Aastra DT390 User's Guide Page 103
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- Table of contents
- TROUBLESHOOTING
- BOOKMARKS
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CORDLESS PHONE FOR MX-ONE™
103 1424-EN/LZT 103 087 Uen F2 2012-03-02
18 Troubleshooting
This chapter contains information on how to solve common operational
problems, see table 12 on page 103, and warnings, see table 13 on page
103, you may receive. Go through the following lists if you encounter any
problems. If the checklists do not solve the problem, contact the system
administrator. If others have similar problems, there may be a system
error.
Table 12 Operational problems
Table 13 Error or warning messages
Fault Probable cause Action or comment
No display The battery level is
low or the phone is
defective.
Charge the battery.
No ringing
1. The mute icon
is shown in the
display
2. The ring volume
set to silent
3.. The phone is
defective.
1. Make a long press
on ,
2. Increase
volume(settings>Sou
nd & Alerts>Volume
3. Send the phone for
service.
Signal strength icon
off
Out of system
coverage area or the
phone is defective.
Enter coverage area.
Call is switched off
after 2 seconds
The phone is
defective.
Contact the system
administrator.
Display shows Probable cause Action or comment
Enter PIN The phone’s lock is
activated.
Enter the required
PIN code. If you have
lost the PIN code,
configure a new or do
a factory reset in
WinPDM.
No access The network is in
range, but no access
rights.
Switch off the phone
and then switch it on
again.
- Aastra DT390 1
- Cordless Phone for MX-ONE™ 1
- 1 Introduction 3
- 1.4 Software Version 4
- 1.5.1 Operating area 5
- 1.5.2 Out of Range 5
- 1.5.3 Standby Time 5
- 2 Safety Instructions 6
- (EU and EFTA only) 8
- (USA and Canada only) 8
- 2.3.3 Information to User 10
- 2.4.1 Cordless Telephone 11
- 2.4.2 Battery 11
- INSTRUCTIONS 12
- 3 DT390 Description 14
- 3.1 Functions and Accessories 15
- 3.1.1 Accessories 16
- 3.2 Display Information 17
- 3.2.1 Soft keys 18
- 3.2.3 Display Icons 19
- ESCRIPTION 20
- 3.2.4 Menu Tabs 21
- 3.3 Menu Structure 22
- 3.3.1 Calls Menu 23
- 3.3.2 Contacts Menu 24
- 3.3.3 Settings Menu 25
- 3.3.4 In Call Menu 26
- 3.4 Tones 27
- 3.5 Indicators 28
- 4 Switching On and Off 29
- 5 Free Seating 30
- 6 Incoming Calls 31
- 6.2 Rejecting a Call 32
- 6.3 Ending a Call 33
- 6.4 Parallel Ringing 33
- NCOMING CALLS 34
- 7 Outgoing Calls 35
- 7.1.2 Dialing From Contacts 36
- 7.4.1 Callback 38
- 7.4.2 Ordering Call Waiting 39
- 7.5 Bypass 40
- 7.6 Speed Dialing 41
- 7.7 Authorization Codes 41
- UTGOING CALLS 42
- 8 Call List 44
- 9 Contacts 46
- Phonebook (Optional) 47
- 9.6 Writing Text and Numbers 50
- 9.6.3 Special Characters 51
- 10 During Calls 52
- 10.5 Inquiry 53
- 10.6 Transfer 54
- 10.7 Blind Transfer 55
- 10.8 Call Parking (On Hold) 55
- 10.8.1 Resuming a Call 56
- 10.10 Conference 57
- URING CALLS 58
- 11 Call Forwarding 59
- 11.2 Internal Follow-me 60
- 11.3 External Follow-me 61
- FORWARDING 62
- 11.4 Personal Number 63
- External Phone 64
- 3. Press 70
- Extension 71
- 13 Messages 74
- 13.2 Voice Mail (Optional) 75
- 13.2.1 Activating Voice Mail 76
- 14 Group Features 77
- 14.4 Group Do Not Disturb 78
- 15 Other Useful Features 80
- 15.2 Call Statistics 81
- 15.3 General Deactivation 81
- 15.4 Night Service 81
- 15.5 Emergency Mode 82
- 15.6 Malicious Call Tracing 82
- 15.8 Do Not Disturb (DND) 84
- 16 Settings 85
- 16.2 Display 86
- 16.3 Time and Date 87
- 16.4 Phone Locks 88
- 16.4.3 Activating Phone Lock 89
- 16.5 Changing the Owner ID 90
- 16.7 Changing Menu Language 92
- 16.8 System 92
- 16.9 In Charger 94
- 16.10 Headset Profiles 96
- 17 Installation 97
- 17.2 Accessories 98
- 17.2.4 Security String 99
- 17.2.3 Leather Casing 99
- 17.3 Chargers 100
- 17.3.3 Rack PDM Charger 101
- 17.4 WinPDM and CPDM3 102
- 18 Troubleshooting 103
- ROUBLESHOOTING 104
- ORDLESS PHONE FOR MX-ONE™ 105
- 19 Glossary 106
- CORDLESS PHONE FOR MX-ONE™ 107
- 20 Telephony Function Codes 108
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