-004 Meet-Me Conference The Meet-Me Conference feature allows up to twelve parties to dial a designated num

MM ITE-760 User Guide Aastra - 2568-004 55 Lock and Unlock a Meet-Me Conference • The Hold softkey does not put the conference on hold. • A Mee

MM ITE-760 User Guide Aastra - 2568-004 vii Mute...

M M Chapter 4, Features 56 Aastra – 2568-004 Transfer an Outside Call to a Meet-Me Conference Condition: You are connected to a party that needs

MM ITE-760 User Guide Aastra - 2568-004 57 Step Action Result 1. Press After all notified parties have joined the phone conversation, press

M M Chapter 4, Features 58 Aastra – 2568-004 Step Action Result 1. Lift the handset Or Press 2. Dial the external number Voice prompt

MM ITE-760 User Guide Aastra - 2568-004 59 Step Action Result 2. Wait on the line The call is automatically placed Cancel the Callback Con

M M Chapter 4, Features 60 Aastra – 2568-004 Use the Redial Softkey Step Action Result 1. Press The last outside number dialed is automatica

MM ITE-760 User Guide Aastra - 2568-004 61 Step Action Result 2. Press Or Press 3. Press Display key lamp OFF Or Display will time

M M Chapter 4, Features 62 Aastra – 2568-004 Transfer The Transfer feature allows you to transfer both internal and external calls using a feature

MM ITE-760 User Guide Aastra - 2568-004 63 Step Action Result 3. Hang up Or Press Or Press The call is transferred to the destination pa

M M Chapter 4, Features 64 Aastra – 2568-004 Voice Mail The Voice Mail feature allows you to access the voice mail system to send and receive messa

MM ITE-760 User Guide Aastra - 2568-004 65 Step Action Result 2. Follow the voice mail system prompts 3. Hang up Or Press Retrieve a

M M Proprietary Information and Contents viii Aastra – 2568-004 Place a Status Call to a Buzz User ...

M M Chapter 4, Features 66 Aastra – 2568-004

MM ITE-760 User Guide Aastra - 2568-004 67 Chapter 5 Directories and Logs Directories and Logs The following directories and logs can be accessed

M M Chapter 6, Directories and Logs 68 Aastra – 2568-004 • You can initiate calls from the Private directory • You can access the Private directo

MM ITE-760 User Guide Aastra - 2568-004 69 Create an Entry in the Private Directory Step Action Result 1. Press If the directory is already

M M Chapter 6, Directories and Logs 70 Aastra – 2568-004 Step Action Result 2. Press Or Press Or Press 3. Press Or to highlight the

MM ITE-760 User Guide Aastra - 2568-004 71 Step Action Result 6. Type the new name (maximum of 7 characters) using the alphabetic keypad at th

M M Chapter 6, Directories and Logs 72 Aastra – 2568-004 Step Action Result Press Call is placed after 5-second delay Or Press Call is placed

MM ITE-760 User Guide Aastra - 2568-004 73 Step Action Result 6. 2-beep confirmation tone The display indicates that the directory has been

M M Chapter 6, Directories and Logs 74 Aastra – 2568-004 Enter FAX, GSM, and DECT Information Step Action Result 1. Press 2. Press 3 ti

MM ITE-760 User Guide Aastra - 2568-004 75 Step Action Result 9. Enter the number to store (up to 23 digits maximum) 10. Press 2-beep c

MM ITE-760 User Guide Aastra - 2568-004 ix Conference up to Seven Parties...

M M Chapter 6, Directories and Logs 76 Aastra – 2568-004 Access the Incoming Calls Log At the present time there will be only one record in the Inc

MM ITE-760 User Guide Aastra - 2568-004 77 Display Description The log is empty Place a Call from the Incoming Calls Log Condition: You are in

M M Chapter 6, Directories and Logs 78 Aastra – 2568-004 Step Action Result 3. If the caller's name is not in the log: Enter the name usin

MM ITE-760 User Guide Aastra - 2568-004 79 Step Action Result 5. Press 6. 2-beep confirmation tone The display indicates that the log

M M Chapter 6, Directories and Logs 80 Aastra – 2568-004 Step Action Result 3. Press To return to first part of the record 4. Press Or

MM ITE-760 User Guide Aastra - 2568-004 81 Step Action Result 2. Press The name and number are automatically stored in the private directory

M M Chapter 6, Directories and Logs 82 Aastra – 2568-004 Step Action Result 3. Press 4. Press 5. 2-beep confirmation tone The dis

MM ITE-760 User Guide Aastra - 2568-004 83 Step Action Result 5. If necessary: Press Or To scroll through the entries Press To back up to

M M Chapter 6, Directories and Logs 84 Aastra – 2568-004

MM ITE-760 User Guide Aastra - 2568-004 85 Chapter 6 Feature Codes Feature Codes If your phone does not have one of the following keys, use a fea