Aastra 51I User's Guide

User Guide6751i IP Phone6751i IP Phone41-001212-24Rev 00Release 2.4GoodbyeServivicesesHoldoldRedialRedialDeleeleteSaveSwapapSpeaeakererMute

2 Model 6751i IP Phone User Guide IntroductionIntroductionThis 6751i IP telephone has all the features of a regular business phone, allowing you to ma

92 Model 6751i IP Phone User Guide Additional FeaturesSwitch UI Focus to Ringing LineYou can configure a feature on the 6751i that controls the behavi

Model 6751i IP Phone User Guide 93Additional FeaturesGoodbye Key Cancels Incoming CallsThe 6751i has a feature that allows you to configure the Goodb

94 Model 6751i IP Phone User Guide Additional FeaturesUsing the Goodbye Key to Cancel Incoming Calls FeatureIP Phone UIIF THEN"Goodbye Key Cancel

Model 6751i IP Phone User Guide 95Additional FeaturesIncoming Intercom Call FeaturesIncoming IntercomBy default, the IP phone allows incoming interco

96 Model 6751i IP Phone User Guide Additional FeaturesAuto-Answer/Play Warning ToneThe auto-answer feature on the IP phone allows you to enable or dis

Model 6751i IP Phone User Guide 97Additional Features3. The "Microphone Mute" field is enabled by default. The microphone is muted on the I

98 Model 6751i IP Phone User Guide Additional FeaturesIf there is an existing call on the phone, the call initially displays in the ringing state. The

Model 6751i IP Phone User Guide 99Additional FeaturesLLDP ELINThe 6751i IP Phone supports Link Layer Discovery Protocol for Media Endpoint Devices (L

100 Model 6751i IP Phone User Guide Available Features Enabled by AdministratorsAvailable Features Enabled by AdministratorsThere are features on your

Model 6751i IP Phone User Guide 101Available Features Enabled by AdministratorsCustomizable Callers List KeyYour System Administrator can specify an

Model 6751i IP Phone User Guide 3Getting StartedGetting StartedThe 6751i must be set up and configured prior to its first use. This section describes

102 Model 6751i IP Phone User Guide Available Features Enabled by AdministratorsAnswer and Ignore Softkeys for XML ApplicationsIf you are accessing XM

Model 6751i IP Phone User Guide 103Available Features Enabled by AdministratorsIP Phone UI Screen During WAV StreamingThe 6751i screen displays the f

104 Model 6751i IP Phone User Guide Available Features Enabled by AdministratorsIMPORTANT NOTES• If no Options URI script is configured, the local Opt

Model 6751i IP Phone User Guide 105Available Features Enabled by AdministratorsAuthentication Support for HTTP/HTTPS Download Methods Used with Broad

106 Model 6751i IP Phone User Guide Troubleshooting SolutionsTroubleshooting SolutionsWhy is my display blank?Ensure that power is being provided to y

Model 6751i IP Phone User Guide 107Troubleshooting SolutionsHow do I change my user password?You can change the user password from the IP phone UI or

108 Model 6751i IP Phone User Guide Troubleshooting SolutionsHow do I restart the IP phone?1. Press the key and select "Options List" from

Model 6751i IP Phone User Guide 109Troubleshooting SolutionsHow do I lock my phone?You can lock your phone to prevent the phone from being used or co

110 Model 6751i IP Phone User Guide Troubleshooting Solutions.1. Click on Operation->Phone Lock.Lock the Phone2. In the "Lock the Phone?"

Model 6751i IP Phone User Guide 109Limited WarrantyLimited Warranty Aastra Telecom warrants this product against defects and malfunctions during a one

4 Model 6751i IP Phone User Guide Getting StartedThe 6751i phone may also look for configuration servers on your local network (press 3Remote to enter

110 Model 6751i IP Phone User Guide Limited WarrantyAfter Warranty ServiceAastra Telecom offers ongoing repair and support for this product. This serv

Model 6751i IP Phone User Guide A-1Appendix A - Time Zone CodesAppendix A - Time Zone CodesThe following table identifies the time zone name and time

A-2 Model 6751i IP Phone User Guide Appendix A - Time Zone CodesCA-NewfoundlandCA-AtlanticCA-EasternCA-SaskatchewanCA-CentralCA-MountainCA-PacificCA-Y

Model 6751i IP Phone User Guide A-3Appendix A - Time Zone CodesKY-Cayman ESTLC-St Lucia LI-Vaduz LT-Vilnius LU-Luxembourg LV-Riga ASTCETEETCETEETMC-Mo

