Aastra 6731i User's Guide

Aastra Model 6731i IP PhoneUser Guide Release 3.2 41-001387-00 Rev 00 – 01.2011

Getting Started 4 41-001387-00 Rev 00 – 01.2011If appropriate servers are found they are listed for you to select from by scrolling down to view the

Handling Calls 94 41-001387-00 Rev 00 – 01.2011Joining Two Active Calls in a Single ConferenceCentralized Conferencing (for Sylantro and Broadsoft Se

Handling Calls41-001387-00 Rev 00 – 01.2011 95Use the following procedure to create a conference call using centralized conferencing. Use the follow

Handling Calls 96 41-001387-00 Rev 00 – 01.2011If any party in the conference hangs up (including the party that began the conference), all other par

Handling Calls41-001387-00 Rev 00 – 01.2011 97Ending a Conference and Transferring Remaining PartiesThe 6731i allows a Host to drop from a 3-way con

Managing Calls 98 41-001387-00 Rev 00 – 01.2011Managing CallsThe 6731i has several features that make it easier to manage calls, and to keep track of

Managing Calls41-001387-00 Rev 00 – 01.2011 99Sorting Entries and Quick Search FeatureYou can also sort multiple numbers according to preference and

Managing Calls 100 41-001387-00 Rev 00 – 01.2011Adding an Entry to the Directory List from the Save KeyYou can also add a new entry to the Directory

Managing Calls41-001387-00 Rev 00 – 01.2011 101Edit an Entry in the Directory ListUse the following procedure to edit an entry in the Directory List

Managing Calls 102 41-001387-00 Rev 00 – 01.2011Use the following procedures to delete a single entry or all entries from the Directory List. Use the

Managing Calls41-001387-00 Rev 00 – 01.2011 103Save an Entry to the Directory ListYou can save entries (names and numbers) from other sources to you

Getting Started41-001387-00 Rev 00 – 01.2011 5When the configuration update is complete, the phone displays the following screens:Idle ScreensIdle S

Managing Calls 104 41-001387-00 Rev 00 – 01.2011Use the following procedure to save names/numbers from the Callers List to the Directory. Use the fol

Managing Calls41-001387-00 Rev 00 – 01.2011 105Downloading the Directory List to Your PCYou can download the Directory List to your PC via the Aastr

Managing Calls 106 41-001387-00 Rev 00 – 01.2011Callers ListThe Callers list is a stored log of your incoming calls. The 6731i IP Phone stores inform

Managing Calls41-001387-00 Rev 00 – 01.2011 107Caller’s List Screen DisplayYou can view, scroll, and delete line items in the Callers List from the

Managing Calls 108 41-001387-00 Rev 00 – 01.2011Use the following procedure to edit the Callers List:Deleting Entries From the Callers ListYou can de

Managing Calls41-001387-00 Rev 00 – 01.2011 109You can use any spreadsheet application to open the file for viewing. The following is an example of

Managing Calls 110 41-001387-00 Rev 00 – 01.2011The following paragraphs describe account-based DND and CFWD:• DND Account-Based Configuration• Call

Managing Calls41-001387-00 Rev 00 – 01.2011 111Configuring DND Using the Aastra Web UI.Use the following procedure to configure DND using the Aastra

Managing Calls 112 41-001387-00 Rev 00 – 01.2011Using DND Modes via the IP Phone UIAfter you add a DND key to your phone, you can toggle the DND stat

Managing Calls41-001387-00 Rev 00 – 01.2011 113DND in Account ModeIn the above example, Screenname1, Screenname2, and Screenname3, are three account

Getting Started 6 41-001387-00 Rev 00 – 01.2011When more than one status message displays, the 2 is shown after the message to indicate that you can

Managing Calls 114 41-001387-00 Rev 00 – 01.2011In the above example, Screenname1 and 3 have DND ON as indicated by a check mark (). Screenname2 has

Managing Calls41-001387-00 Rev 00 – 01.2011 115Configuring CFWD Using the Aastra Web UIUse the following procedure to configure CFWD using the Aastr

Managing Calls 116 41-001387-00 Rev 00 – 01.20111. Click on Basic Settings->Preferences->General.2. In the “Call Forward Key Mode” field, selec

Managing Calls41-001387-00 Rev 00 – 01.2011 1175. Click on Basic Settings->Account Configuration.The illustration above shows 3 accounts configur

