110 41-001452-05 REV01 – 04.2014
Receiving Calls
When a call is ringing at your extension, the inbound callers extension and name display to the screen. The line/call
appearance light flashes quickly for the incoming call.
Answering an Incoming Call
To answer the call
If the phone is already connected to a call, pressing the line/call appearance key for the new incoming call automatically
places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance key
for that call.
If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension.
Sending an Incoming Call to Voicemail
You can send an incoming call directly to voicemail without answering the call. To do this, press without picking
up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen dis-
plays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages (example:
x4).
IP Phone UI
• For handsfree operation, press or the line/call appearance key for the incoming call.
• Press for handsfree or headset operation.
Note:
The audio mode setting you have selected in the options list under Headset Settings determines if the call goes to
handsfree or headset operation. For more information, see the section “Customizing Your Phone” on page 22.
• Lift the handset for handset operation.
Note:
The key can be used to cancel the call pickup procedure.
Services Icom
Directory
Callers
201
Keri March
L1 John Smith
Answer
Ignore
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