A-4 Model 6751i IP Phone User Guide Appendix A - Time Zone CodesSE-Stockholm SG-Singapore SI-Ljubljana SK-Bratislava SM-San Marino SR-Paramaribo SV-El

Model 6751i IP Phone User Guide Index-1IndexNumerics6751istar codes for 81AAastra Web UIBasic Settings parameters 14Operaton parameters 14phone status

Index-2 Model 6751i IP Phone User Guide IndexIndexas conference key 48as transfer key 48Llanguagekeypad input characters 31language input 30latin 2 ch

Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every

Model 6751i IP Phone User Guide 5Getting StartedWhen the configuration update is complete, the phone displays the following screens.Idle ScreensIdle

6 Model 6751i IP Phone User Guide Getting Started• Network Disconnected/ConnectedThe second line can also display the following status messages, liste

Model 6751i IP Phone User Guide 7Getting StartedNo ServiceWhen the phone is not properly connected to the network, or the account has not been config

8 Model 6751i IP Phone User Guide IP Phone Keys and Key DescriptionsIP Phone Keys and Key DescriptionsThe following sections describe the various 6751

Model 6751i IP Phone User Guide 9IP Phone Keys and Key DescriptionsDelete key - Deletes individual or all entries from the Directory List and Callers

10 Model 6751i IP Phone User Guide Methods for Customizing Your PhoneMethods for Customizing Your PhoneThere are two ways to customize specific option

Model 6751i IP Phone User Guide 11Methods for Customizing Your PhoneSimplified Options MenuYou System Administrator may configure a simplified option

Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every

12 Model 6751i IP Phone User Guide Methods for Customizing Your PhoneUsing the IP Phone UI1. Press the Services Key on the phone.2. Use 5 and 2 to s

Model 6751i IP Phone User Guide 13Methods for Customizing Your PhoneUsing the Aastra Web UI1. Open your web browser, enter the phone’s IP address or

14 Model 6751i IP Phone User Guide Methods for Customizing Your PhoneThe following categories display in the side menu of the Aastra Web UI: Status, O

Model 6751i IP Phone User Guide 15Phone StatusPhone StatusYou can view the status of your phone using the IP Phone UI or the Aastra Web UI.Phone Stat

16 Model 6751i IP Phone User Guide Phone StatusFinding Your Phone’s IP Address If you want to access your phone’s options using an Internet browser, y

Model 6751i IP Phone User Guide 17Phone StatusPhone Status via the Aastra Web UIUse the following procedure to view the phone status via the Aastra W

18 Model 6751i IP Phone User Guide Phone StatusSIP Account StatusThe IP Phones show the SIP registration status on the IP Phone’s Network Status scree

Model 6751i IP Phone User Guide 19Phone StatusThe following table describes the status conditions that can display for the account.Status Condition D

20 Model 6751i IP Phone User Guide Customizing Your PhoneCustomizing Your PhoneThe following paragraphs describe the options available from either the

Model 6751i IP Phone User Guide 21Customizing Your PhoneRing Tone SetsIn addition to ring tones, you can configure ring tone sets on a global-basis o

iiiSoftware License AgreementSoftware License AgreementAastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, wo

22 Model 6751i IP Phone User Guide Customizing Your Phone7. Select Tone Set.8. Select the country for which you want to apply the tone set. Valid valu

Model 6751i IP Phone User Guide 23Customizing Your PhoneContrast LevelThe "Contrast Level" option on the IP phone allows you to set the amo

24 Model 6751i IP Phone User Guide Customizing Your PhoneTime and DateOn the IP phones, you can configure the following:• Time and date• Time and date

Model 6751i IP Phone User Guide 25Customizing Your Phone5. Press Set to save the date setting.6. Select Date Format.7. Select a date format from the

26 Model 6751i IP Phone User Guide Customizing Your PhoneSet Daylight Savings Time1. Select Preferences.2. Select Time and Date.3. Select Daylight Sav

Model 6751i IP Phone User Guide 27Customizing Your Phone1. Click on Basic Settings->Preferences->Time and Date Setting.2. In the “Time Format”

28 Model 6751i IP Phone User Guide Customizing Your Phone5. In the “Time Server 1”, “Time Server 2”, and “Time Server 3” fields, enter IP addresses or

Model 6751i IP Phone User Guide 29Customizing Your PhoneUse the following procedure to specify which language to use for the IP Phone UI.1. Press o

30 Model 6751i IP Phone User Guide Customizing Your Phone2. In the “Webpage Language” field, select a language to apply to the Aastra Web UI. The IP p

Model 6751i IP Phone User Guide 31Customizing Your PhoneKeypad Input Alphabet TablesEnglishFrenchKey Uppercase Characters Lowercase Characters 0 0 0

32 Model 6751i IP Phone User Guide Customizing Your PhoneSpanishGermanKey Uppercase Characters Lowercase Characters 0 0 0 1 1.:;=_,-'&() 1.