Managing Calls 118 41-001387-00 Rev 00 – 01.2011Using CFWD via the IP Phone UIOnce CFWD is enabled on your phone, you can access and change the confi

Managing Calls41-001387-00 Rev 00 – 01.2011 119CFWD in Account Mode1. Use the Right and Left arrow keys to scroll through each account.In the above

Managing Calls 120 41-001387-00 Rev 00 – 01.20117. In the CFWD State screen, press the Down arrow key to scroll to the CFWD Number screen and press C

Managing Calls41-001387-00 Rev 00 – 01.2011 121CFWD in Phone Mode1. Use the Right and Left arrow keys to scroll through each account.In the above ex

Managing Calls 122 41-001387-00 Rev 00 – 01.20114. Press the Change key for the mode you selected in Step 2. Scroll to the CFWD State screen. This sc

Managing Calls41-001387-00 Rev 00 – 01.2011 123CFWD in Custom ModeIn the above example, Screenname1, Screenname2, and Screenname3, are three account

IP Phone Keys41-001387-00 Rev 00 – 01.2011 7IP Phone KeysKey PanelThe following sections describe the various 6731i phone key functions on both the

Managing Calls 124 41-001387-00 Rev 00 – 01.20112. Select an account to configure. Press the Change key. The CFWD Mode screen displays. Use the Up an

Managing Calls41-001387-00 Rev 00 – 01.2011 1254. Press the Change key for the mode you selected in step 2. Scroll to the CFWD State screen. This di

Managing Calls 126 41-001387-00 Rev 00 – 01.2011Missed Calls IndicatorThe IP phone has a "missed calls" indicator that increments the numbe

Managing Calls41-001387-00 Rev 00 – 01.2011 127The phone displays up to 99 voicemail messages for an account even if the number of voicemails exceed

Additional Features 128 41-001387-00 Rev 00 – 01.2011Additional FeaturesThis section describes additional features you can use on the 6731i phone.Sta

Additional Features41-001387-00 Rev 00 – 01.2011 129Display DTMF DigitsA feature on the IP phones allows users to enable or disable DTMF (dual-tone

Additional Features 130 41-001387-00 Rev 00 – 01.2011Play Call Waiting ToneYou can enable or disable the playing of a call waiting tone when you are

Additional Features41-001387-00 Rev 00 – 01.2011 131Call Waiting Tone PeriodYou can specify a specific time period (in seconds) for the call waiting

Additional Features 132 41-001387-00 Rev 00 – 01.2011Stuttered Dial ToneYou can enable or disable the playing of a stuttered dial tone when there is

Additional Features41-001387-00 Rev 00 – 01.2011 133.XML Beep SupportUsing the Aastra Web UI, you can enable or disable a beep to be audible when th

IP Phone Keys 8 41-001387-00 Rev 00 – 01.2011Key DescriptionThe following table identifies the keys on the key panel of your 6731i IP phone that you

Additional Features 134 41-001387-00 Rev 00 – 01.2011Call Hold Reminder During Active CallsThe IP phones allow you to enable or disable the ability f

Additional Features41-001387-00 Rev 00 – 01.2011 135Call Hold Reminder (on single hold)In previous releases, the call hold reminder ring splash was

Additional Features 136 41-001387-00 Rev 00 – 01.2011Status Scroll DelayUsing the Aastra Web UI, you can specify a scroll delay option that allows yo

Additional Features41-001387-00 Rev 00 – 01.2011 137Incoming Call Interrupts DialingThe 6731i has a feature you can enable or disable called "I

Additional Features 138 41-001387-00 Rev 00 – 01.2011Intercom BehaviorIf “Incoming Call Interrupts Dialing” is enabled and you are dialing an outgoin

139 41-001387-00 Rev 00 – 01.2011Switch UI Focus to Ringing LineYou can configure a feature on the 6731i that controls the behavior of the phone when

Additional Features 140 41-001387-00 Rev 00 – 01.2011The following table provides the behavior of the preferred line focus feature with other feature

Additional Features41-001387-00 Rev 00 – 01.2011 141Goodbye Key Cancels Incoming CallsThe 6731i has a feature that allows you to configure the Goodb

Additional Features 142 41-001387-00 Rev 00 – 01.2011Using the Goodbye Key to Cancel Incoming Calls FeatureMessage Waiting IndicatorYou can configure

Additional Features41-001387-00 Rev 00 – 01.2011 143Configuring Message Waiting IndicatorUse the following procedure to configure the message waitin

IP Phone Keys41-001387-00 Rev 00 – 01.2011 9Line/Call Appearance keys - Connect you to a line or call. The Aastra 6731i IP phone supports 2 line key

Additional Features 144 41-001387-00 Rev 00 – 01.2011You can change the behavior of how the phone handles incoming intercom calls by enabling/disabli

Additional Features41-001387-00 Rev 00 – 01.2011 145Using Redial Key for “Last Number Redial”The IP phone has an enhanced redial user interface that

Additional Features 146 41-001387-00 Rev 00 – 01.2011Configuring Group RTP PagingUse the following procedure to configure RTP streaming on the receiv

Additional Features41-001387-00 Rev 00 – 01.2011 147Shared Call Appearance (SCA) Call BridgingShared Call Appearance (SCA) is when incoming calls ar

Additional Features 148 41-001387-00 Rev 00 – 01.2011Line Keys and Idle ScreensProgrammable Line KeysLine key Phone BehaviorState Call LED Call Calle

Available Features Enabled by Administrators41-001387-00 Rev 00 – 01.2011 149Available Features Enabled by AdministratorsThere are features on your

Available Features Enabled by Administrators 150 41-001387-00 Rev 00 – 01.2011Autodial (Hotline and Warmline)Your System Administrator can configure

Available Features Enabled by Administrators41-001387-00 Rev 00 – 01.2011 151When the 3 Ignore Answer 4 line displays, you can press the Right Arrow

Available Features Enabled by Administrators41-001387-00 Rev 00 – 01.2011 152Contact your System Administrator for more information about this featu

Available Features Enabled by Administrators 153 41-001387-00 Rev 00 – 01.2011RTP Recording and Simultaneous PlayingThe IP Phones now allow for Real-

IP Phone Keys 10 41-001387-00 Rev 00 – 01.2011Keypad KeysThe 6731i has a keypad with digits from 0 through 9, a “*” key, and a “#” key. Keys 2 throug

Available Features Enabled by Administrators41-001387-00 Rev 00 – 01.2011 154Once the login information for a specific user is entered and accepted

Available Features Enabled by Administrators 155 41-001387-00 Rev 00 – 01.2011To enable this call diverting feature, contact your System Administrato

Available Features Enabled by Administrators41-001387-00 Rev 00 – 01.2011 156The following table identifies when a call terminated screen displays o

Troubleshooting Solutions 157 41-001387-00 Rev 00 – 01.2011Troubleshooting SolutionsWhy is my display blank?Ensure that power is being provided to yo

Troubleshooting Solutions41-001387-00 Rev 00 – 01.2011 158Why does my phone display "Bad Encrypted Config"?The IP phone displays "Bad

Troubleshooting Solutions 159 41-001387-00 Rev 00 – 01.2011How do I lock my phone?You can lock your phone to prevent the phone from being used or con

Troubleshooting Solutions41-001387-00 Rev 00 – 01.2011 160Lock the PhoneUnlock the PhoneUse the following procedure to lock an IP Phone using the Aa

Limited Warranty41-001387-00 Rev 00 – 01.2011 161Limited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one

Appendix A - Time Zone Codes41-001387-00 Rev 00 – 01.2011 A-1Appendix A - Time Zone CodesThe following table identifies the time zone name and time

Appendix A - Time Zone Codes A-2 41-001387-00 Rev 00 – 01.2011CA-NewfoundlandCA-AtlanticCA-EasternCA-SaskatchewanCA-CentralCA-MountainCA-PacificCA-Yu

Methods for Customizing Your Phone41-001387-00 Rev 00 – 01.2011 11Methods for Customizing Your PhoneThere are two ways to customize specific options

Appendix A - Time Zone Codes41-001387-00 Rev 00 – 01.2011 A-3MC-Monaco MD-Chisinau MK-Skopje MQ-Martinique MS-Montserrat MT-Malta MU - MauritiusMX-M

Appendix A - Time Zone Codes A-4 41-001387-00 Rev 00 – 01.2011UA-Kiev US-Eastern US-Central US-Mountain US-Pacific US-Alaska US-Aleutian US-Hawaii UY

41-001387-00 Rev 00 – 01.2011 Index-1IndexNumerics6731icustomizing ...