Model 6751i IP Phone User Guide 33Customizing Your PhoneItalianConfiguring Language Input Using the IP Phone UIOnce “Language Input” is enabled, you

34 Model 6751i IP Phone User Guide Customizing Your Phone5. Press Set when you have selected an input language.Once “Language Input” is enabled, you c

Model 6751i IP Phone User Guide 35Customizing Your PhoneLatin 2 Character SetThe 6751i includes support for ISO 8859-2 (Latin2) of multi-national lan

36 Model 6751i IP Phone User Guide Customizing Your PhoneUser PasswordThis category allows you to change the user password for your phone. Changing yo

Model 6751i IP Phone User Guide 37Customizing Your PhoneResetting a User PasswordIf you forget your password, you can reset it and enter a new passwo

38 Model 6751i IP Phone User Guide Customizing Your PhoneRestarting your phoneYou may want to restart your phone to check for updates for your phone o

Model 6751i IP Phone User Guide 39Customizing Your PhonePhone LockYou can lock your phone to prevent the phone from being used or configured. You can

40 Model 6751i IP Phone User Guide Customizing Your Phone1. Click on Operation->Phone Lock.Lock the Phone2. In the "Lock the Phone?" fiel

Model 6751i IP Phone User Guide 41Customizing Your PhoneThe following table describes the default emergency numbers on the IP phones.You can set the

v Table of ContentsSoftware License Agreement ...

42 Model 6751i IP Phone User Guide Customizing Your PhoneCreating Speeddial KeysThe normal function of a speeddial option allows you to dial a number

Model 6751i IP Phone User Guide 43Customizing Your Phone2. Enter a phone number or extension to assign to that speeddial key.The following example il

44 Model 6751i IP Phone User Guide Customizing Your Phone3. At the "Enter Number" prompt, use the dial pad key to enter the number.4. Press

Model 6751i IP Phone User Guide 45Customizing Your PhoneSaving an Entry from the Redial, Callers, or Directory Lists to a Speeddial KeyUse the follow

46 Model 6751i IP Phone User Guide Customizing Your PhoneEditing Speeddial KeysOn the 6751i, you can edit a speeddial key using the Aastra Web UI at t

Model 6751i IP Phone User Guide 47Customizing Your Phone5. Edit the speeddial information as applicable and press the RIGHT arrow key to save the set

48 Model 6751i IP Phone User Guide Customizing Your PhoneTransfer KeyThe 6751i has a Transfer Key configured on the UP arrow of the Navigation Keys..T

Model 6751i IP Phone User Guide 49Customizing Your PhoneThe Conference Key allows you to link active calls into a single conference (Server-Side Conf

50 Model 6751i IP Phone User Guide Making CallsMaking CallsThis section describes ways to make calls on your 6751i phone, using your handset or speake

Model 6751i IP Phone User Guide 51Making CallsRedial• Press to dial the most recent number you dialed from the phone.• If you are off-hook and pres

vi Table of ContentsTable of ContentsEditing Speeddial Keys ...

52 Model 6751i IP Phone User Guide Making CallsDeleting from the Redial ListDelete All Items1. Press . 2. Press the Delete Key, then press the Delete

Model 6751i IP Phone User Guide 53Receiving CallsReceiving CallsWhen a call is ringing at your extension, you see the "Inbound Call" Screen

54 Model 6751i IP Phone User Guide Handling CallsHandling CallsWhen you are connected to a call, you can use the Hold key , the Transfer Key (UP Arro

Model 6751i IP Phone User Guide 55Handling CallsWhen on HoldTo let your caller know that they are still on hold, music plays softly (if this has been

56 Model 6751i IP Phone User Guide Handling CallsTransferring CallsBlind TransferA blind transfer is when you transfer a call directly to another exte

Model 6751i IP Phone User Guide 57Handling CallsConferencing CallsThe 6751i IP Phone allows you to perform server-side conferencing with up to 3 part

58 Model 6751i IP Phone User Guide Handling Calls1. When you begin a conference, you are the first party in the conference (Party 1). Pickup the hands

Model 6751i IP Phone User Guide 59Managing CallsManaging CallsThe 6751i has several features that make it easier to manage calls, and to keep track o

60 Model 6751i IP Phone User Guide Managing Calls3. Select Directory.The directory displays the number of entries in your list. If the Directory List

Model 6751i IP Phone User Guide 61Managing CallsAdd New Entries to the Directory ListUse the following procedures to add a new entry to the Directory

vii Table of ContentsTable of ContentsIncoming Intercom Call Features ...