Index-2 41-001387-00 Rev 00 – 01.2011key redirection ...

41-001387-00 Rev 00 – 01.2011 Index-3star codes ...

DisclaimerAastra Telecom Inc. will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful u

Methods for Customizing Your Phone 12 41-001387-00 Rev 00 – 01.2011Simplified Options MenuYour System Administrator may configure a simplified option

Methods for Customizing Your Phone41-001387-00 Rev 00 – 01.2011 13Phone Options via the Aastra Web UIIn addition to the IP Phone UI options, you can

Software License Agreement41-001387-00 Rev 00 – 01.2011 iiSoftware License AgreementAastra Telecom Inc., hereinafter known as "Seller", gr

Methods for Customizing Your Phone 14 41-001387-00 Rev 00 – 01.2011The Network Status window displays for the IP phone you are accessing.3. You can l

Methods for Customizing Your Phone41-001387-00 Rev 00 – 01.2011 15The following categories display in the side menu of the Aastra Web UI: Status, Op

Methods for Customizing Your Phone 16 41-001387-00 Rev 00 – 01.2011Operation User Password - Allows you to change user password. For more information

Methods for Customizing Your Phone41-001387-00 Rev 00 – 01.2011 17Basic Settings Preferences - Allows you to enable/disable the following: • Suppres

Phone Status 18 41-001387-00 Rev 00 – 01.2011Phone StatusYou can view the status of your phone using the IP Phone UI or the Aastra Web UI.Phone Statu

Phone Status41-001387-00 Rev 00 – 01.2011 19Finding Your Phone’s IP Address If you want to access your phone’s options using an Internet browser, yo

Phone Status 20 41-001387-00 Rev 00 – 01.2011The Network Status window displays for the IP phone you are accessing.This Network Status window is view

Phone Status41-001387-00 Rev 00 – 01.2011 21The following is an illustration of the Network Status screen in the Aastra Web UI with SIP status displ

Customizing Your Phone 22 41-001387-00 Rev 00 – 01.2011Customizing Your PhoneThe following paragraphs describe the options available from either the

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 23Ring Tone SetsIn addition to ring tones, you can configure ring tone sets on a global-basis on

Content41-001387-00 Rev 00 – 01.2011 iiiContentSoftware License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Customizing Your Phone 24 41-001387-00 Rev 00 – 01.2011Contrast LevelThe "Contrast Level" option on the IP phone allows you to set the amou

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 25Live Dialpad*The "Live Dialpad" option on the IP phone turns the Live Dial Pad mode

Customizing Your Phone 26 41-001387-00 Rev 00 – 01.2011Headset Mic VolumeThe "Headset Mic Volume" option allows you to set the volume level

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 27Configuring Time and DateUse the following procedures to configure the time and date settings

Customizing Your Phone 28 41-001387-00 Rev 00 – 01.2011Set Time ZoneSet Daylight Savings TimeSet Time ServersWith a valid time server enabled your IP

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 29Aastra Web UI1. Click on Basic Settings->Preferences->Time and Date Setting.2. In the “T

Customizing Your Phone 30 41-001387-00 Rev 00 – 01.2011LanguageThe IP phones support several different languages. You can have the IP Phone UI and th

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 31Language InputThe 6731i supports text and character inputs in various languages (English, Germ

Customizing Your Phone 32 41-001387-00 Rev 00 – 01.2011Keypad Input Alphabet TablesEnglish(default)FrenchKey Uppercase Characters Lowercase Character

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 33SpanishGermanKey Uppercase Characters Lowercase Characters00 01 1.:;=_,-'&() 1.:;=_,

Content iv 41-001387-00 Rev 00 – 01.2011Defining an Emergency Dial Plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Customizing Your Phone 34 41-001387-00 Rev 00 – 01.2011ItalianPortugueseKey Uppercase Characters Lowercase Characters00 01 1.:;=_,-'&() 1.:

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 35RussianConfiguring Language Input Using the IP Phone UIYou can configure the language you use

Customizing Your Phone 36 41-001387-00 Rev 00 – 01.2011Use the following procedure to set the input language using the Aastra Web UI:Latin 2 Characte

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 37The following table illustrates the Latin 2 character set used on the 6731i IP Phone.User Pass

Customizing Your Phone 38 41-001387-00 Rev 00 – 01.2011Resetting a User PasswordIf you forget your password, you can reset it and enter a new passwor

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 39Restarting Your PhoneYou may want to restart your phone to check for updates for your phone on

Customizing Your Phone 40 41-001387-00 Rev 00 – 01.2011Phone LockYou can lock your phone to prevent the phone from being used or configured. You can

Customizing Your Phone41-001387-00 Rev 00 – 01.2011 41Unlock the PhoneDefining an Emergency Dial PlanPublic telephone networks in countries around t

Customizing Your Phone 42 41-001387-00 Rev 00 – 01.2011The following table describes the default emergency numbers on the IP phones.You can set the e

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 43Line Keys and Programmable KeysThis section describes the Multiple Line/Call Appearan

Content41-001387-00 Rev 00 – 01.2011 vReceiving Calls. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Line Keys and Programmable Keys 44 41-001387-00 Rev 00 – 01.2011Programmable KeysThere are eight function keys on the 6731i phone that are programmab

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 45Programmable keys can also be set up to quickly to access features such as Call Retur

Line Keys and Programmable Keys 46 41-001387-00 Rev 00 – 01.2011Creating a Speed Dial KeyThe normal function of the speed dial option allows you to d

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 47Value=1234567+Line=2Then, after you press key 1 on the phone, the prefix number displ

Line Keys and Programmable Keys 48 41-001387-00 Rev 00 – 01.2011Creating a Speed Dial Using the Speed Dial Edit OptionYou can use the IP Phone UI at

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 49Use the following procedure to create a speed dial key using the Save key. Use the fo

Line Keys and Programmable Keys 50 41-001387-00 Rev 00 – 01.2011Creating a Speed Dial Using a Programmable Key Creating Speed Dial Key Using “Keypad

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 51Saving an Entry from the Redial, Callers, or Directory Lists to a Speed Dial KeyUse t

Line Keys and Programmable Keys 52 41-001387-00 Rev 00 – 01.2011Editing Speed Dial KeysOn the 6731i, you can edit a speed dial key using any of the f

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 53Editing a Speed Dial on a Programmable Key4. Press a speed dial key you want to edit.

Content vi 41-001387-00 Rev 00 – 01.2011Available Features Enabled by Administrators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Line Keys and Programmable Keys 54 41-001387-00 Rev 00 – 01.2011Editing a Speed dial Using “Keypad Speed dial” in the Aastra Web UIDo Not Disturb (DN

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 55Note: Keys 5 and 6 (SAVE and DELETE keys) can be made configurable ONLY by your Syste

Line Keys and Programmable Keys 56 41-001387-00 Rev 00 – 01.2011Busy Lamp Field (BLF) KeyThe BLF feature on the IP phones allows a specific extension

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 57BLF List Key(For use with the BroadSoft Broadworks Rel 13 or higher platform only)The

Line Keys and Programmable Keys 58 41-001387-00 Rev 00 – 01.2011Flash KeyYou can set a programmable key to generate a flash event when it is pressed

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 59Automatic Call Distribution (ACD) Key (for Sylantro Servers)The 6731i supports Automa

Line Keys and Programmable Keys 60 41-001387-00 Rev 00 – 01.2011Configuring an Automatic Call Distribution (ACD) KeyUse the following procedure to co

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 61ACD LED TableThis LED changes when you log into the phone queue and are available to

Line Keys and Programmable Keys 62 41-001387-00 Rev 00 – 01.2011Directed Call Pickup/Group Call Pickup Keys (for Sylantro Servers)Aastra IP phones su

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 63Configuring Directed Call Pickup (DCP) Key (for Sylantro Servers)Use the following pr

Welcome41-001387-00 Rev 00 – 01.2011 1WelcomeThe Aastra 6731i offers advanced XML capability to access custom applications and is fully interoperabl

Line Keys and Programmable Keys 64 41-001387-00 Rev 00 – 01.2011Configuring Group Call Pickup (GCP) Key (for Sylantro Servers)Use the following proce

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 65Using Directed Call Pickup (DCP)Using Group Call Pickup (GCP)XML KeyThe 6731i IP phon

Line Keys and Programmable Keys 66 41-001387-00 Rev 00 – 01.2011After an XML key is configured, you can use the IP Phone UI to access the XML applica