62 Model 6751i IP Phone User Guide Managing CallsAdding an Entry to the Directory List from the Save KeyYou can also add a new entry to the Directory

Model 6751i IP Phone User Guide 63Managing CallsEdit Entries in the Directory ListUse the following procedure to edit an entry in the Directory List.

64 Model 6751i IP Phone User Guide Managing CallsDelete Entries from the Directory ListYou can delete a single entry from the Directory List, or you c

Model 6751i IP Phone User Guide 65Managing CallsDelete All Entries1. Press on the phone to enter the Options List.2. Select Services.3. Select Dire

66 Model 6751i IP Phone User Guide Managing CallsSave Entries to the Directory ListYou can save entries (names and numbers) from other sources to your

Model 6751i IP Phone User Guide 67Managing CallsSaving from the Callers ListUse the following procedure to save names/numbers from the Callers List t

68 Model 6751i IP Phone User Guide Managing CallsSaving from the Redial ListUse the following procedure to save names/numbers from the Redial List to

Model 6751i IP Phone User Guide 69Managing CallsDownloading the Directory List to Your PCYou can download the Directory List to your PC via the Aastr

70 Model 6751i IP Phone User Guide Managing CallsCallers ListThe Callers list is a stored log of your incoming calls. The 6751i IP Phone stores inform

Model 6751i IP Phone User Guide 71Managing CallsCaller’s List Screen DisplayYou can view, scroll, and delete line items in the Callers List from the

72 Model 6751i IP Phone User Guide Managing Calls1. Press on the phone to enter the Options List.2. Select Services.3. Select Callers List.4. Press

Model 6751i IP Phone User Guide 73Managing Calls4. Press 5 and 2 to find the entry you want to edit. Press 2 to view the most recent call, or 5 to se

74 Model 6751i IP Phone User Guide Managing CallsUse the following procedure to delete all items from the Callers List.1. Press on the phone to ente

Model 6751i IP Phone User Guide 75Managing CallsDownload the Callers ListUse the following procedure to download the Callers List to your PC using th

76 Model 6751i IP Phone User Guide Managing CallsAccount Configuration (DND and Call Forwarding)The 6751i has a feature that allows you to configure “

Model 6751i IP Phone User Guide 77Managing CallsConfiguring DND Using the Aastra Web UIUse the following procedure to set DND using the Aastra Web UI

78 Model 6751i IP Phone User Guide Managing CallsCFWD Account-Based ConfigurationCall Forward (CFWD) on the IP phone allows incoming calls to be forwa

Model 6751i IP Phone User Guide 79Managing Calls4. (No Answer state) If you enable the "No Answer" state, in addition to entering a phone n

80 Model 6751i IP Phone User Guide Managing CallsThe following illustration shows an example of configuring Call Forward using the IP Phone UI with th

Model 6751i IP Phone User Guide 81Additional FeaturesAdditional FeaturesThis section describes additional features you can use on the 6751i phone.Sta

Model 6751i IP Phone User Guide 1About This GuideAbout This GuideThis guide explains how to use your new 6751i phone. Not all features listed are ava

82 Model 6751i IP Phone User Guide Additional FeaturesConfiguring Suppression of DTMF PlaybackUse the following procedure to configure suppression of

Model 6751i IP Phone User Guide 83Additional FeaturesDisplay DTMF DigitsA feature on the IP phones allows users to enable or disable DTMF (dual-tone

84 Model 6751i IP Phone User Guide Additional FeaturesCall WaitingThe call waiting feature notifies the user on an active call, of a new incoming call

Model 6751i IP Phone User Guide 85Additional FeaturesEnabling/Disabling Call WaitingUse the following procedure to enable or disable Call Waiting on

86 Model 6751i IP Phone User Guide Additional FeaturesPlay Call Waiting ToneYou can enable or disable the playing of a call waiting tone when you are

Model 6751i IP Phone User Guide 87Additional FeaturesStuttered Dial ToneYou can enable or disable the playing of a stuttered dial tone when there is

88 Model 6751i IP Phone User Guide Additional FeaturesXML Beep SupportUsing the Aastra Web UI, you can enable or disable a beep to be audible when the

Model 6751i IP Phone User Guide 89Additional FeaturesStatus Scroll DelayUsing the Aastra Web UI, you can specify a scroll delay option that allows yo

90 Model 6751i IP Phone User Guide Additional FeaturesIncoming Call Interrupts DialingThe 6751i has a feature you can enable or disable called "I

Model 6751i IP Phone User Guide 91Additional FeaturesConfiguring "Incoming Call Interrupts Dialing"Use the following procedures to configur