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 67Sprecode KeyYou can set a programmable key to automatically activate specific service

Line Keys and Programmable Keys 68 41-001387-00 Rev 00 – 01.2011Park/Pickup KeysThe 6731i phone has a park and pickup call feature that allows you to

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 69Park a Call:If the call is parked successfully, the response is either a greeting voi

Line Keys and Programmable Keys 70 41-001387-00 Rev 00 – 01.2011Call Forward KeyUsing the Aastra Web UI, you can configure the "Call Forward&quo

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 71BLF/XferThe BLF key allows one or more extensions to be monitored, and once there is

Line Keys and Programmable Keys 72 41-001387-00 Rev 00 – 01.2011Configuring a BLF/Xfer KeySpeed Dial/XferThe speed dial key allows a number to be dia

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 73When the phone is connected to a call, pressing the speed dial/Xfer key blind transfe

Welcome 2 41-001387-00 Rev 00 – 01.2011RequirementsThe 6731i IP Phone requires the following environment:• SIP-based IP PBX system or network install

Line Keys and Programmable Keys 74 41-001387-00 Rev 00 – 01.2011If you configure a programmable key as a Speed Dial/Conf key and you press this key w

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 75Directory KeyBy default, the 6731i has a Directory key configured on Key 7. However,

Line Keys and Programmable Keys 76 41-001387-00 Rev 00 – 01.2011Intercom KeyBy default, the IP phone allows incoming intercom calls to be automatical

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 77Using the Icom Key (for Outgoing Intercom Calls)ReferenceFor more information about i

Line Keys and Programmable Keys 78 41-001387-00 Rev 00 – 01.2011Services KeyBy default, the 6731i has a Services key configured on Key 8. However, us

79 41-001387-00 Rev 00 – 01.2011Using the Services KeyPhone Lock KeyYou can configure a programmable key on the phone to use as a lock/unlock key. Yo

Line Keys and Programmable Keys 80 41-001387-00 Rev 00 – 01.2011Using the Lock/Unlock Key on the IP PhoneAfter configuring a key as a lock/unlock key

Line Keys and Programmable Keys41-001387-00 Rev 00 – 01.2011 81Paging Key (Sends the RTP Stream)You can configure a Paging key on the phone that all

Line Keys and Programmable Keys 82 41-001387-00 Rev 00 – 01.2011None KeyYou can set a key to force a blank entry on the IP phone display for a specif

83 41-001387-00 Rev 00 – 01.2011Deleting a Key Use the following procedure to delete a key function using the Aastra Web UI:1. Click on Operation->

Getting Started41-001387-00 Rev 00 – 01.2011 3Getting StartedThe 6731i must be set up and configured prior to its first use. This section describes

Line Keys and Programmable Keys 84 41-001387-00 Rev 00 – 01.2011The function is deleted from the IP phone memory.3. In the "Type" field, se

Making Calls41-001387-00 Rev 00 – 01.2011 85Making CallsThis section describes ways to make calls on your 6731i phone, using your handset, speakerph

Making Calls 86 41-001387-00 Rev 00 – 01.2011Using a HeadsetThe 6731i accepts headsets through the modular RJ9 handset jack on the back of the phone.

Making Calls41-001387-00 Rev 00 – 01.2011 87RedialThe redial list is available during active calls. It stores up to the last 100 numbers you called,

Making Calls 88 41-001387-00 Rev 00 – 01.2011Deleting from the Redial ListDelete All ItemsMuteYou can use the Mute key to mute the handset, headset

Receiving Calls41-001387-00 Rev 00 – 01.2011 89Receiving CallsWhen a call is ringing at your extension, you see the "Inbound Call" Screen.

Handling Calls 90 41-001387-00 Rev 00 – 01.2011Handling CallsWhen you are connected to a call, you can use the hard keys or programmable keys on the

91 41-001387-00 Rev 00 – 01.2011Retrieving a Held CallIf you have more than 1 call on hold, you can scroll through the held call information by press

Handling Calls 92 41-001387-00 Rev 00 – 01.2011Transferring Two Existing CallsThe 6731i allows you to perform a transfer of a call when there are cur

Handling Calls41-001387-00 Rev 00 – 01.2011 93Using Local ConferencingUse the following procedure to create a conference call using local conferenci